Course overview
People are your greatest asset. This online short course reveals how using emotional intelligence in your communication and behaviour as a leader can engage your staff, create meaningful relationships and facilitate team cohesion. Find out how to leverage diversity, promote productivity and manage conflict as you develop a winning performance culture in your organisation.
What you'll learn
Upon completion of this course you will be better equipped to:
- Use emotional intelligence to improve self-awareness, self-management, social awareness and relationship management
- Develop trust and confidence while managing the development and maintenance of networks and relationships within your organisation
- Communicate with influence providing meaningful feedback, resolving conflicts and addressing workplace difficulties
- Effectively manage a diverse workforce
Study method
- OnlineOnline delivery - online course content with the exception of assessments and work placement
- BlendedBlended delivery - both online course content and partial face to face requirements
- In-classIn class delivery - predominately face to face course content conducted at a specific location
Duration study load
6 Months Continuous Access.
Course features
- Up to 6 months continuous access to myAIM
- Downloadable course notes
- Downloadable tools and resources
Please note that the AIM online Short Courses are non-accredited and there is no assessment.
Who's it for?
- If your role requires you to understand how to effectively manage people as a vital organisational asset, this is an essential course for managers and business leaders like you.
Delivery
Online course – 10 modules
Learning online gives you the flexibility to study when you want, where you want, with 24/7 access to learning modules.
Activities, reflections and case studies throughout the modules link your learning back to your workplace.
myAIM is a state-of-the-art online learning management system that offers a community approach to self-directed study and provides students with the opportunity to share their experiences, ideas and questions through features such as live chat forums and integrated social media platforms.
About Australian Institute of Management
The Australian Institute of Management (AIM) empowers individuals and organisations to adapt and thrive in the face of relentless change.
Since 1941, AIM has supported Australia’s workforce through the provision of innovative and industry-focused education solutions. Our portfolio of short courses, qualifications, and higher education is constantly evolving to ensure we are best positioned to support our customers.
Commitment and dedication to the advancement of Australia’s workforce is at the core of AIM and defines our organisational values.
Australian Institute of Management Education and Training Pty Limited (ABN 40 009 668 553); RTO code 0049 (AIMET); Ground floor, 7 Macquarie Place, Sydney NSW 2000. AIMET is a registered Higher Education Provider listed on the national register, Provider ID: PRV12071, and an approved FEE-HELP provider.
