AQTF 2007 Quality indicators on the move
The AQTF 2007 Essential Standards for Registration provide for information to be gathered against agreed quality indicators. This suite of information will be used by RTOs to support continuous improvement, and by registering bodies as part of their risk assessment.
What are these indicators?
The three quality indicators agreed by the National Quality Council are:
- competency completion rate,
- employer satisfaction (competency development and training and assessment quality)
- learner satisfaction (learner engagement and competency development).
Competency completion rate data is to be collected by RTOs in 2008 for activity from 1 July 2007. Current intentions are that the first collection of the other two indicators will occur in 2008, at times yet to be determined. During 2007 these indicators and methods of collection are being developed and trialled for RTOs’ use.
Competency completion rate indicator The information to be collected has been agreed by the National Quality Council (see Attachment A), following a collaborative process involving a wide range of stakeholders. Subject to trial, this information will be collected by the National Centre for Vocational Education Research each year. Those RTOs currently reporting this information through their AVETMISS data submissions will be able to continue to do so; other RTOs will be provided with an appropriate level of support and documentation currently being developed.
Employer and learner indicators While the broad intention of these indicators has been agreed by the National Quality Council, considerably more investigation and consultation is required to refine the thinking about the best way to collect this information.
What’s happening now?
The National Quality Council has asked the Australian Council for Education Research (ACER) and the National Centre for Vocational Education Research (NCVER) to work collaboratively on further developing the indicators, instruments and collection methods. This work will be undertaken in close cooperation with peak provider bodies and state/territory registering bodies.
NCVER and ACER will be consulting with RTOs throughout 2007 to seek input on designing the instruments and collections, and on establishing the amount of support that RTOs will need to implement the reporting that is required. Related systems will be developed then piloted and reviewed in late 2007.
This work will be overseen by the National Quality Council’s Quality Standing Committee, and will involve close ongoing liaison with peak provider organisations, State/Territory registering bodies, DEST and the National Training Statistics Committee.
The National Quality Council will ensure that RTOs are kept informed of progress and reporting options on a regular basis. A final recommendation concerning the instruments and collections is expected to be made to the National Quality Council in early December 2007, to allow sector-wide implementation in 2008.
Want to know more?
Specific queries in relation to the development of the quality indicators can be forwarded to the AQTF Hotline
Attachment A: Competency completion rate indicator
In order to allow the derivation of this indicator, RTOs will need to report annually (by 31 March) the following information about their nationally recognised training activities in the previous year (or, in 2008, from 1 July 2007 if full year reporting is not possible).
- (a) For each qualification code which an RTO has delivered, the number of enrolments in the previous year
- (b) For each qualification code which an RTO has delivered, the number of qualifications awarded in the previous year
- (c) For each unit of competency/module code which an RTO has delivered, the number of enrolments in the previous year
- (d) For each unit of competency/module code which an RTO has delivered, the number of units of competency completed in the previous year
In addition, in order to support the Transnational Quality Strategy the following information will be collected.
- (e) An indicator of whether the RTO operated offshore in the previous calendar year