What is a practice manager?
A practice manager oversees allied health practices and all of its daily operations. Practice managers work in general practitioners, dental offices, medical clinics and hospital departments, to name a few.
They are also known as practice administrators, medical managers, healthcare executives and healthcare administrators, and are the glue that holds medical practices together. Practice managers implement policies and procedures to ensure the practice continues running smoothly, and resolve issues that may arise.
Why should I work as a practice manager?
A practice manager is a rewarding career path where you can make a positive difference in the healthcare industry every day. Practice managers have a lot of responsibility and complete a wide range of tasks — no two days in the health practice are the same and you are always acquiring new skills.
Some of these duties include administration, business management, patient care, as well as personnel and human resources. Practice management is a job in demand, with the healthcare industry growing rapidly. Job opportunities for practice managers are predicted to rise 7% by 2024.
What qualifications do I need to become a practice manager?
While a formal qualification is not technically required to become a healthcare administrator, some education is strongly recommended. Not only will it help you to expand your knowledge and skills, it will also boost your job prospects and employability.
A Diploma of Practice Management (HLT57715) is the perfect TAFE course for both beginners and those looking to refine their skills and expertise. Training.com.au has a variety of courses from different providers ranging from face-to-face, blended and online learning, so you will be able to find the ideal course for you.
What skills and qualities should I have as a practice manager?
Practice managers have many responsibilities to ensure their healthcare practice runs smoothly, and need a wide range of skills which can be learnt during completing their qualifications. However, some of the most essential skills can be transferred from other careers, or you may have already.
Leadership and management skills is an essential aspect, since a practice manager is responsible for functionality of the practice, delegating tasks, overseeing employees and ensuring that everyone is completing their tasks.
Practice managers need to have good customer service and communication skills, as they communicate with patients frequently, processing payments and scheduling bookings.
Administrative work is also a large part of the role, so practice managers should have at least a basic understanding of administration and practice management software. Practice managers also need to have at least basic competency of medical terminology, so they are able to communicate properly with medical professionals and patients.
If you like the sound of practice management and think it’s the right career for you, enquire about our available courses today!