Customised delivery means planning and creating training products and services tailored to the specific requirements of different clients.
Business clients in particular are increasingly demanding workplace-oriented delivery and assessment solutions that:
Fitting in with production and work schedules
Increasingly, RTO clients and customers want to develop skills at times, in ways and at locations to suit them, not the RTO. This means looking at different course delivery options such as part time or in-house training seminars, offering courses after hours or even certain modules by distance education.
Supporting ‘learning in context’
Industry and enterprise clients want training designed in ways that suit their settings and needs. RTOs should consider providing in-house training that is client specific using their processes and tools.
Delivering across industries, states and territories
Customised delivery still requires an RTO to deliver high-quality training and assessment services nationally, across industries, states and territories. This is particularly necessary when students from the one enterprise client are spread over many locations, or individual students reside long distances from the VET provider, or the individual student is unable to regularly attend a campus.