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  1. Home
  2. Retail
  3. Certificate III in Retail
  4. Certificate III in Retail
Get A Free Course Guide

Certificate III in Retail SIR30216

Study Method
Online
Provider
MCI Institute
Recognition
Nationally Recognised Training
Start Date
Enrol anytime
MCI Institute Courses

Course Overview

The nationally recognised SIR30216 Certificate III in Retail will give you a great introduction to the dynamic world of retail, arming you with the skills and knowledge to engage the customer, maintain daily store operations, and deliver on organisational expectations.

You’ll learn how to communicate product information, work effectively in a team environment, use retail technology, and build customer loyalty. Retail workers are dedicated and patient, with exceptional communication and people skills which are must-have skills in any job and industry!

Read Less

Job Outcomes

Potential career outcomes could include:

  • Frontline sales assistant
  • Shop assistant
  • Cashier
  • Customer service representative
  • Retail supervisor
  • Team leader
  • Senior sales assistant
Want to see more job outcomes and how your future could change?
Get the Course Guide

Recognition

Nationally Recognised Training
This is a nationally approved vocational course that is recognised throughout Australia

Study Method

  • Online
    Online delivery - online course content with the exception of assessments and work placement
  • Blended
    Blended delivery - both online course content and partial face to face requirements
  • In-class
    In class delivery - predominately face to face course content conducted at a specific location
  • Virtual
    Virtual Delivery - Live and interactive classroom-style learning conducted completely online

Duration and Study Load

  • Up to 12 months
  • You receive access to all of your units at the start of your course, so you can complete them at a pace that suits you best

Course Features

  • Customised study schedule to suit work and life commitments
  • Earn nationally recognised qualifications valued by companies across Australia
  • Gain practical skills based on what employers value and need in the workplace
  • Easy-to-use online campus portal with around-the-clock access to industry-leading education
  • We support you with individual mentors and a wellbeing advisor, dedicated to you and your journey
  • Mobile study from anywhere with an internet connection

Recognition of Prior Learning

If you have relevant skills or experience or have completed previous training it may be used to gain credit for all or part of a course.

Assessment

There are no confronting exams. You work together with your mentor and assessors towards a successful graduation. You have the opportunity to resubmit individual assessment tasks rather than having to repeat the whole course.

Additional Information

Student Support

Even though you’re studying online, you’re never alone with MCI Institute! They offer students access to support teams who will make sure you’re on track with your studies and your wellbeing is in-check. From time management tips to how to increase motivation and even nutritional tips, MCI’s online support program will help you stay on track every step of the way to graduation day.

Subjects

Core Units
SIRXCEG00Engage the customer
SIRXCEG002Assist with customer difficulties
SIRXCEG003Build customer relationships and loyalty
SIRXCOM002Work effectively in a team
SIRXIND001Work effectively in a service environment
And more!
Want more information about the subjects for this course?
Get the Course Guide

Payment Options

You can pay upfront or as you go on a weekly or monthly payment plan. Course fee discounts are applicable if you pay upfront or on an accelerated 6-month payment plan.

MCI Institute is an approved NSW Smart and Skilled funding provider.
This training is subsidised by the NSW Government.
Submit an enquiry form to see if you’re eligible.

Find out more about the payment options for this course
Get the Course Guide

About MCI Institute

Open up the possibilities of your career! Earn nationally recognised qualifications valued by companies across Australia, gain practical skills based on what employers value and need in the workplace and access recognised credit towards a university degree.

MCI is an award-winning, education provider, proudly taking home 30 awards in the last 15 years, including placing on the 2018 AFR Most Innovative Companies List. They make education within your reach through supported online delivery so you can study anywhere, anytime, to achieve your career goals. Our experienced team provides you with a full circle of support for the duration of your study and will be there to celebrate when you reach graduation.

Management Consultancy International Pty Ltd is a Registered Training Organization (RTO 91088)

Job Outcomes

Potential career outcomes could include:

  • Frontline sales assistant
  • Shop assistant
  • Cashier
  • Customer service representative
  • Retail supervisor
  • Team leader
  • Senior sales assistant
Want to see more job outcomes and how your future could change?
Get the Course Guide

Recognition

Nationally Recognised Training
This is a nationally approved vocational course that is recognised throughout Australia

Study Method

  • Online
    Online delivery - online course content with the exception of assessments and work placement
  • Blended
    Blended delivery - both online course content and partial face to face requirements
  • In-class
    In class delivery - predominately face to face course content conducted at a specific location
  • Virtual
    Virtual Delivery - Live and interactive classroom-style learning conducted completely online

Want to Know More About This Course?
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  • Pricing and payment options
  • Start dates
  • Subjects
  • Study Method
  • How to get help and contact information
  • Everything you need to know before enrolling!

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