Qualify yourself with the skills to successfully manage and organise your team so they consistently perform at an elevated level.
The nationally recognised BSB50420 Diploma of Leadership and Management qualification has a strong focus on building your leadership skills and abilities – essential for the fastpaced business world. It offers practical training to widen your leadership skills and abilities that can then be applied to your own workplace, teams, and situations.
Great leaders have the capacity to balance business foresight, performance, and character. Their actions demonstrate commitment to creating quality customer experience, giving purpose and meaning to their role. This inspires others to follow their lead.
This online course will teach practical techniques in the areas of project work, professional development, quality customer service, emotional intelligence and communicating with influence. It will help boost your job prospects or earn you that promotion you have been working toward.
Potential career outcomes could include:
- Business Manager
- Department Management
- Operations/Facilities Manager
- Production Manager
- Retail Manager
- Store Manager
- Team Leader
What You'll Learn
- Communicate with influence
- Lead and manage effective workplace relationships
- Develop and use emotional intelligence
- Coordinate health and wellness programs
- Manage organisational customer service
- Establish innovative work environments
- OnlineOnline delivery - online course content with the exception of assessments and work placement
- BlendedBlended delivery - both online course content and partial face to face requirements
- In-classIn class delivery - predominately face to face course content conducted at a specific location
- VirtualVirtual Delivery - Live and interactive classroom-style learning conducted completely online
Duration and Study Load
- Up to 12 months
- Customised study schedule to suit work and life commitments
- Simulated business scenarios to get you practising on the skills
- Easy-to-use online campus portal with around-the-clock access to industry-leading education
- Dedicated support from an experienced mentor and wellbeing advisor
- Mobile study from anywhere with an internet connection
Recognition of Prior Learning
- Recognition of prior learning is an assessment process that involves assessment of an individual’s relevant prior learning (including formal, informal and non-formal learning). If you think you have sufficient evidence to show that you have the skills, knowledge and experience to prove competency in one or more units of competency, please contact us
About MCI Institute
Open up the possibilities of your career! Earn nationally recognised qualifications valued by companies across Australia, gain practical skills based on what employers value and need in the workplace and access recognised credit towards a university degree.
MCI is an award-winning, education provider, proudly taking home 30 awards in the last 15 years, including placing on the 2018 AFR Most Innovative Companies List. They make education within your reach through supported online delivery so you can study anywhere, anytime, to achieve your career goals. Our experienced team provides you with a full circle of support for the duration of your study and will be there to celebrate when you reach graduation.
Management Consultancy International Pty Ltd is a Registered Training Organization (RTO 91088)