Course Overview
Facilitation is a common word used in a variety of different contexts. However, being a facilitator for a group and effectively facilitating strategy, operational or project meetings and/or events requires key skills and comprehensive knowledge of the principles and concepts involved.
APMG-International has partnered with experts in the facilitation field to develop a robust methodology that provides the structure that enables specialists and managers to be able to facilitate effectively. The Process Iceberg® methodology is being applied in a wide variety of organisations and scenarios. Its pragmatic, practical approach has gained a wide range of adherents in the public, private and not-for-profit sectors.
Working from the book Facilitation – Develop Your Expertise, APMG has developed a training program to help individuals develop the necessary expertise to become accomplished at facilitation.
This three-day Foundation course encapsulates the tools and techniques from the book, providing the individual with the skills, science and art for effective facilitation.
APMG-International Facilitation Certification gives individuals in their organisations the capability to:
- enhance productivity
- enable more effective problem solving
- increase the ability to undertake business process improvement
- ensure stakeholder participation and engagement at all levels
Who's It For?
- Programme Managers
- Project Managers
- Team Leaders
- Business Analysts
- Operational Managers
- Business Managers
- Teachers
- Project Management Office Personnel
- Quality Assurance and Quality Control Managers
- Process Improvement People
- Executive Managers
- Change Managers
- Business Improvement Managers
- Facilitators of any type
- Event Managers
What You'll Learn
- The skills and expertise required to become an effective facilitator, capable of operating in a wide variety of situations
- A structure and framework to help introduce a facilitated approach to improvement, innovation and change in an organisation
- A range of practical and usable tools and techniques can help facilitate groups to handle uncertainty; as well as provide processes to enable the group to solve problems and develop answers to key questions
- How to manage, lead and facilitate project team members and enable them to identify key issues and develop solutions by accurately defining the objectives of a project or programme
- How to complement all other professional qualifications with skills that produce results faster and more effectively
Recognition
Study Method
- VirtualVirtual Delivery - Live and interactive classroom-style learning conducted completely online
- BlendedBlended delivery - both online course content and partial face to face requirements
- In-classIn class delivery - predominately face to face course content conducted at a specific location
- OnlineOnline delivery - online course content with the exception of assessments and work placement
Duration and Study Load
- 3 days
Course Features
Train anywhere
From our state-of-the-art classrooms to telepresence to your offices, your instructor-led training caters to your needs.
Track record
30 years driving innovative, award-winning learning solutions.
More courses, more often
When you train with DDLS, you get more courses, more often, in more locations and from more vendors.
Quality instructors and content
Expert instructors with real-world experience and the latest vendor-approved in-depth course content.
Partner-preferred supplier
Chosen and awarded by the world’s leading vendors as a preferred training partner.
Ahead of the technology curve
No matter your chosen technologies or platforms, we can help you stay one step ahead.
Professional Recognition
APMG International
APMG International is an award-winning Examination Institute. APMG accredits professional training and consulting organisations and manages certification schemes for knowledge-based workers. APMG has a global reach, with regional offices located around the world.
Industry recognition
Project Management Institute (PMI)®
- Contact Hours: 21 hours
- Professional Development Units (PDUs): 21 PDUs
Australian Institute of Project Management (AIPM)
- Continual Professional Development (CPD) points: 10 points
International Institute of Business Analysis (IIBA)
- Credit Hours: 21 hours
- Continuing Development Units (CDUs): 21 CDUs
Assessment
Exam
This course pricing includes a voucher for the Facilitation Foundation Exam which can be taken via remote proctor. A practice exam paper is provided in the course and reviewed to assist in preparation. The exam is:
- 40 minutes
- 50 multiple-choice questions
- Closed book – no other materials are allowed
- Requires 50% (25 marks) pass to attain certification
It is highly recommended that you spend some time each evening of this course reviewing and consolidating what you’ve learned, to be well prepared for the exam.
Subjects
About Lumify Work (Previously DDLS)
Lumify Group was previously known as DDLS Group. We help business and enterprise customers turn change into opportunity through instructor-led, vendor-certified, IT and process training.
Developed in partnership with the world’s leading tech vendors and delivered by industry-accredited experts, our courses are pragmatic, future-focused and real-world ready. From cybersecurity to cloud computing, AI to agile, our award-winning trainers deliver cutting-edge content to over 20,000 students online, in classrooms and in workplaces, every year.