Study Method Online
Provider Swinburne Open Education
Recognition Nationally Recognised Training
Start Date Enrol anytime

Course overview

Unlock your leadership potential with this nationally recognised certificate. This course is aimed at emerging leaders looking for more highly skilled work, a promotion or higher pay. Study online with the flexibility to fit learning around your work and life.

This course is designed to develop skills that are needed to perform effectively as a leader and expand on existing skillsets and knowledge to take on bigger and better opportunities. You will learn how to develop essential organisational and business operation skills, create sound communication strategies and skills, manage workplace relationships and team effectiveness, as well as how to support the learning and development of teams and individuals.

Who's It For?

This course is aimed at emerging leaders looking for more highly skilled work, a promotion or higher pay.

Job outcomes

  • Team leader
  • Customer service manager
  • Operations manager

Want to see more job outcomes and how your future could change?

What you'll learn

  • Develop essential organisational and business operation skills
  • Create sound communication strategies and skills
  • Manage workplace relationships and team effectiveness
  • Support the learning and development of teams and individuals

Recognitions

Nationally Recognised Training

This is a nationally approved vocational course that is recognised throughout Australia

Study method

  • Online Online info icon
    Online delivery - online course content with the exception of assessments and work placement
  • Blended Blended info icon
    Blended delivery - both online course content and partial face to face requirements
  • In-class In-class info icon
    In class delivery - predominately face to face course content conducted at a specific location
  • Virtual Virtual info icon
    Virtual Delivery - Live and interactive classroom-style learning conducted completely online

Duration study load

The course duration is up to 18 months. As a guide for self-paced learning, a minimum of 14 hours per week is recommended to complete the course in this timeframe. The actual completion time will depend on your level of skill and knowledge.

Extensions of up to 6 months (3 months per extension) may be applied for if circumstances change.

Delivery

This course is delivered fully online. You can access the learning platform on a desktop, tablet or mobile, and fit study around your busy life.

Online modules are broken down into topics and subtopics. Each module contains a range of learning styles including written text, diagrams, instructional videos and formative activities that provide instant feedback and prepare you for summative assessments.

Trainer support is available through the course messaging system, with one-on-one video calls available if needed. A Monthly Course Spotlight video is also provided. At the end of each module, skills and knowledge are evaluated through summative assessments.

Through the learning platform you will:

  • Access your learning materials and assessments
  • Undertake and upload assessments
  • Engage and interact with your trainer
  • View monthly Course Spotlight videos recorded by your trainer
  • Participate in student forums
  • Access your assessment grades and feedback
  • Access student support services

Entry requirements

Students must be at least 18 years old and must be an Australian or New Zealand citizen or resident. Students are expected to have Language, Literacy and Numeracy (LLN) at Year 12 (or equivalent) or Certificate III level.

Computer skills requirements: You will need intermediate computer skills, including the ability to:

  • Create, save and edit Microsoft Office documents
  • Access and search the internet
  • Download and save documents from websites
  • Upload documents through websites
  • Create videos

IT requirements:

  • Desktop or laptop: Latest version of Chrome or Safari, Microsoft Office (2010 or higher), Adobe PDF Reader
  • Mobile or tablet: Latest version of Chrome or Safari, latest version of Android or iOS (note: documents must be uploaded from a laptop or desktop, or via a Dropbox account)

Find out more about the entry requirements for this course

Course features

  • Innovative online courses accessible on any device – desktop, tablet or mobile
  • Flexible study to balance work, family, social life and study
  • Courses designed in partnership with industry leaders
  • Trainer support via course messaging system and one-on-one video calls
  • Monthly Course Spotlight videos from your trainer
  • Student forums and comprehensive student support services
  • Courses delivered and assessed by UP Education
  • Qualifications awarded by Swinburne University of Technology

Professional Recognition

NRT – Nationally Recognised Training. Upon successful completion, you will receive the nationally recognised qualification BSB40520 Certificate IV in Leadership and Management, awarded by Swinburne University of Technology (RTO 3059).

Assessment

Your course will be assessed online through the learning management platform. You will be assigned a specialist assessor for each module. Assessments are carried out using a variety of tasks, including:

  • Short answer questions
  • Projects
  • Case studies
  • Video role plays

Some assessments require role plays to demonstrate communication and problem-solving skills. These are recorded using video on your device and uploaded to the online platform for review.

Materials

Your learning materials are accessed through the online learning portal. These include:

  • Learning activities
  • Rich media including video resources and web links

Additional information

Courses are delivered and assessed by UP Education, one of the largest private education groups in the Asia-Pacific. All qualifications are nationally recognised in Australia and awarded by Swinburne University of Technology (RTO 3059).

The Student Handbook is available on the Swinburne Open Education website and is recommended reading prior to enrolment.

For full unit and qualification details, visit training.gov.au.

Subjects

This course contains 13 online modules, designed to cover the following units of competency, including 5 core units and 7 elective units, plus an introductory module.

Core Units
Introduction to leadership and management
BSBXCM401Apply communication strategies in the workplace
BSBXTW401Lead and facilitate a team
BSBLDR411Demonstrate leadership in the workplace
BSBLDR413Lead effective workplace relationships
BSBOPS402Coordinate business operational plans
BSBPEF402Develop personal work priorities
BSBWHS411Implement and monitor WHS policies, procedures and programs
BSBCRT411Apply critical thinking to work practices
BSBCRT412Articulate, present and debate ideas
BSBHRM413Support the learning and development of teams and individuals
BSBCMM412Lead difficult conversations
BSBHRM415Coordinate recruitment and onboarding

Want more information about the subjects for this course?

Payment options

Payment plans available.

Find out more about the payment options for this course

About Swinburne Open Education

We are focused on helping more and more Australians achieve their career aspirations and ensuring they’re prepared for future workforce needs. We support you to achieve your career goals, from work-integrated learning, to work placement. We’ve partnered with industry experts that need people like you, now.

Swinburne Open Education courses are delivered and assessed by UP Education, one of the largest private education groups in the Asia-Pacific. All qualifications are nationally recognised in Australia and are awarded by Swinburne University of Technology.

Together, UP Education and Swinburne University of Technology have established Swinburne Open Education – a world-class, online native learning platform, to help you reach your career goals, anytime, anywhere.

Swinburne University of Technology is a registered training organisation (RTO 3059)

Want to know more about this course?
Complete the form and learn about:

  • Pricing and payment options
  • Start dates
  • Subjects
  • Study method
  • How to get help and contact information
  • Everything you need to know before enrolling!

Receive a consultation from a course expert


See student testimonials below

"I found the website easy to use and the contact I received after my enquiry was good. Not too pushy but there if I needed them." - Dimity G.
"All details and info was there and my query was answered quickly." - Soula M.
"Gave me everything I needed and someone called me, pretty much straight away." - Marlon T.

Want to know more about this course?

Get your free course guide now! Complete this easy form and you'll receive a course guide and consultation from Swinburne Open Education

By submitting this enquiry I accept the "Privacy Policy" and "Terms of Use"

You are currently visiting our Australian website Training.com.au

Would you like to visit our New Zealand website instead?

Visit Training.co.nz