Quality Indicators for RTOs
The Quality Indicators for RTOs form part of AQTF 2007. They have been designed
to help RTOs conduct evidence-based and outcomes-focused continuous quality improvement,
and assist Registering Bodies assess the risk of an RTO’s operations.
Under AQTF 2007, RTOs are required to collect and use data on three quality indicators
which have been endorsed by the National Quality Council (NQC):
Learner Engagement
Employer Satisfaction
Competency Completion
The Quality Indicators Resources Package
contains information and materials for RTOs to use to collect, analyse and act on
data about their training and assessment.
The Quality Indicators are currently being reviewed. In the meantime, the current
Quality Indicators are still in use and the 2007 version of the AQTF National Guideline for Use of the Quality Indicators by Registering Bodies
still applies.
Quality Indicators for State and Territory Registering Bodies
Under the AQTF, state and territory registering bodies and course accrediting bodies
are required to report annually to the NQC on their performance in relation to the
AQTF Standards for State and Territory Registering Bodies and AQTF Standards for
State and Territory Course Accrediting Bodies. Quality indicators have been developed
and endorsed by the NQC to assist registering bodies and course accrediting bodies
assess their performance.
The Development of
Quality Indicators
reports contain the set of indicators for both registering bodies and course accrediting
bodies, and a mechanism to be used by these bodies in reporting AQTF activity against
the indicators.