Retail Courses

Retail courses qualify you to work in a variety of retail settings. Whilst not always being compulsory for working in a retail environment, having retail training will hold you in good stead when applying for retail jobs or seeking a promotion.

Retail courses are available online or in-class and provide learning outcomes that will put you on the path to success in the retail industry.

$47K to $58K Salary P/A

18313+ Job Advertisements

Low Job Growth Outlook

Jobs relating to Retail typically pay around $47,004 to $58,094. Kick start your career in Retail now!

There are over 18313 active job listings on Seek relating to Retail

7,300 (3.2%) more Retail Managers are expected to be employed in Australia by 2022 (Versus 2017)

Courses found:

Certificate IV in Business Sales BSB40615

Study method Online

The Certificate IV in Business Sales addresses the skill requirements of roles engaged on the organisational frontline, specifically around the building of successful customer relationships. In articulating the key dynamics of client interaction from a...

Job Outcomes

Sales Consultant
Sales Representative
Sales Agent
Sales Account Assistant

Certificate IV In Customer Engagement BSB40315

Study method Online

The Certificate IV in Customer Engagement addresses the skill requirements of roles engaged on the organisational frontline, specifically the team-based environments commonly encountered in contact centre situations. In addition to fostering the practi...

Job Outcomes

Contact Centre Team Leader
Quality Assurance Coordinator
Customer Contact Coach
Complex Enquiry Customer Contact Operator

Certificate IV in Retail Management SIR40212

Study method Online

Learn the ropes of managing a retail business through our Certificate IV in Retail Management. This qualification will provide you with the fundamental skills and knowledge you need to be competent in handling the managerial and supervisory responsibil...

Job Outcomes

Department manager
Merchandise manager
Customer service manager
Shift manager
Small business retail owner

Pharmacy Assistant Certificate

Study method Online

Short Course

Become a Pharmacy Assistant. The course provides an opportunity to interact with and learn from highly qualified and experienced professionals. The retail pharmacy is a vital health advisory centre in which graduates play an important role in. The cour...

Job Outcomes

Pharmacy Assistant

Certificate III in Customer Engagement BSB30215

Study method Online

With BSB30215 Certificate III in Customer Engagement from MCI Institute you will hold a nationally recognised qualification that is highly relevant to a wide range of industries and valued by your potential employers. We are business course specialists...

Job Outcomes

Information Services Officer
Telemarketer
Customer Service Officer
Senior Customer Service Representative
Client Contact Officer

Certificate IV in Customer Engagement BSB40315

Study method Online

With BSB40315 Certificate IV in Customer Engagement from MCI Institute you will hold a nationally recognised qualification that is highly relevant to a wide range of industries and valued by your potential employers. We are business course specialists....

Job Outcomes

Contact Centre Team Leader
Quality Assurance Coordinator
Customer Contact Coach
Complex Enquiry Customer Contact Operator

Career Outcomes

When you complete a Retail qualification, you can enhance your opportunities for employment in the following roles:

Retail Manager
Contact Centre Team Leader
Customer Contact Coach
Quality Assurance Coordinator
Sales Consultant
Sales Representative

Available Courses

Certificate:

If you’re after a qualification that will increase your opportunities for employment or promotion in the retail sector, a Certificate IV in Customer Engagement or a Certificate IV in Business Sales are good places to start. These courses will teach you how to make the most out of every opportunity you have with a customer so that you can achieve the best possible results.

Study Online, When and Where You Like

Complete your retail course entirely online and you’ll never have to worry about deadlines. You can study at the time and location that suits you, so you don’t have to make any compromises on your existing lifestyle. It is the perfect solution for time-poor individuals that need education to start or grow their career.

Job Outlook

According to the Australian Governments’ Job Outlook site:

Retail Managers-

It is expected that over the next three years, there will be a high number of job openings (over 50,000).
The median weekly full-time earnings for a Retail Manager is $1,000.
7% of Retail Managers are males.
The most common level of educational attainment is Year 12 at 27.6%. Therefore, by completing a certificate, you’ll have increased opportunities.
As a full-time employee in this role, you can expect to work around 44 hours per week.

Important skills:

The top 6 most important skills for this profession are active listening, coordination, critical thinking, monitoring, service orientation and speaking.

Tasks that you may perform as a Retail Manager:

Some of the most common tasks you’ll perform in this role include providing customer service, supervising and coordinating the activities of retail sales workers, keeping sales records, hiring, training and evaluating sales people and preparing work schedules.