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BSB50420

Diploma of Leadership and Management

Study Method Online
Provider
Recognition Australian Qualifications Framework
Start Date Enrol anytime

Course overview

Build practical leadership and management capability with McMillan’s BSB50420 Diploma of Leadership and Management.

This nationally recognised qualification is designed for people who lead teams, manage workplace priorities, influence stakeholders, and need to make sound decisions in real organisational settings. You will develop skills in communication, emotional intelligence, team performance, operational planning, budgeting, innovation, continuous improvement, meetings, inclusion, and project work.

The course is practical, workplace-focused, and supported by experienced trainers. Rather than treating leadership as theory, the program helps you apply leadership and management skills to the workplace you are already part of.

McMillan Staff Development is a Canberra-based Registered Training Organisation with a long history of delivering leadership, management, government, HR, and workplace capability programs to Australian professionals.

Who's It For?

This course is for people who want to build stronger leadership and management capability in a practical workplace context.

It is suitable for:

  • Current team leaders, supervisors, coordinators, and managers

  • Experienced staff preparing for leadership or management roles

  • Professionals who manage workplace priorities, projects, people, or stakeholder relationships

  • Employees who want to strengthen communication, emotional intelligence, planning, and team performance skills

  • Business owners or operators who want a structured leadership qualification

  • Public sector, private sector, and not-for-profit staff working in roles where leadership and management capability matters

This course is a good fit if you want a practical Diploma that connects directly to your work, rather than a purely academic management program.

Job outcomes

  • Leadership and Management Roles

Want to see more job outcomes and how your future could change?

What you'll learn

You will build skills to:

  1. Communicate with influence in workplace settings

  2. Develop critical thinking in others

  3. Lead and manage effective workplace relationships

  4. Manage operational plans and workplace priorities

  5. Use emotional intelligence to improve self-awareness and team performance

  6. Lead team effectiveness

  7. Manage budgets and financial plans

  8. Support innovation and continuous improvement

  9. Lead diversity and inclusion

  10. Plan and manage effective meetings

  11. Undertake project work

  12. Apply leadership and management concepts to real workplace situations

The focus is on practical capability: leading people, communicating clearly, improving team performance, managing work, and making better decisions in a workplace environment.

Recognitions

Australian Qualifications Framework

This course is approved by the Australian Qualifications Framework.

Study method

  • Online Online info icon
    Online delivery - online course content with the exception of assessments and work placement
  • Blended Blended info icon
    Blended delivery - both online course content and partial face to face requirements
  • In-class In-class info icon
    In class delivery - predominately face to face course content conducted at a specific location
  • Virtual Virtual info icon
    Virtual Delivery - Live and interactive classroom-style learning conducted completely online

Duration study load

This course is delivered online as a self-paced program with trainer support.

Students have up to 24 months to complete the course. As a guide, most students should allow approximately 5 hours per week for online learning, assessment tasks, workplace activities, and trainer communication.

The actual study load will vary depending on your existing leadership and management experience, current work role, access to workplace examples, and how quickly you progress through assessment tasks. Because this is a Diploma-level qualification, students should be prepared to complete practical assessment using examples from their own workplace.

Delivery

Delivery is online through McMillan’s learning platform, with trainer support available throughout the program.

Students work through online learning materials, complete knowledge and practical assessment tasks, and receive support from their trainer as they progress. The course is designed for working adults, so assessment tasks are connected to real workplace activities wherever possible.

Students receive an induction at the start of the program covering the learning platform, course structure, assessment requirements, support options, and how to contact their trainer and McMillan administration.

Delivery includes:

  • Online self-paced learning materials

  • Access to McMillan’s learning platform

  • Trainer support during the course

  • Workplace-focused assessment tasks

  • Administrative support from McMillan

  • Nationally recognised training and assessment by McMillan Staff Development Pty Ltd, RTO 88187

Entry requirements

There are no formal training package entry requirements for BSB50420 Diploma of Leadership and Management.

Before enrolment is confirmed, McMillan checks that the course is suitable for the student. This includes confirming the student’s work context, access to workplace examples, digital literacy, support needs, and any interest in recognition of prior learning or credit transfer.

Students should be comfortable:

  • Reading and writing workplace documents

  • Using email, online forms, Microsoft Word, and an online learning platform

  • Completing written assessment tasks

  • Applying course concepts to workplace situations

  • Communicating with their trainer when support is needed

Recognition of prior learning and credit transfer can be discussed during the pre-enrolment process.

Find out more about the entry requirements for this course

Course features

  1. Nationally recognised BSB50420 Diploma of Leadership and Management

  2. Delivered by McMillan Staff Development Pty Ltd, RTO 88187

  3. Online self-paced study

  4. Trainer support throughout the program

  5. Practical, workplace-based assessment

  6. Learning activities connected to real leadership and management situations

  7. Suitable for working adults

  8. Online learning platform with structured learner guides and assessment tasks

  9. Initial induction to help students understand the course structure and expectations

  10. Recognition of prior learning and credit transfer available where applicable

  11. Support needs considered before and during enrolment

  12. Ethical use of AI guidance included as part of McMillan’s qualification delivery approach

Recognition of prior learning

Recognition of Prior Learning is available for students who already have relevant leadership, management, workplace, or industry experience.

During pre-enrolment, students can discuss whether their previous work experience, training, or completed units may be relevant to the qualification. Where suitable, McMillan will explain the evidence required and assess this against the requirements of the relevant units of competency.

Credit transfer may also be available where a student has previously completed equivalent units with another Registered Training Organisation. Evidence must be verified before credit transfer is confirmed.

Assessment

Assessment is designed to confirm that students can apply leadership and management skills in real workplace contexts.

Assessment may include:

  • Knowledge questions

  • Written workplace responses

  • Practical performance tasks

  • Workplace projects

  • Reflection on workplace practices, procedures, and leadership situations

  • Evidence drawn from the student’s own work context

Assessment tasks are completed through McMillan’s learning platform. A qualified assessor reviews the evidence submitted and makes the final competency decision.

The course is not based on exams. It is based on showing that you can apply the required knowledge and skills in practical workplace situations.

Materials

Students receive access to McMillan’s online learning platform, which includes learner guides, knowledge activities, assessment tasks, and course resources.

Course materials are designed to support practical workplace application. Students work through structured online content and complete assessment tasks using relevant workplace examples, documents, procedures, and scenarios where appropriate.

Students will need access to a computer, reliable internet, email, Microsoft Word or equivalent word processing software, and a suitable workplace context for completing practical assessment tasks.

Testimonials

  • I have recently completed a Diploma of Leadership and Management with McMillan Staff Development. My trainer was Tony and I also received regular communication from the director, Ben. I had a very positive experience. Learning and assessment was blended between an online learning platform and regular personal support from my trainer Tony. The online platform is very well setup, with engaging learner guides and knowledge assessments. The practical performance tasks require you to reflect and refer to workplace practices and procedures while building knowledge and skills in the context of each unit. From this course I found that I acquired new skills and knowledge that I have, and will continue to integrate into my professional practice ongoing. Highly recommended.
    Andre Matuszyk
    Diploma of Leadership and Management
  • Exceptional course with valuable insights. Grateful for Tony Pan’s guidance that elevated my knowledge and skills. Highly recommend McMillan Staff Development.
    Pawan Padeliya
    Diploma of Leadership and Management
  • McMillan offer education that's well revised and perfect for staff to streamline business management and organisational behaviour. This education definitely helped assist me find another position within my organisation not only did it expand my career, but also my knowledge. If my workplace offered more courses by McMillan which could assist me further I would definitely do them. Very grateful to had received this service
    Adrian Costa
    Diploma of Leadership and Management

Additional information

The course is delivered online and self-paced with trainer support. Students have up to 24 months to complete the qualification. As a guide, students should allow approximately 5 hours per week, depending on existing experience, current work role, study habits, and assessment progress.

Before enrolment is confirmed, McMillan checks that the course is suitable for the student. This includes reviewing work context, digital literacy, support needs, and access to workplace examples for assessment.

Subjects

You’ll learn practical leadership skills for communication, team performance, operations, budgets, meetings, inclusion, and simple project delivery.

Core Units
BSBCMM511 Communicate with influence
BSBCRT511 Develop critical thinking in others
BSBLDR523 Lead and manage effective workplace relationships
BSBOPS502 Manage business operational plans
BSBPEF502 Develop and use emotional intelligence
BSBTWK502 Manage team effectiveness
Elective Units
BSBFIN501 Manage budgets and financial plans
BSBSTR501 Establish innovative work environments
BSBSTR502 Facilitate continuous improvement
BSBTWK501 Lead diversity and inclusion
BSBTWK503 Manage meetings
BSBPMG430 Undertake project work

Want more information about the subjects for this course?

Payment options

Payment options may include:

  • Payment plan for eligible self-paced students: $1,500 deposit on enrolment, with the remaining balance paid in two instalments

  • Employer-funded enrolment, where the employer pays the course fee upfront

Final payment arrangements are confirmed before enrolment.

Find out more about the payment options for this course

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