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ICT30120

Certificate III in Information Technology

Study Method Online
Provider Industry Skills Training
Recognition Nationally Recognised Training
Start Date Enrol anytime
Industry Skills Training

Important Information

Before you continue, please check if this course suits your needs:

  • You must be an Australian citizen or resident. We are not CRICOS registered and cannot accept enrolments from International Student Visa holders (Subclass 500 or 600).

  • This is a fee-for-service (self-funded) course. Government funding is NOT available, but interest-free payment plans are offered to make it more affordable.

  • You will need your own laptop or desktop computer and should be comfortable using it for everyday tasks.

Course overview

Start your career in IT with the ICT30120 Certificate III in Information Technology. This nationally recognised qualification is the entry point into IT support, giving you a broad foundation in helping users, troubleshooting, networking, cyber security awareness, cloud computing, simple web pages, and an introduction to programming and artificial intelligence.

The course is delivered fully online, so you can study when and where it suits you. With no exams, no work placement and flexible start dates, it is designed to fit around your work and family.

Whether you are changing careers, turning a long-held interest in technology into a qualification, or taking your first step into the industry, this course gives you the skills and confidence to get started.

Who's It For?

This course is ideal for anyone looking to start a career in IT. It's especially suited to:

  • Career changers looking for work with strong long-term prospects

  • People with an interest in technology who want a recognised first qualification

  • Parents, shift workers and people working full time who need to study around other commitments

  • Job seekers wanting to build in-demand digital skills

You don't need any previous IT experience, but you should be comfortable using a computer for everyday tasks such as email, browsing the web and managing files.

Job outcomes

  • ICT Support Officer
  • Help Desk Assistant
  • ICT Technician
  • User Support Specialist

Want to see more job outcomes and how your future could change?

What you'll learn

By completing this course, you will build practical skills for entry-level IT roles. Key areas of learning include:

  • Providing ICT advice and support to clients

  • Running diagnostic tests to find and fix faults

  • Identifying and reporting online security threats

  • Protecting personal and workplace information

  • Evaluating and configuring cloud services

  • Building simple web pages

  • Applying introductory programming techniques

  • Identifying opportunities to use artificial intelligence and machine learning

  • Working in a team and thinking critically and creatively

You will graduate ready to start in IT support roles, with a strong foundation for further study.

Recognitions

Nationally Recognised Training

This is a nationally approved vocational course that is recognised throughout Australia

Study method

  • Online Online info icon
    Online delivery - online course content with the exception of assessments and work placement
  • Blended Blended info icon
    Blended delivery - both online course content and partial face to face requirements
  • In-class In-class info icon
    In class delivery - predominately face to face course content conducted at a specific location
  • Virtual Virtual info icon
    Virtual Delivery - Live and interactive classroom-style learning conducted completely online

Locations

  • Australian Capital Territory
  • New South Wales
  • Northern Territory
  • Queensland
  • South Australia
  • Tasmania
  • Victoria
  • Western Australia

Duration study load

This course is designed to be completed within 12 months from your start date, giving you the flexibility to pace your learning around your lifestyle.

As the course is fully online and self-paced, your weekly study load can vary depending on your availability. Setting aside regular study time each week will help you stay on track, and you can finish sooner if you study at a faster pace.

There are no set class times, making it ideal for those balancing work, family or other commitments.

Delivery

This course is delivered 100% online, so you can study from anywhere in Australia, at any time.

All learning materials, assessments and support are accessed through our online learning platform. You will complete practical, real-world assessments, with no exams, and progress at your own pace.

You will have the same trainer throughout, with a booked support call every fortnight and help whenever you need it.

With no fixed start dates, you can begin whenever you are ready.

Entry requirements

There are no formal academic prerequisites for this course, making it accessible to learners from all backgrounds.

To enrol, you must:

  • Have access to a laptop or desktop computer with a reliable internet connection

  • Be comfortable using a computer for everyday tasks such as email and managing files

  • Provide a Unique Student Identifier (USI). We can help you create one if needed

  • Supply valid photo identification

  • Meet the language, literacy, numeracy and digital literacy requirements (assessed during enrolment)

No prior IT experience is required.

Find out more about the entry requirements for this course

Course features

  • Fully online and self-paced: study from anywhere, anytime

  • No exams: practical, straightforward assessments only

  • Start anytime: no need to wait for intakes or terms

  • No work placement required

  • Trainer support: a booked call with your trainer every fortnight

  • Covers cloud computing, cyber security awareness and artificial intelligence

  • Affordable payment plans: weekly or fortnightly instalments

  • Pathway to higher qualifications: continue into Certificate IV studies

Work placement

There is no work placement required for this course.

All learning and assessments are completed online, making it ideal for students seeking maximum flexibility or those balancing work and family. You can gain your qualification without needing to organise or travel for work-based training.

Recognition of prior learning

If you have worked in IT or completed relevant training, you may be eligible for Recognition of Prior Learning (RPL) or credit transfer.

RPL is a formal process that assesses your existing knowledge and experience against the course requirements. If successful, it can reduce the amount of study you need to complete, saving you time and money.

To explore RPL, simply speak with our team during the enrolment process. We will guide you through the steps and let you know what evidence you will need to provide.

Professional Recognition

This course is nationally recognised training under the Australian Qualifications Framework.

  • Qualification: ICT30120 Certificate III in Information Technology

  • Registered Training Organisation (RTO): Industry Skills Training, RTO ID 40486

  • Delivery Mode: Online

  • Accreditation: Nationally recognised training

On successful completion, you will receive a nationally recognised qualification respected by employers across Australia.

Assessment

This course is designed to make assessment simple and practical, with no exams.

You will be assessed through a range of competency-based tasks, which may include:

  • Short answer questions

  • Practical tasks and projects

  • Case studies and scenarios

  • Knowledge checks

All assessments are submitted online, and you will receive feedback and support from your trainer along the way. You have three attempts at each assessment, with trainer feedback, before any reassessment fee applies.

Materials

To complete this course, you will need access to:

  • A laptop or desktop computer (a phone or tablet is not enough)

  • A stable internet connection

  • Basic software such as a web browser, PDF reader and word processor

  • Headphones and microphone (recommended for trainer support sessions)

All learning resources and assessments are provided online. No textbooks or extra purchases are required.

Testimonials

  • A fantastic training company with a relaxed and friendly atmosphere. The staff are genuinely passionate about what they teach and take real pride in helping their students succeed. If they offer a course you're looking to study, I honestly don't think you'll find a better place.
    Andrew T.
    Certificate III in Information Technology

Additional information

  • This qualification is recognised Australia-wide under the Australian Qualifications Framework (AQF)

  • Start anytime, with no fixed intakes or enrolment deadlines

  • You will receive the ICT30120 Certificate III in Information Technology upon successful completion

  • Technology roles in Australia are expected to increase from 830,000 to 1.1 million by 2030 (Future Skills Organisation)

  • The average annual salary for an IT Support Worker is $65,856 (Indeed)

Subjects

A total of 12 units are required to complete this qualification; six (6) core and six (6) elective units.

Core Units
BSBCRT301Develop and extend critical and creative thinking skills

Use critical and creative thinking to generate ideas and solve problems in the workplace.

Core Units
BSBXCS303Securely manage personally identifiable information and workplace information

Learn how to collect, store and handle personal and workplace information securely.

Core Units
BSBXTW301Work in a team

Work effectively with others as part of a team in a professional environment.

Core Units
ICTICT313Identify IP, ethics and privacy policies in ICT environments

Understand intellectual property, ethics and privacy requirements in ICT workplaces.

Core Units
ICTPRG302Apply introductory programming techniques

Learn the basics of writing, testing and documenting simple programs.

Core Units
ICTSAS305Provide ICT advice to clients

Give clear ICT advice and support to clients and help solve their technical problems.

Elective Units
ICTCLD301Evaluate characteristics of cloud computing solutions and services

Compare cloud computing solutions and services to meet an organisation’s needs.

Elective Units
ICTCLD401Configure cloud services

Set up and configure cloud services for an organisation.

Elective Units
BSBXCS302Identify and report online security threats

Recognise common online security threats and report them correctly.

Elective Units
ICTWEB304Build simple web pages

Plan and build simple web pages.

Elective Units
ICTAII401Identify opportunities to apply artificial intelligence, machine learning and deep learning

Identify where artificial intelligence, machine learning and deep learning could be applied in a business.

Elective Units
ICTSAS308Run standard diagnostic tests

Run standard diagnostic tests on hardware and software to find faults.

Want more information about the subjects for this course?

Payment options

Industry Skills Training offers affordable payment options to help you start your studies sooner.

  • Payment Plans available (affordable weekly/fortnightly instalments)

  • Upfront Payment (possible discounts for eligible candidates)

Find out more about the payment options for this course

About Industry Skills Training

Why Students study with IST

  • Affordable Education with Government Subsidies

Choosing to study with IST unlocks the opportunity to take advantage of valuable government subsidies. This substantial benefit can significantly lower your tuition costs, making our high-quality, industry-focused courses more accessible.

  • In Demand Courses for Growing Industries

At IST, we offer courses in line with expanding industries and evolving job market needs. This ensures our students are equipped with skills that are in demand, enhancing employability and career prospects.

Learn from Industry Experienced Trainers

  • Our trainers at IST bring a wealth of industry experience to the classroom. This expertise allows us to provide practical, real-world insights alongside course content, enriching your learning experience and preparing you for professional success.

Why Choose IST:

  • New classes starting every month (regular intakes)

  • Offer in demand qualifications for growing industries

  • Inclusive learning environment

  • High level of student support provided

  • Flexible payment plans available

  • Training to help you start or advance your career

  • Consistent course progression with our class based training

  • Offer nationally accredited qualifications

  • Industry experienced trainers

  • Government funding available for courses

  • Gain increased workplace skills and knowledge

  • Convenient campus locations in Balcatta, Joondalup & Armadale

Industry Skills Training is a trading name for Australian College of Finance Pty Ltd which is a Registered Training Organisation (RTO 40486)

Want to know more about this course?
Complete the form and learn about:

  • Pricing and payment options
  • Start dates
  • Subjects
  • Study method
  • How to get help and contact information
  • Everything you need to know before enrolling!

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