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  1. Home
  2. Hospitality
  3. Certificate IV in Hospitality (QLD Only)
Get A Free Course Guide

Certificate IV in Hospitality (QLD Only) SIT30616

Study Method
In-class, Online
Locations
Online, Brisbane
Provider
Canterbury Technical Institute
Recognition
Nationally Recognised Training
Start Date
Enrol anytime
Canterbury Technical Institute Courses
  • This course has QLD government funding only. All other states is fee-for-service

Course Overview

The Certificate IV in Hospitality produces individuals who can perform the role of skilled operators who use a broad range of hospitality skills combined with sound knowledge of industry operations. They will operate independently or with limited guidance from others and use discretion to solve non-routine problems. Many individuals will enter into the workforce with supervisory responsivities and plan, monitor and evaluate the work of team members.

Students will come away with an excellent understanding of administration, client and customer service, communication and work safety. Under these clusters, students cover a range of units including complex spreadsheets, managing finances within a budget, rostering staff, leadership and managing people, coaching, managing conflict, diversity in the workplace and much more.

Students who successfully complete this course may continue with further study at the Diploma level at CTI for an Australian Apprentice pathway.

Read Less

Campus Locations

  • Level 1, 333 Adelaide St, Brisbane, QLD 4000

Job Outcomes

Potential career outcomes could include:

  • Food and Beverage Supervisor
  • Front Office Supervisor
  • Concierge
  • Gaming Supervisor
Want to see more job outcomes and how your future could change?
Get the Course Guide

What You'll Learn

  • Knowledge in all areas of administration, customer service & workplace safety. During this course, you will learn how to manage finances within a budget, and rostering, coaching & managing staff
  • On successful completion, you may choose to complete our Diploma of Hospitality Management

Recognition

Nationally Recognised Training
This is a nationally approved vocational course that is recognised throughout Australia

Study Method

  • In-class
    In class delivery - predominately face to face course content conducted at a specific location
  • Online
    Online delivery - online course content with the exception of assessments and work placement
  • Blended
    Blended delivery - both online course content and partial face to face requirements
  • Virtual
    Virtual Delivery - Live and interactive classroom-style learning conducted completely online

Locations

Queensland australia-map
  • Queensland
    • Brisbane

Duration and Study Load

  • 9 Core units, 12 Electives, Total 21 Units

Delivery

  • This course is offered in-class at their Brisbane campus, however, it can be completed online too

Entry Requirements

  • An overall equivalent IELTS 5.5 or equivalent and above
Find out more about the entry requirements for this course
Get the Course Guide

Work Placement

  • Students enrolled in the Certificate IV in Hospitality course must complete a mandatory work placement of 36 shifts
  • Students are required to source their own work placements

Course Pathways

  • Students successfully completing this course may further study at Diploma level at CTI or for an Australian Apprenticeship pathway. After achieving SIT40416 Certificate IV in Hospitality, individuals could progress to SIT50313 Diploma of Hospitality or Diploma qualifications in any service industry field

Subjects

Unit Cluster 1: Administration 3, Unit Cluster 2: Client and Customer Service Skills 3, Unit Cluster 3: Communication 3, Unit Cluster 4: Work Safety 3

Units
SITXFIN003 Manage finances within a budget
BSBWRT401 Write complex documents
SITXINV004 Control stock
SITHIND004 Work effectively in hospitality service
SITXCCS007 Enhance customer service experiences
SITXHRM002 Roster staff
SITXHRM003 Lead and manage people
BSBDIV501 Manage diversity in the workplace
SITXCOM005 Manage conflict
SITXCOM004 Address protocol requirements
SITXMGT001 Monitor work operations
BSBCMM401 Make a presentation
And more!
Want more information about the subjects for this course?
Get the Course Guide

Payment Options

  • Flexible payment options
  • VET Student loans are now available for eligible candidates
Find out more about the payment options for this course
Get the Course Guide

About Canterbury Technical Institute

Canterbury Technical Institute is a part of Canterbury Education Group which offers many years of experience delivering vocational courses in the international arena. We are located in the centre of Brisbane’s CBD within comfortable walking distance of the city’s main transport, education, sports, government and tourist facilities.

Our excellent team of trainers boast a wealth of relevant knowledge and experience on each of the subject we deliver. Our programs have been specifically designed to cater to the needs of both domestic and international students and are nationally recognised under the AQF. Our fully qualified academic staff and caring administrative team offer our students a nurturing environment and atmosphere conducive to their studies. State of the art classrooms and laboratory facilities ensure we support our progressive learning environment.

Canterbury Technical Institute is a ‘Registered Training Organisation’ (RTO) that operates wholly within the VET Quality Framework.

Job Outcomes

Potential career outcomes could include:

  • Food and Beverage Supervisor
  • Front Office Supervisor
  • Concierge
  • Gaming Supervisor
Want to see more job outcomes and how your future could change?
Get the Course Guide

Recognition

Nationally Recognised Training
This is a nationally approved vocational course that is recognised throughout Australia

Study Method

  • In-class
    In class delivery - predominately face to face course content conducted at a specific location
  • Online
    Online delivery - online course content with the exception of assessments and work placement
  • Blended
    Blended delivery - both online course content and partial face to face requirements
  • Virtual
    Virtual Delivery - Live and interactive classroom-style learning conducted completely online

Locations

Queensland australia-map
  • Queensland
    • Brisbane

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