Course Overview
This qualification reflects the roles of community services and case management workers involved in the managing, coordinating and/or delivery of person-centred services to individuals, groups and communities.
Do you enjoy helping others? Do you gain satisfaction from making a positive difference in your community? Gain specialised skills in community services and prepare yourself for the role of supervisor or manager. A real career move. Are you ready to make a difference?
Job Outcomes
Potential career outcomes could include:
- Aged Care Worker
- Community Services Worker
- Youth Worker
- Case Manager
What You'll Learn
- Learn to develop and implement service programs
- Learn to develop workplace communication strategies
- Learn to analyse the impacts of sociological factors on clients in community work and services
- Learn to manage and promote diversity
- Learn to manage legal and ethical compliance
- Learn to facilitate workplace debriefing and support processes
- Learn to reflect on and improve own professional practice
- Learn to manage work health and safety
Recognition
Study Method
- OnlineOnline delivery - online course content with the exception of assessments and work placement
- BlendedBlended delivery - both online course content and partial face to face requirements
- In-classIn class delivery - predominately face to face course content conducted at a specific location
- VirtualVirtual Delivery - Live and interactive classroom-style learning conducted completely online
Duration and Study Load
- 12 months, full-time
Delivery
Content is delivered online with trainer support sessions available at our delivery locations:
- Gold Coast
- Toowoomba
- Townsville
Work Placement
You will need to complete 100 hours of work placement,
Testimonials
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"This traineeship has opened my eyes within the business world and my own, it is a great way to learn new skills in a hands-on environment with great support."Alannah Osborne
About Aurora Training Institute
Aurora Training Institute is a leading Australian nationally recognised Registered Training Organisation (RTO) of vocational education and training. We offer an extensive range of courses that are accredited under the Australian Qualifications Framework (AQF), from Certificate through to Diploma level courses.
We also deliver a range of short courses for industry entry and professional development. We offer classroom, workplace and even online learning platforms so if there is a life you want, we can help make it happen!
Aurora Training Institute is a Registered Training Organisation (RTO #32237).
