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Certificate IV in Business (Operations) BSB40120

Are you interested in building a career in business and already have an impressive skillset when carrying out administration or operational tasks? The BSB40120 – Certificate IV in Business (Operations) is a nationally-recognised qualification tha...

Study Method Online
Location Anywhere
Job Outcomes Accountant +1
Upskilled -  Course
New

Diploma of Business (Operations) BSB50120

Whether you’re a business professional looking to move up the career ladder or someone who’s aspiring to work in a management-level position, the BSB50120 – Diploma of Business (Operations) is a qualification that can prepare you in l...

Study Method Online
Location Anywhere
Job Outcomes Accountant +1
Upskilled -  Course
New

Diploma of Business (Operations) BSB50120

The nationally recognised BSB50120 Diploma of Business (Operations) qualification will give you the skills to ensure all business are in line with the organisational goals. The business operations specialisation focuses on the development of operationa...

Study Method Online
Location Anywhere
Job Outcomes Office Administrator +4
MCI Institute -  Course

Double Diploma of Business (Operations) + Diploma of Leadership & Management BSB50120 / BSB50420

With this course, you’ll learn how to effectively lead people and manage team performance, manage budgets and financial plans, as well as heading up payroll and human resources functions. You’ll be prepared to manage workplace relationships and team ef...

Study Method Online
Location Anywhere
Job Outcomes Business Operations Manager +2
The College for Adult Learning -  Course
New

Diploma of Business (Operations) BSB50120

By completing the Diploma of Business (Operations), you’ll develop key skills in business administration, finance and communication. You’ll strengthen your ability to manage essential business operations, preparing you to move from administrative or te...

Study Method Online
Location Anywhere
Job Outcomes Business Operations Manager +2
The College for Adult Learning -  Course
New

Certificate IV in Business (Operations) BSB40120

The nationally recognised BSB40120 Certificate IV in Business (Operations) qualification is appropriate to any role that has a business service component. The operations specialisation will give you the tools to develop operational practices to leverag...

Study Method Online
Location Anywhere
Job Outcomes Team Leader +5
MCI Institute -  Course

Diploma of Business (Operations) BSB50120

Upgrade your business operations skills to fast-track your career By studying the BSB50120 Diploma of Business (Operations), you will pave the way to progress in your career (e.g. qualifying for a promotion in your current organisation or applying for...

Study Method Online
Location Anywhere
Job Outcomes Administration manager +5
Foundation Education -  Course
New

Diploma of Business (General, or Specialisation in Business Operations, or Organisational Development) BSB50120

This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have frontline management accountabilities. Individuals in these roles carry out moderately complex tasks in a specialist field of ex...

Study Method Online
Location Anywhere
Job Outcomes Team Leader/Supervisor +17
Let Training -  Course
New

What is Business operations?

Business operations refer to all tasks, activities, and business plans that help keep a company running and earning a profit. These operational efficiencies are vital for business growth and success. 

Since business operations is such a broad term, the processes involved can be  different for each company. For example, a supermarket will have different tasks than a sole business owner of an online jewellery store. The supermarket needs point-of-sale registers, while the online store requires an e-commerce software for online purchasing.

What are the elements of business operations?

Although every business is different and has different processes, there are four general elements that are pretty consistent between businesses:

  • Process relates to the initiatives businesses use to complete their daily tasks and requirements. They should be documented so that project management can look at these processes and analyse their effectiveness, along with searching for gaps and improvements. The documentation of business processes also helps train new employees.
  • Staff relates to the type and amount of people needed to complete the work outlined in  business processes. For example, a large franchise would need many workers who specialise in certain areas and departments, while a small business may only need a few employees with an overall knowledge.
  • Location depends on the business, and is more important for some than others. For instance, a catering company needs access to a kitchen, while a sole accountant may be able to work within their home.
  • Technology and equipment often impacts the location of a business, as different businesses need different tools essential to their daily operations. As an example, a catering company would need a space that has a large kitchen to accommodate the amount of cooking they are doing. However, an accountant working for themselves may only need room for a desk and computer, therefore be able to to work in a smaller space.

What skills and qualities should I have as a business operations manager?

An operations manager oversees all of the departments and business functions. They are responsible for streamlining the company and its departments, building relationships with people within the business, analysing metrics and ensuring business goals are being met.

To be a successful business operations manager, you need to think critically and analytically. It is also essential to be a quick thinker and problem solver, since a business operations manager is responsible for streamlining departments with the business strategy and workflow. Operations managers should also be personable and have good communication skills.

What qualifications do I need to become a business operations manager?

Higher education is required to become a business operations manager. Most operations managers complete an undergraduate degree in business, but there are lower-level courses that you can complete to be qualified. Training.com.au has a variety of courses available ranging from all different levels, such as a Certificate IV in Business (Operations) or a Diploma of Business (Operations). Completing a Diploma of Business provides a pathway to studying a Bachelor of Business at multiple universities.

If you think you’ve got what it takes to be a business operations manager, enquire about our available courses today!

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