Home > Courses > Individual Support > Certificate III in Individual Support (Ageing)
CHC33021

Certificate III in Individual Support (Ageing)

Study Method Online
Provider Swinburne Open Education
Recognition Nationally Recognised Training
Start Date Enrol anytime
Swinburne Open Education

Course overview

Start a rewarding career in individual and aged care support with the Certificate III in Individual Support (Ageing). Join a rapidly growing industry and know that you're making a difference in someone's life. Employment in the aged care sector continues to grow year on year, with job opportunities set to rise by 18% in 2025. As an aged care worker, you will help to meet the needs of Australia's ageing population with empathy, patience and a detail-oriented approach to care.

Graduates can pursue work in individual and disability support, specialised care, in-home care and support service roles in government, not-for-profit and community organisations.

This course is only offered in Victoria. Upon successful completion, you will receive the nationally recognised qualification CHC33021 Certificate III in Individual Support (Ageing), awarded by Swinburne University of Technology (RTO 3059).

Job outcomes

  • Aged care worker
  • Personal care assistant
  • Home care worker
  • Family support worker
  • Accommodation support worker

Want to see more job outcomes and how your future could change?

Recognitions

Nationally Recognised Training

This is a nationally approved vocational course that is recognised throughout Australia

Study method

  • Online Online info icon
    Online delivery - online course content with the exception of assessments and work placement
  • Blended Blended info icon
    Blended delivery - both online course content and partial face to face requirements
  • In-class In-class info icon
    In class delivery - predominately face to face course content conducted at a specific location
  • Virtual Virtual info icon
    Virtual Delivery - Live and interactive classroom-style learning conducted completely online

Duration study load

The course duration is up to 18 months. As a guide for self-paced learning, a minimum of 15 hours per week is recommended to complete the course within this timeframe. Actual completion time will depend on your level of skill and knowledge.

Extensions of up to 6 months (3 months per extension) may be available subject to eligibility criteria.

Delivery

This course is delivered online with mandatory Structured Workplace Learning and Assessment (SWLA) placements.

All learning materials are accessed through an online learning portal and include:

  • Learning activities
  • Rich media including video resources and web links
  • Written text, diagrams, instructional videos and formative activities
  • Monthly Course Spotlight videos recorded by your trainer
  • Student forums

Trainer support is available through the course messaging system, with one-on-one video calls available if needed. Courses are delivered and assessed by UP Education. You can access the learning platform on a desktop, tablet or mobile.

Entry requirements

Age and residency: Students must be at least 18 years old and must be an Australian or New Zealand citizen or resident.

Physical fitness: A reasonable level of physical fitness is an inherent requirement of this course, as students must be able to perform practical workplace tasks within an individual support setting. This may include providing physical assistance to clients, supporting mobility, standing or moving for extended periods, and responding safely to workplace situations.

Computer skills: Intermediate computer skills are required, including the ability to:

  • Create, save and edit Microsoft Office documents
  • Access and search the internet
  • Download and save documents from websites
  • Upload documents through websites
  • Create videos

IT requirements:

  • Desktop or laptop: Latest version of Chrome or Safari, Microsoft Office (2010 or higher), Adobe PDF Reader
  • Mobile or tablet: Latest version of Chrome or Safari, latest version of Android or iOS (note: documents must be uploaded from a laptop/PC or via a Dropbox account)

Find out more about the entry requirements for this course

Course features

  • Innovative online learning platform accessible on desktop, tablet or mobile
  • Focus on in-demand skills in Australia's fastest-growing industries
  • Flexible, self-paced study to balance work, family and social life
  • Monthly Course Spotlight videos recorded by your trainer
  • One-on-one video calls with trainers available if needed
  • Student forums for peer interaction
  • Specialist assessor assigned for each module
  • Comprehensive student support services including academic and administrative support

Work placement

Completion of Structured Workplace Learning and Assessment (SWLA), also referred to as work placement, is a mandatory requirement of this course.

  • Students must complete a minimum of 150 hours of work placement in an approved host organisation.
  • Work placement is completed in two blocks during the course.
  • Students are responsible for sourcing a suitable work placement. Swinburne Open Education will review the proposed workplace to ensure it meets required standards before placement begins.
  • Students must meet any workplace compliance requirements set by the host organisation, which may include Police Checks, Working with Children Checks, NDIS Worker Screening Checks, vaccination/immunisation requirements, or other workplace-specific clearances. Students are responsible for any associated costs.
  • During work placement, students will first practise their skills, then complete and submit evidence of simulated activities before progressing to practical assessment activities involving real clients.
  • Students cannot be deemed competent in the relevant units until both theory and practical assessment requirements have been completed satisfactorily.

Professional Recognition

NRT – Nationally Recognised Training. This qualification is nationally recognised in Australia and awarded by Swinburne University of Technology (RTO 3059).

Assessment

Assessments are carried out online through the learning management platform, with a specialist assessor assigned for each module. Assessment types include:

  • Short answer questions
  • Projects
  • Case studies
  • Reflection reports
  • Video role plays
  • Portfolios
  • Logbooks
  • Videos and reports
  • Direct observation (assessed in real time in the workplace or in a simulated situation that reflects the workplace)

Role play assessments are recorded by video on your device and uploaded to the online platform. Assessments are completed at the end of each module before the next module is released.

Additional information

For full unit and qualification details, visit training.gov.au.

This course is only offered in Victoria.

Swinburne Open Education courses are delivered and assessed by UP Education, one of the largest private education groups in the Asia-Pacific. All qualifications are awarded by Swinburne University of Technology (RTO 3059).

Subjects

This course contains 16 online modules designed to cover 15 units of competency, including 9 core units and 6 elective units. It also includes an introductory module. Once enrolled, you can access the online platform and start with the first module; each subsequent module becomes available upon completion of the previous one.

Core Units
Introduction to individual support
CHCCCS031Provide individualised support
CHCCCS038Facilitate the empowerment of people receiving support
CHCCCS040Support independence and wellbeing
CHCCCS041Recognise healthy body systems
CHCCOM005Communicate and work in health or community services
CHCDIV001Work with diverse people
CHCLEG001Work legally and ethically
HLTINF006Apply basic principles and practices of infection prevention and control
HLTWHS002Follow safe work practices for direct client care
CHCCCS036Support relationships with carer and family
CHCCCS017Provide loss and grief support
CHCDIS011Contribute to ongoing skills development using a strengths-based approach
CHCAGE011Provide support to people living with dementia
CHCAGE013Work effectively in aged care
CHCPAL003Deliver care services using a palliative approach

Want more information about the subjects for this course?

Payment options

Payment plans available

Find out more about the payment options for this course

About Swinburne Open Education

We are focused on helping more and more Australians achieve their career aspirations and ensuring they’re prepared for future workforce needs. We support you to achieve your career goals, from work-integrated learning, to work placement. We’ve partnered with industry experts that need people like you, now.

Swinburne Open Education courses are delivered and assessed by UP Education, one of the largest private education groups in the Asia-Pacific. All qualifications are nationally recognised in Australia and are awarded by Swinburne University of Technology.

Together, UP Education and Swinburne University of Technology have established Swinburne Open Education – a world-class, online native learning platform, to help you reach your career goals, anytime, anywhere.

Swinburne University of Technology is a registered training organisation (RTO 3059)

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