What does a quality manager do?
A quality manager ensures that the procedures employed by their company are controlled and of high quality, fostering an optimum level of business productivity. Their role can be divided into four key areas:
- Quality control
- Quality assurance
- Quality improvement
- Quality planning
As you might expect, quality managers are responsible for leading their teams and overseeing processes, like supply chains, though their other duties include:
- Managing inputs: You must liaise with suppliers to come up with quality standards while also coming up with plans to be more time and cost-effective
- Analysing data: How you measure the quality of goods and processes will often boil down to statistical data.
- Training staff: You must ensure that your team is aware of quality regulations and other specifications, like risk and safety management, by running training programs.
- Documentation: After analysing and implementing quality standards, you will have to document the production results and reflect on whether those standards were met, problem-solving along the way.
By fulfilling all of these, you can be sure that customer expectations are met.
While these are the obvious options, becoming educated in this field will also open up a number of opportunities, such as:
- General manager
- Quality engineer
- QA analyst
- Quality supervisor
Job prospects for quality managers
On Job Outlook Australia, quality managers fall under the heading “other specialist manager”, which has grown a considerable amount in the past years, from 48,200 in 2014 to 54,400 in 2019.
A quality manager, on average, can earn $96,088 per annum.
Studying a quality management course online
Typically, the entry requirements for a quality manager is a bachelor’s degree in business, quality control or any other relevant area. While you don’t have to necessarily complete a masters of business administration for this role, there are a number of online courses that you can do as a form of professional development, giving you another qualification that you can add to your resume.
Many management short courses have the opportunity to specialise in quality management. All these training courses are based online where you choose between full-time and part-time, giving you the opportunity to control how you study.
If you’re interested in pursuing a career in quality management, browse courses today.