Study Method Online
Provider MCI Institute
Start Date Enrol anytime
  • This is NOT a free course. Government funding is NOT available. Please see Payment Options section for fee information. Discounts or promotions may be available.

Course overview

The CPP30321 Certificate III in Cleaning Operations will introduce you to the skills and knowledge needed to succeed in the competitive cleaning industry.

You’ll learn how to manage work priorities, use and maintain cleaning chemicals and equipment safely by task type, and to deliver effective customer service.

Focus is on the latest cleaning techniques, chemical safety and industrial equipment for commercial, domestic and speciality cleaners.

Job outcomes

  • Residential Cleaner

  • Commercial Cleaner

  • Room Service Attendant

  • Hospitality Cleaner

  • Health Care Cleaner

  • Cleaning Contractor

  • Cleaning Supervisor

  • Small Business Owner

Want to see more job outcomes and how your future could change?

What you'll learn

  • Work effectively in business environments

  • Deliver and monitor a service to customers

  • Contribute to the health and safety of self and others

  • Apply infection prevention and control procedures to own work activities

  • Organise personal work priorities

Study method

  • Online Online info icon
    Online delivery - online course content with the exception of assessments and work placement
  • Blended Blended info icon
    Blended delivery - both online course content and partial face to face requirements
  • In-class In-class info icon
    In class delivery - predominately face to face course content conducted at a specific location
  • Virtual Virtual info icon
    Virtual Delivery - Live and interactive classroom-style learning conducted completely online

Duration study load

  • Up to 12 months

Delivery

100% Online Learning. Study anytime, anywhere, with continuous support.

Course features

  • Customised study schedule to suit work and life commitments
  • Earn nationally recognised qualifications valued by companies across Australia
  • Gain practical skills based on what employers value and need in the workplace
  • Easy-to-use online campus portal with around-the-clock access to industry-leading education
  • We support you with individual mentors and a wellbeing advisor, dedicated to you and your journey
  • Mobile study from anywhere with an internet connection

Recognition of prior learning

  • Recognition of prior learning is an assessment process that involves assessment of an individual’s relevant prior learning (including formal, informal and non-formal learning). If you think you have sufficient evidence to show that you have the skills, knowledge and experience to prove competency in one or more units of competency, please contact us.

Assessment

There are no confronting exams. You work together with your mentor and assessors towards a successful graduation. You have the opportunity to resubmit individual assessment tasks rather than having to repeat the whole course.

Student Support

Even though you’re studying online, you’re never alone with MCI Institute! They offer students access to support teams who will make sure you’re on track with your studies and your wellbeing is in-check. From time management tips to how to increase motivation and even nutritional tips, MCI’s online support program will help you stay on track every step of the way to graduation day.

Subjects

We have put together an engaging learning pathway to prepare you for a successful career in cleaning operations.

Together with creative and easy to use worksheets, you’ll experience a variety of environments and complete activities designed to practise on-the-job performance and behaviour.

Units are in groups to ensure you get the most out of the course

Core units
BSBOPS201Work effectively in business environments
BSBOPS304Deliver and monitor a service to customers
BSBWHS211Contribute to the health and safety of self and others
BSBWHS332XApply infection prevention and control procedures to own work activities
CPPCLO3100Maintain cleaning storage areas
Elective Units
BSBPEF301 Organise personal work priorities
BSBOPS305Process customer complaints
Specialist Units
CPPCLO3104Clean high touch surfaces
CPPCLO3105Clean glass surfaces
CPPCLO3107Clean external surfaces
CPPCLO3111Clean rooms, furniture and fittings
CPPCLO3113Clean food handling areas and equipment
CHCDIV001Work with diverse people
BSBXTW301Work in a team

Want more information about the subjects for this course?

Payment options

  • Please note that this is NOT a free course. Government funding is NOT available.
  • You can pay upfront, or as-you-go on a weekly or monthly payment plan. Course fee discounts are applicable for upfront payment.
  • Complete the form below to get your free course guide and you can speak to our course advisors for current fees and any available discounts or promotions.

Find out more about the payment options for this course

About MCI Institute

MCI Institute is a Registered Training Organisation (RTO). All our certifications are Nationally Recognised Training qualifications valued by companies across Australia and comply with the Australian Qualifications Framework (AQF).

All MCI Institute courses are designed to help participants to gain skills based on what employers value and need in the workplace. Certificate courses are also recognised credit towards higher qualifications such as Diplomas and University degrees.

MCI is an award-winning education provider, proudly taking home 35 awards in the last 21 years. MCI Institute makes education within your reach through supported online delivery so you can study anywhere, anytime, to achieve your career goals. Our experienced team of mentors provide you with support for the duration of your study and will be there to celebrate when you reach graduation.

Management Consultancy International Pty Ltd is a Registered Training Organization (RTO 91088)

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  • Pricing and payment options
  • Start dates
  • Subjects
  • Study method
  • How to get help and contact information
  • Everything you need to know before enrolling!

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