Business Course Bundle (9 Micro-Credentials)
OCA’s Birthday Giveaway – $300 Cashback or Free Laptop. Terms Apply.
Study method
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Online
Online delivery - online course content with the exception of assessments and work placement -
Blended
Blended delivery - both online course content and partial face to face requirements
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In-class
In class delivery - predominately face to face course content conducted at a specific location
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Virtual
Virtual Delivery - Live and interactive classroom-style learning conducted completely online
Subjects
- Lead and Manage People
- Support the Recruitment, Selection and Induction of Staff
- Manage Meetings
- Plan and Implement Administrative Systems
- Manage Quality Customer Service
- Facilitate Continuous Improvement
- Prepare and Monitor Budgets
- Manage Finances
- Identify Hazards, Assess and Control Safety Risks
- Coach Others in Job Skills
- Manage Personal Work Priorities and Professional Development
- Prepare and Present Proposals
- Write Complex Documents
- Ensure Team Effectiveness
- Plan and Manage Conferences
- Manage Recruitment Selection & Induction Processes
- Participate in Safe Work Practices
- Interact with Customers
- Research and Develop Business Plan
- Establish and Conduct Business Relationships
- Manage Finances Within a Budget
- Manage Quality Customer Service
- Sell Products and Services to a Retail Customer
- Provide Service to Customers
- Develop and Implement Marketing Strategies
- Manage Operational Plan
- Enhance The Customer Service Experience
- Make a Presentation
- Prepare and Present Proposals
- Manage Finances Within a Budget
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