- We are a private RTO and therefore government funding is not available. Please check eligibility requirements before enquiring
The CHC52015 Diploma of Community Services will teach you how to listen to and understand people’s problems, background and circumstances, and to counsel them on the areas they are struggling with. You will also learn to help clients by setting them up with support systems and networks, and develop plans which will address their immediate and long term struggles.
The Diploma will train you to assess clients, work out what they need and link them in with services that will meet those needs. You will learn how to monitor client progress and deal with set-backs, roadblocks and issues if they arise.
As part of your CHC52015 Diploma of Community Services studies you will also learn how to navigate, work with and manage legal and ethical compliance frameworks, policies and procedures. The Diploma will give you the skills and knowledge you need to advise and supervise other Community Service Workers’ case management practice, as well as to manage budgets and financial plans, and undertake project work.
Potential career outcomes could include:
- Case Coordinator
- Case Management Supervisor
- Case Worker or Case Manager
- Community Services Worker
- Manager Community Services
- Program Coordinator
- Team Leader
- OnlineOnline delivery - online course content with the exception of assessments and work placement
- BlendedBlended delivery - both online course content and partial face to face requirements
- In-classIn class delivery - predominately face to face course content conducted at a specific location
- VirtualVirtual Delivery - Live and interactive classroom-style learning conducted completely online
Duration and Study Load
- Maximum 24 months
- 160 hours of work placement
There are no formal education entry requirements for this course.
You will need to be at least 18 years old.
This course involves reading learning content and undertaking a range of written assessments and engaging in online forums and discussions. Furthermore, the delivery mode relies on the extensive use of written communication. As such, entry to the course requires the successful completion of English to Year 12 level.
If you haven’t successfully completed English at Year 12 level, you can demonstrate equivalency through one of the following:
- Successful completion of a Nationally Recognised Training qualification at Certificate III level or higher; or
- 3 years relevant industry experience in a role that requires the use of written documentation and communication
The course contains a minimum of 160 hours of work placement.
You will need to undertake your work placement in an organisation involved in the delivery of community services to clients. The workplace will need to be able to provide you with access to specialist equipment and resources. The specific requirements of the workplace are outlined in the Workplace Assessment Guide. Your workplace assessor will ascertain whether the workplace is appropriate.
It is recommended that you commence your work placement after successfully completing the theory components within Modules 1-3. This ensures that you develop a good foundation of knowledge prior to entering the workplace.
Recognition of Prior Learning
If you already have experience working in the community services sector, you may be able to apply for Recognition of Prior Learning (RPL) to gain credit for your experience.
- Case Studies
- Knowledge tests
Open Colleges offers this qualification in association with Integrated Care & Management Training Pty Ltd (Provider number: 90197). The testamur will be issued by Integrated Care & Management Training Pty Ltd.
- Develop communication strategies
- Establish communication protocols
- Promote the use of communication strategies
- Review communication practices
- Monitor welfare of colleagues
- Conduct structured debriefings following an incident
- Implement work practices which support the protection of children and young people
- Report indications of possible risk of harm
- Apply ethical and nurturing practices in work with children and young people
- Reflect on own practice
- Enhance own practice
- Facilitate ongoing professional development
- Plan financial management approaches
- Implement financial management approaches
- Monitor and control finances
- Review and evaluate financial management processes
About Open Colleges
Open Colleges puts you at the centre of everything we do. As an institution, we measure our success in the success of our students.
We have more than 125 years of experience in distance education, and this has given us the time to perfect the ways we deliver education and training to people across Australia. In the last decade alone, we’ve helped more than 450,000 students reach their potential.
We understand the needs of adult learners. That’s why we created OpenSpace, our world-class online learning platform that gives you complete flexibility and control to study whenever and wherever you are. OpenSpace provides you with access to learning resources, expert trainers and assessors, a superior support network and the opportunity to connect with other learners just like you.
Our nationally recognised courses could help you launch, change or accelerate your career. Now is the time to make your next move. With Open Colleges, everything could happen.
Open Colleges Pty Ltd is a Registered Training Organization (RTO 90796)