Study Method Online, Virtual
Provider Upskilled Pty Ltd
Recognition Nationally Recognised Training
Start Date Enrol anytime
Upskilled Pty Ltd
In partnership with
LinkedIn Learning
  • No Set-up Fee & Flexible Payment Plans Available
  • Government Funding is NOT available for this course
  • Only Australian Citizens and Residents can apply for this course. We are not CRICOS registered and CANNOT accept International Student Visa Holders (Subclass 500)

Course overview

CHC43315 Certificate IV in Mental Health builds specialist skills to support people living with mental health conditions, with a focus on self-directed recovery and practical, real-world support. This comprehensive qualification includes work placement, helping you develop job-ready experience for roles across the mental health sector. With mental health concerns continuing to rise across Australia, this course supports the growing demand for skilled mental health workers, either as a standalone qualification or as a valuable addition to further study.

What you’ll learn

This nationally recognised qualification prepares you to support people experiencing mental health challenges with empathy, professionalism, and evidence-informed strategies. With a strong emphasis on recovery-oriented and trauma-informed practice, you’ll learn to:

  • Support people living with mental health conditions
    Provide person-centred assistance across a range of community and care settings.

  • Identify and respond to crisis situations
    Act safely and confidently to support clients and manage immediate risk.

  • Promote recovery, resilience, and wellbeing
    Use contemporary approaches that empower individuals and encourage positive outcomes.

  • Apply trauma-informed and culturally safe practices
    Build trust through respectful, inclusive support for diverse communities.

  • Create and implement individualised support plans
    Develop practical care strategies aligned with each client’s needs and goals.

  • Work collaboratively with services and multidisciplinary teams
    Contribute to coordinated, holistic support and effective referrals.

  • Operate within legal, ethical, and organisational requirements
    Meet professional standards, maintain confidentiality, and work responsibly in the sector.

With hands-on, industry-relevant training included, you’ll graduate ready to support individuals on their mental health journey and contribute meaningfully across a range of community services.

Job outcomes

  • Assistant Community Services Worker

  • Community Rehabilitation Worker

  • Community Rehabilitation and Support Worker

  • Mental Health Outreach Worker

  • Outreach Officer

Want to see more job outcomes and how your future could change?

Recognitions

Nationally Recognised Training

This is a nationally approved vocational course that is recognised throughout Australia

Study method

  • Online Online info icon
    Online delivery - online course content with the exception of assessments and work placement
  • Virtual Virtual info icon
    Virtual Delivery - Live and interactive classroom-style learning conducted completely online
  • Blended Blended info icon
    Blended delivery - both online course content and partial face to face requirements
  • In-class In-class info icon
    In class delivery - predominately face to face course content conducted at a specific location

Duration study load

  • 12-18 months

  • 80 hours of work placement

Delivery

100% Online

Entry requirements

There are no formal entry requirements for this course. To make sure you get the most out of training with us, the following enrolment process applies:

  • Once you have inquired, one of our friendly Education Consultants will contact you to ensure you have the right pre-existing knowledge and skills to achieve your chosen qualification.

Find out more about the entry requirements for this course

Course features

By choosing Upskilled’s CHC43315 Certificate IV in Mental Health, you’ll gain access to resources that enhance your online learning experience, making it interactive and engaging:

  • Career Guidance: Benefit from expert career advice provided by our trainers as you study.

  • Health Job Portal: Connect directly with employers seeking your new skills

  • MyUpskilled Platform: Access course materials through our customised learning platform.

  • Student Support: Get help from our dedicated Australian-based support team.

  • Specialist Trainers: Learn from experts with decades of industry experience.

Work placement

By studying the CHC43315 – Certificate IV in Mental Health, you’ll need to do a minimum of 80 hours of work placement in a suitable Counselling or Community Services environment.

Be sure to check out our Industry Partners if you need further assistance in sourcing a host organisation for work placement. During your placement, an Upskilled workplace assessor will visit you to observe you performing some of your assessment tasks.

Recognition of prior learning

You may be eligible for Recognition of Prior Learning (RPL) or Credit Transfer (CT) with supporting evidence of prior education or work experience. This can reduce your study load or course duration. Speak with your Education Consultant before enrolment for details, or download the application from MyUpskilled after enrolment. A trainer will assess your eligibility.

Assessment

Upskilled takes evidence gathered from a variety of sources to deem a student as competent. Assessment processes might include some or all of the following:

  • Recognition of Prior Learning and/or credit transfer

  • summative and formative assignments

  • written reports and/or portfolio assessments

  • scenarios and/or case studies

  • projects

  • written/oral questions

  • regular training and assessment contact will be maintained by Upskilled in conjunction with the participant and their employer (where applicable).

Testimonials

  • The Cert IV in Mental Health was comprehensive and very worthwhile. I'm so thankful to our trainer Ronnie who was always available when I got stuck to help me keep moving forward. Friendly, professional, patient, kind, explained why it was repetitive at times and had full belief I'd pass.
    Tracie W
    Certificate IV in Mental Health

Subjects

CHCDIV001 Work with diverse people

This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people. This unit applies to all workers. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety

The unit describes the skills and knowledge required to identify Aboriginal and/or Torres Strait Islander cultural safety issues in the workplace, model cultural safety in own work practice, and develop strategies to enhance cultural safety. This unit applies to people working in a broad range of roles including those involved in direct client service, program planning, development and evaluation contexts. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

CHCLEG001 Work legally and ethically

This unit describes the skills and knowledge required to identify and work within the legal and ethical frameworks that apply to an individual job role. This unit applies to community services and health workers who play a proactive role in identifying and meeting their legal and ethical responsibilities. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

CHCCOM002 Use communication to build relationships

This unit describes the skills and knowledge to apply specific communication techniques to establish, build and maintain relationships with clients, colleagues and other stakeholders based on respect and trust. This unit applies to work across a range of workplace contexts where workers at all levels may communicate with individuals and/or groups both in person and in writing.

HLTWHS001 Participate in workplace health and safety

This unit describes the skills and knowledge required for workers to participate in safe work practices to ensure their own health and safety, and that of others. The unit applies to all workers who require knowledge of workplace health and safety (WHS) to carry out their own work, either under direct supervision or with some individual responsibility. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

CHCMHS011 Assess and promote social, emotional and physical wellbeing

This unit describes the skills and knowledge required to work collaboratively with individuals to assess, promote and review all aspects of wellbeing. This unit applies to work with people living with mental illness in a range of community services work contexts.

Want more information about the subjects for this course?

Payment options

Pay Upfront & Save 40%

You pay: $3300

Spread the cost – Payment Plans

No set-up fee – start for just $62 per week* (paid fortnightly or monthly).

Call us to find out more. Terms & Conditions Apply.

Find out more about the payment options for this course

About Upskilled Pty Ltd

Upskilled is a leading Australian Registered Training Organisation (RTO 40374) dedicated to helping individuals and businesses achieve their career and learning goals. Specialising in nationally recognised qualifications and short courses, Upskilled delivers flexible, online training designed to equip learners with practical, workplace-ready skills.

Through its innovative learning platform, MyUpskilled, and support from industry-experienced trainers, students benefit from engaging, career-focused education that aligns with the Australian Qualifications Framework (AQF). With strong partnerships across technology, business, and community sectors—including Microsoft, LinkedIn Learning and more—Upskilled ensures its courses remain industry-relevant and future-focused.

Committed to accessibility, Upskilled offers competitive fees and payment plan options, making education more attainable for a wide range of learners. Recognised with awards for excellence in online learning, Upskilled continues to empower people to upskill, reskill, and stay ahead in a rapidly changing workforce.

Upskilled Pty Ltd is a Registered Training Organisation (RTO 40374)

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