Course overview
Qualify yourself with the skills to successfully manage and organise your team so that they consistently perform at a high level. This diploma has a strong focus on building your leadership skills and abilities – essential for the fast paced business world. It offers practical training to widen your leadership skills and abilities that can then be applied to your own workplace, teams and situations. You will learn practical techniques in the areas of project work, professional development, quality customer service, managing finances and communicating with team members. It will help boost your job prospects or earn you that promotion you’ve been working towards.
What you'll learn
- How to be an inspirational leader with an effective team
- You’ll learn how to manage the potential of your people and their performance
- Be an innovator who creates effective systems
- Be a champion of learning in the workplace
- Ensure your workplaces are safe
- Super-size quality customer service
Recognition

Study method
- OnlineOnline delivery - online course content with the exception of assessments and work placement
- BlendedBlended delivery - both online course content and partial face to face requirements
- In-classIn class delivery - predominately face to face course content conducted at a specific location
Duration study load
Students have 12 months in which to complete their diplomas. You receive access to all of your units for each semester at the start, so you can complete them at a pace that suits you best. You can also enrol in and start the second semester as soon as you want, or take a break in between.
Course features
- As an MCI Institute student, you will have a full circle of support. Your goal is our goal and we are dedicated to you and your journey
- You have direct access to a mentor at all times during MCI business hours
Assessment
MCI courses don’t have exams! Students are required to submit assessments as part of the online course, these can be submitted at any time before the end of the course.
Materials
Any kind of computer or iPad and an internet connection is all you need to get started. It would be ideal if you have the Microsoft office suite. Student packages can be purchased.
Student Support
Even though you’re studying online, you’re never alone with MCI Institute! They offer students access to support teams who will make sure you’re on track with your studies and your wellbeing is in-check. From time management tips to how to increase motivation and even nutritional tips, MCI’s online support program will help you stay on track every step of the way to graduation day.
Subjects
We have selected key Leadership & Management subjects to suit modern workplace trends. We have chosen these subjects from our experience in training some of the top 100 ASX listed companies through our 10+ years of corporate training experience via our B2B arm MCI Solutions. The subjects in this diploma are highly relevant for those choosing to step up into a leadership role and for gaining the attention of potential employers.
About MCI Institute
Open up the possibilities of your career! Earn nationally recognised qualifications valued by companies across Australia, gain practical skills based on what employers value and need in the workplace and access recognised credit towards a university degree.
MCI is an award-winning, education provider, proudly taking home 30 awards in the last 15 years, including placing on the 2018 AFR Most Innovative Companies List. They make education within your reach through supported online delivery so you can study anywhere, anytime, to achieve your career goals. Our experienced team provides you with a full circle of support for the duration of your study and will be there to celebrate when you reach graduation.
Management Consultancy International Pty Ltd is a Registered Training Organization (RTO 91088)