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Certificate III in Retail (PER ONLY) SIR30216

Study Method
In-class
Locations
Perth (Armadale, Joondalup, Malaga, Mirrabooka)
Provider
Industry Skills Training
Recognition
Nationally Recognised Training
Start Date
Enrol anytime

Course Overview

The SIR30216 Certificate III in Retail is recommended for individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. It provides a qualification to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick-service restaurants.

Campus Locations

Job Outcomes

Potential career outcomes could include:

  • Frontline Sales Assistant
  • Customer Service Representative
  • Shop Assistant
  • Retail Supervisor
  • Team Leader
  • Senior Sales Assistant
Want to see more job outcomes and how your future could change?
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Recognition

Nationally Recognised Training
This is a nationally approved vocational course that is recognised throughout Australia

Study Method

  • In-class
    In class delivery - predominately face to face course content conducted at a specific location
  • Blended
    Blended delivery - both online course content and partial face to face requirements
  • Online
    Online delivery - online course content with the exception of assessments and work placement
  • Virtual
    Virtual Delivery - Live and interactive classroom-style learning conducted completely online

Locations

Western Australia australia-map
  • Western Australia
    • Perth
      • Armadale
      • Joondalup
      • Malaga
      • Mirrabooka

Entry Requirements

  • Complete a Language, Literacy & Numeracy (LLN) assessment
  • Reside in WA
  • No longer attending secondary school
  • An Australian citizen or permanent visa holder or a holder of an approved temporary visa subclasses, or spouses/ dependents that accompany 457 visa holders
Find out more about the entry requirements for this course
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Materials

Students are provided with the following:

  • Required course materials such as work books
  • Your student training plan
  • A dedicated and qualified trainer
  • Targeted assessment tools

Subjects

A total of 13 units are required to complete this qualification; 8 core units, 5 electives. Unit selection may vary dependent on delivery method and location. Call us today for more information.

Core Units
SIRXCEG001Engage the customer
SIRXCEG002Assist with customer difficulties
SIRXCEG003Build customer relationships and loyalty
SIRXCOM002Work effectively in a team
SIRXIND001Work effectively in a service environment
And more!
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About Industry Skills Training

Industry Skills Training (IST) is a new and rapidly growing registered training organisation located in WA. It is a specialist registered training organisation (RTO) that has been delivering quality education by personnel that are highly skilled professionals with substantial knowledge through experience at the front line of the industry and education sectors. We deliver a growing scope of nationally recognised qualifications and training, and also provide pathways for those who are interested in furthering their studies.

Courses are available in the Business, Community Services, Warehousing & Logistics, Retail, and Construction sectors. All course material goes through thorough quality audits to ensure that you only receive the very best in training. Every student has access to their very own dedicated course mentor, who will be there to support you throughout your entire studies.

Industry Skills Training is a trading name for Australian College of Finance Pty Ltd which is a Registered Training Organisation (RTO 40486)