Patient transport is our business. With Trainers working in the industry, we know what it takes to train Ambulance Transport Attendants to the highest standard, producing high quality, job-ready graduates.
This qualification starts you on the pathway for a role as an Ambulance Transport Attendant, providing non-emergency transport and care for patients who have a non-acute or chronic illness or disability and require transportation. You will gain the skills to provide clinical assessment and pre-hospital interventions to patients in need, including providing advanced skills in life support.
The Diploma of Emergency Health Care is the next step to take after you have already completed the HLT31120 Certificate III Non-Emergency Patient Transport and have been working in the industry.
This fee-for-service program is not eligible for government funding.
- BlendedBlended delivery - both online course content and partial face to face requirements
- In-classIn class delivery - predominately face to face course content conducted at a specific location
- OnlineOnline delivery - online course content with the exception of assessments and work placement
- VirtualVirtual Delivery - Live and interactive classroom-style learning conducted completely online
Duration and Study Load
- This course runs over 35 weeks, with 1 day per week commitment to learning
- During weeks with classes, these run 8.30am-5pm one day per week, you are also expected to complete 12 hours of self-guided learning. During weeks where there are no classes and your on-road observation shifts are conducted, you are also expected to complete 20 hours of self-guided learning activities
- In total the time commitment is 718 hours for the course
- Students are given 12 months from course commencement date to complete the course
- Delivery is a combination of face to face classes, which includes 15 mandatory workshops covering 5 units of competency plus observation shifts where you will be on a work placement and simulated training
- Students are also required to complete self-paced workbooks and self-guided learning
- Students are given 12 months from the course commencement date to complete the course
There are no pre-requisites for the Diploma of Emergency Health Care. However, St John’s delivery model requires participants of this program to:
- Successfully complete the HLT31120 Certificate III in Non-Emergency Patient Transport
Upon completion of the above requirement, participants will be able to apply to enrol in the HLT51020 Diploma of Emergency Health Care. This may also require participants to update their first aid units if they are not current and/or require the new first aid units.
To commence in this course, you are required to have:
- Full Driver’s Licence (P/L plates not accepted)
- Current working with children check
- Current Police check
- Students must have a laptop or tablet which is wi-fi enabled
- Proof of vaccinations for current Influenza (within the last 12 months), COVID 19, Hepatitis B, Varicella, Pertussis,
- Measles/Mumps/Rubella, with serology report (required before commencing observer shifts)
- Students must be clean-shaven for infection control (PPE requirements) on observer shifts
Recognition of Prior Learning
- If you believe you may have some or all of the knowledge and skills covered in the units of competency, you may apply for Recognition of Prior Learning
- A successful outcome for this diploma will be determined by a range of different assessment methods including written assessment, observation of simulated and practical activities etc. You will be required to demonstrate CPR on a manikin on the floor
- Participants will also be required to undertake a wide range of manual handling tasks in preparation for future employment
- All the Assessment Task Workbooks will be provided by your trainer in Microsoft Word or PDF. You will need to complete your answers in the workbook and email them to your trainer. Your trainer will provide you with feedback in your workbook. In the Assessment Task Workbook, each assessment task provides explicit instructions on how to complete the task
As an Ambulance Transport Attendant, you can expect your day to day work to include:
- Transporting patients to and from medical appointments
- Responding to emergency calls that have been deemed non-time-critical
- Taking a leadership role within the team to ensure high standards of patient care and safety
- Comforting patients and their families by offering support and encouragement; being punctual and attentive to procedure schedules; demonstrating caring and cultural sensitivity
- Maintaining a safe, secure, and healthy work environment by following standards and procedures; complying with federal and state legal regulations and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) requirements
- Updating your job knowledge by participating in educational opportunities
- Enhancing the reputation of the organisation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
*In order to undertake HLTAID015 Provide advanced resuscitation and oxygen therapy participants are required to undertake HLTAID011 Provide first aid unit as a pre-requisite. HLTAID011 is completed as part of Certificate III in Non-Emergency Patient Transport which is a separate course with its own fees and charges.
+These units are completed as part of the HLT31120 Certificate III in Non-Emergency Patient Transport.
About St John Ambulance Australia (VIC)
As one of the largest training providers training over 400,000 students nationally per year, St John is also a not-for-profit, operating for over 137 years. Our mission is the service of humanity, and we aim to deliver the best student experience possible and be a place where people are inspired to learn, volunteer and work. We support our charitable work through a strong and diversified commercial operation, which includes Training, Event health services, Non-emergency patient transport and the sale of First Aid products.
We deliver nationally recognised training in partnership with St John Ambulance Australia Inc, a Registered Training Organisation (RTO number: 88041)