Course Overview
CAL’s Double Diploma of Practice Management + Leadership & Management has been designed for those working in a healthcare practice who want to increase their skills in both practice management operations and leadership to successfully move into management roles. You’ll gain the essential skills you need to successfully manage your health practice in a variety of sectors, including medical, dental, chiropractic, rehabilitation and aged care, while also gaining essential leadership skills to help you become a respected leader.
Job Outcomes
Potential career outcomes could include:
- Medical Secretary
- Business Manager
- Practice Manager
What You'll Learn
- Gain the skills to manage a healthcare practice to ensure it runs effectively and efficiently
- Manage WHS and compliance requirements to ensure practice is meeting all legislative requirements
- Develop skills in managing budgets and financial plans to understand the business financial position
Recognition

Study Method
- OnlineOnline delivery - online course content with the exception of assessments and work placement
- BlendedBlended delivery - both online course content and partial face to face requirements
- In-classIn class delivery - predominately face to face course content conducted at a specific location
- VirtualVirtual Delivery - Live and interactive classroom-style learning conducted completely online
Duration and Study Load
Part-time: approx 14 months
Full-time: approx 16-18 months
Where it will lead me
By completing this qualification, you’ll be equipped with the skills you need to manage the operational aspects of a healthcare practice as well as the know-how to lead your team to success. You’ll have gained the skills to manage and lead health practice initiatives, ensuring policies and compliance requirements are met.
Subjects
Course Units:
BSBPEF502 Develop and use emotional intelligence
BSBCMM511 Communicate with influence
BSBTWK502 Manage team effectiveness
BSBLDR523 Lead and manage effective workplace relationships
BSBOPS505 Manage organisational customer service
BSBCRT511 Develop critical thinking in others
BSBLDR522 Manage people performance
CHCDIV001 Work with diverse people
BSBFIN501 Manage budgets and financial plans
BSBOPS504 Manage business risk
HLTWHS004 Manage work health and safety
BSBMED301 Interpret and apply medical terminology appropriately
CHCLEG003 Manage legal and ethical compliance
HLTADM004 Manage health billing and accounting system
BSBOPS502 Manage business operational plans
HLTINF007 Implement and monitor infection prevention and control standards, policies, and procedures
About The College for Adult Learning
The College for Adult Learning is an award-winning Registered Training Organisation (RTO) delivering high-quality training, unparalleled flexibility and real career outcomes to thousands of students over the last 10 years.
We started as a team of three dedicated, senior executives from the TAFE/University sectors inspired by adult learners across Australia desperate for relevant courses, practical study options, comprehensive support, work-ready skills and real outcomes.
As passionate educators and leaders with over 30 years’ experience in vocational and higher education, we were continually frustrated with the ‘one size fits all’ training standards being offered in the Australian marketplace. Knowing the struggles that learners faced, we started with practical, outcomes-focused training solutions then created a learning model that allowed students freedom and flexibility while providing a strong support foundation.
We now provide a supportive online learning environment, 24/7 access to course content so you can go at your own pace, and unlimited opportunities to connect with experienced industry professionals for mentorship and support. CAL continues to partner with industry leaders when we develop our training solutions to ensure that our content is accurate, current and relevant to the workplaces of today with the visions of tomorrow.
We proudly specialise in delivering the skills that industry demands and future leaders need.
When you study with CAL, you’ll be supported by our Real Outcomes Guarantee, ensuring you get real-world results from your studies – not just a piece of paper.
We promise to give you all the resources we can to help you achieve your goal, whether that’s to upskill, refocus your career, or get that promotion.
College for Adult Learning Pty. Ltd. as The Trustee for Golding/Sabell Trust is a Registered Training Organization (RTO 22228)