Study Method Online
Provider Swinburne Open Education
Recognition Nationally Recognised Training
Start Date Enrol anytime

Course overview

Start your new career in information and communications technology (ICT) with the online ICT40120 Certificate IV in Information Technology. Earn a nationally recognised certificate with Swinburne Open Education.

This nationally recognised course teaches you how to apply a wide range of skills in varied work contexts. It equips you with expertise in implementing maintenance procedures, troubleshooting system applications, and contributing to cyber security risk management. You'll also learn how to establish database backup and restore procedures, install, configure, and test networks and servers in organisations, and provide technical support to clients.

This course is not available to International students.

Who's It For?

This course is suited to anyone looking to start a career in information and communications technology (ICT). It is available to Australian and New Zealand citizens or residents aged 18 and over. It is not available to international students.

Job outcomes

  • Computer Technician
  • IT/ICT Support Officer
  • IT Support Technician
  • IT Technician
  • Service Desk Analyst

Want to see more job outcomes and how your future could change?

What you'll learn

  • Comply with IP, ethics and privacy policies in ICT environments
  • Apply advanced critical thinking to work processes
  • Contribute to cyber security risk management
  • Apply introductory programming techniques
  • Identify and resolve client ICT problems

Recognitions

Nationally Recognised Training

This is a nationally approved vocational course that is recognised throughout Australia

Study method

  • Online Online info icon
    Online delivery - online course content with the exception of assessments and work placement
  • Blended Blended info icon
    Blended delivery - both online course content and partial face to face requirements
  • In-class In-class info icon
    In class delivery - predominately face to face course content conducted at a specific location
  • Virtual Virtual info icon
    Virtual Delivery - Live and interactive classroom-style learning conducted completely online

Duration study load

12–18 months, self-paced.

Delivery

This course is delivered entirely online. Study on any device — desktop, tablet or mobile — anywhere, anytime. Learn through regular trainer-led online sessions and native content, and engage with your learning community through online forums and messages.

Entry requirements

There are no formal entry requirements for this qualification. However, students must:

  • Be at least 18 years old
  • Be an Australian or New Zealand citizen or resident

This course is not available to International students.

Find out more about the entry requirements for this course

Course features

  • Nationally recognised qualification (ICT40120)
  • Fully online and self-paced — study anywhere, anytime on any device
  • Learn through regular trainer-led online sessions and native content
  • Engage with a learning community through online forums and messages
  • Graduate ready to join a rapidly growing industry, with a predicted 38.9% job growth over the next five years for Systems Administrators and IT Support Officers/Technicians

Professional Recognition

NRT — This is a Nationally Recognised Training qualification (ICT40120), awarded by Swinburne University of Technology (RTO 3059).

Assessment

  • Short answer questions
  • Case studies
  • Projects
  • Portfolios
  • Video role plays and demonstrations

Materials

Students must meet the following IT requirements to access the online learning platform:

Desktop or laptop:

  • Latest version of Chrome or Safari
  • Microsoft Office (2010 or higher)
  • Adobe PDF Reader

Mobile or tablet:

  • Latest version of Chrome or Safari
  • Latest version of Android or iOS

Note: Students using a mobile or tablet will need to upload documents from a laptop or desktop, or have a Dropbox account.

Subjects

This Cert IV Information Technology course contains 21 online modules, which have been designed to cover the following units of competency, including 7 core units and 13 elective units. The course also contains an introductory module. Modules are completed sequentially — each module must be completed before the next becomes available.

Core Units
BSBCRT404Apply advanced critical thinking to work processes
BSBXCS404Contribute to cyber security risk management
ICTICT426Identify and evaluate emerging technologies and practices
ICTICT443Work collaboratively in the ICT industry
ICTICT451Comply with IP, ethics and privacy policies in ICT environments
ICTPRG302Apply introductory programming techniques
ICTSAS432Identify and resolve client ICT problems
BSBPEF402Develop personal work priorities
BSBXCS402Promote workplace cyber security awareness and best practices
BSBXCS403Contribute to cyber security threat assessments
ICTCYS407Gather, analyse and interpret threat data
ICTICT428Select cloud storage solutions
ICTICT435Create technical documentation
ICTICT517Match ICT needs with the strategic direction of the organisation
ICTNWK422Install and manage servers
ICTNWK424Install and operate small enterprise branch networks
ICTPMG411Support small scale ICT projects
ICTSAD502Model data processes
ICTSAS441Support ICT system software
ICTSAS530Use network tools

Want more information about the subjects for this course?

Payment options

Payment Plans Available.

Find out more about the payment options for this course

About Swinburne Open Education

We are focused on helping more and more Australians achieve their career aspirations and ensuring they’re prepared for future workforce needs. We support you to achieve your career goals, from work-integrated learning, to work placement. We’ve partnered with industry experts that need people like you, now.

Swinburne Open Education courses are delivered and assessed by UP Education, one of the largest private education groups in the Asia-Pacific. All qualifications are nationally recognised in Australia and are awarded by Swinburne University of Technology.

Together, UP Education and Swinburne University of Technology have established Swinburne Open Education – a world-class, online native learning platform, to help you reach your career goals, anytime, anywhere.

Swinburne University of Technology is a registered training organisation (RTO 3059)

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