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National Quality Indicators

The Australian Quality Training Framework 2007 (AQTF 2007) Quality Indicators form part of the AQTF 2007 Essential Standards for Registration for training organisations that wish to deliver nationally recognised vocational qualifications and competencies.

The three quality indicators endorsed by the National Quality Council are:

  • Employer satisfaction (competency development, and training and assessment quality). This indicator will focus on employer evaluation of learner competency development and the relevance of learner competency to work and further training, as well as employer evaluation of the overall quality of the training and assessment.

  • Learner satisfaction (learner engagement and competency development). This indicator will focus on the extent to which learners are engaging in activities likely to promote high-quality skill outcomes, and will include learner perceptions of the quality of their competency development and the support they receive or have received from registered training organisations (RTOs).

  • Competency completion rate. This indicator will be derived from information about the number of enrolments and qualifications completed and/or units of competency/modules awarded in the previous calendar year by each RTO.

In this section

Data collection

To facilitate the collection of data for the first two Quality Indicators (employer satisfaction and learner satisfaction), two national instruments are being developed.

Benefits of collecting data

Collecting information about performance will provide a valuable source of data for RTOs to...

Current status

ACER and NCVER have been consulting with RTOs throughout 2007 to assist with finalising the design and validation of the instruments and collection methodologies.

Quality Indicator pilot

The October pilot of the AQTF 2007 Quality Indicators is being conducted to road-test the survey instruments, systems and competence completion indicators.

RTO assistance

From early October and early November 2007, participating RTOs will have the opportunity to test and provide feedback on the proposed approach to the collection of information, including the proposed instruments and collection methods.

More information

The National Quality Council will keep RTOs informed about the progress and reporting options on a regular basis on this website.

the following information is required for metadata purposes, please ignore. [title]National Quality Indicators[/title] [summary]

The Australian Quality Training Framework 2007 (AQTF 2007) Quality Indicators form part of the AQTF 2007 Essential Standards for Registration for training organisations that wish to deliver nationally recognised vocational qualifications and competencies.

The three quality indicators endorsed by the National Quality Council are:

  • Employer satisfaction (competency development, and training and assessment quality). This indicator will focus on employer evaluation of learner competency development and the relevance of learner competency to work and further training, as well as employer evaluation of the overall quality of the training and assessment.

  • Learner satisfaction (learner engagement and competency development). This indicator will focus on the extent to which learners are engaging in activities likely to promote high-quality skill outcomes, and will include learner perceptions of the quality of their competency development and the support they receive or have received from registered training organisations (RTOs).

  • Competency completion rate. This indicator will be derived from information about the number of enrolments and qualifications completed and/or units of competency/modules awarded in the previous calendar year by each RTO.

In this section

Data collection

To facilitate the collection of data for the first two Quality Indicators (employer satisfaction and learner satisfaction), two national instruments are being developed.

Benefits of collecting data

Collecting information about performance will provide a valuable source of data for RTOs to...

Current status

ACER and NCVER have been consulting with RTOs throughout 2007 to assist with finalising the design and validation of the instruments and collection methodologies.

Quality Indicator pilot

The October pilot of the AQTF 2007 Quality Indicators is being conducted to road-test the survey instruments, systems and competence completion indicators.

RTO assistance

From early October and early November 2007, participating RTOs will have the opportunity to test and provide feedback on the proposed approach to the collection of information, including the proposed instruments and collection methods.

More information

The National Quality Council will keep RTOs informed about the progress and reporting options on a regular basis on this website.

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