With BSB40315 Certificate IV in Customer Engagement from MCI Institute you will hold a nationally recognised qualification that is highly relevant to a wide range of industries and valued by your potential employers. We are business course specialists....
With BSB30215 Certificate III in Customer Engagement from MCI Institute you will hold a nationally recognised qualification that is highly relevant to a wide range of industries and valued by your potential employers. We are business course specialists...
The perfect kick-start to your management career, this online short course will ensure a smooth transition from teammate to highly capable and successful team leader. Examining ways to build credibility and trust, you’ll discover how to provide directi...
The nationally recognised SIR30216 Certificate III in Retail will give you a great introduction to the dynamic world of retail, arming you with the skills and knowledge to engage the customer, maintain daily store operations, and deliver on organisatio...
Enjoy interacting with customers and have good management and organisational skills? This qualification reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on...
This course is designed to help frontline team members grow and expand their skills in the retail space. Students will learn about the various aspects of retail and sales environments, including using business technology, developing their communication...
When you complete a Retail qualification, you can enhance your opportunities for employment in the following roles:
Certificate:
If you’re after a qualification that will increase your opportunities for employment or promotion in the retail sector, a Certificate IV in Customer Engagement or a Certificate IV in Business Sales are good places to start. These courses will teach you how to make the most out of every opportunity you have with a customer so that you can achieve the best possible results.
Complete your retail course entirely online and you’ll never have to worry about deadlines. You can study at the time and location that suits you, so you don’t have to make any compromises on your existing lifestyle. It is the perfect solution for time-poor individuals that need education to start or grow their career.
According to the Australian Governments’ Job Outlook site:
Important skills:
The top 6 most important skills for this profession are active listening, coordination, critical thinking, monitoring, service orientation and speaking.
Tasks that you may perform as a Retail Manager:
Some of the most common tasks you’ll perform in this role include providing customer service, supervising and coordinating the activities of retail sales workers, keeping sales records, hiring, training and evaluating sales people and preparing work schedules.
Certificates, Diplomas and Bachelor degrees can be excellent ways to further your education and deve...
Whether you’re a stay at home mum looking to earn money working from home, or looking to avoid peak...
