Home > Courses > Aged Care > Certificate III in Aged Care > Certificate III in Individual Support (Ageing)
CHC33021

Certificate III in Individual Support (Ageing)

Study Method Online, Virtual
Provider Upskilled Pty Ltd
Recognition Nationally Recognised Training
Start Date Enrol anytime
Upskilled Pty Ltd

  • No Set-up Fee & Flexible Payment Plans Available

  • Upskilled supports students with finding employment through Upskilled Health and Community Services Job Portal. Enquire to learn more

  • Government Funding is NOT available for this course

  • Only Australian Citizens and Residents can apply for this course. We are not CRICOS registered and CANNOT accept International Student Visa Holders (Subclass 500)

Course overview

The CHC33021 – Certificate III in Individual Support (Ageing) is a Nationally Recognised qualification designed to help you build the core skills needed to provide compassionate and effective care to older people in residential, home, or community settings.

If you’re interested in becoming an aged care worker, residential care assistant, or home care support worker, this course prepares you to deliver person-centred support with professionalism and empathy. You’ll gain practical experience in assisting with daily activities, promoting independence and dignity, and supporting the health and well-being of older individuals.

Job outcomes

  • Community Support Worker

  • Aged Care Worker

  • Care Worker

  • Accommodation Support Worker

  • Care Assistant

  • Residential Care Worker

  • Senior Personal Care Assistant

Want to see more job outcomes and how your future could change?

What you'll learn

This nationally recognised qualification prepares you to provide respectful, high-quality care to older Australians—at home, in the community, or residential settings. With a strong focus on practical, person-centred support, you’ll learn to:

  • Deliver tailored care to support the independence and dignity of older clients – essential for meeting the needs of an ageing population

  • Assist with daily living activities, mobility and personal care – ensuring your clients feel safe, comfortable and supported

  • Build trusted relationships through effective communication – a key part of delivering compassionate care and emotional support

  • Recognise and respond to age-related conditions and changing health needs – helping you act quickly and appropriately in real care settings

  • Apply safe work practices and infection control procedures – protecting the wellbeing of both clients and care workers

  • Support emotional wellbeing and social inclusion – helping reduce loneliness and enhance quality of life

  • Work legally, ethically, and with cultural sensitivity – ensuring your care meets professional standards and reflects the values of inclusive support

With strong job growth across the aged care sector, you’ll graduate with practical experience, sought-after skills, and the confidence to begin a meaningful and in-demand career.

Recognitions

Nationally Recognised Training

This is a nationally approved vocational course that is recognised throughout Australia

Study method

  • Online Online info icon
    Online delivery - online course content with the exception of assessments and work placement
  • Virtual Virtual info icon
    Virtual Delivery - Live and interactive classroom-style learning conducted completely online
  • Blended Blended info icon
    Blended delivery - both online course content and partial face to face requirements
  • In-class In-class info icon
    In class delivery - predominately face to face course content conducted at a specific location

Duration study load

  • This course is designed to be completed within 18 months
  • There is no minimum timeframe to complete this course. Students who are highly motivated, well-organised, experienced and committed to making time to study can complete the qualification at an accelerated pace

Delivery

  • 100% online

Entry requirements

  • There are no formal entry requirements for this course. Once you have inquired, one of our friendly Education Consultants will contact you to ensure you have the right pre-existing knowledge and skills to achieve your chosen qualification

Find out more about the entry requirements for this course

Course features

By choosing Upskilled, you will gain access to supplementary resources that can help with your studies. These inclusions aim to enhance your online learning experience, making it interactive and engaging. These include:

  • Access to Upskilled’s customised learning platform, MyUpskilled

  • Student Support Team

  • Core and specialist trainers

  • Online tutorials

Show Off Your Achievements with Upskilled Digital Credentials!

Role-Playing and Interactive Learning Activities

This course comes with Interactive Learning Activities. Upskilled understands the importance of practical experience, so to complement the theory components of your course, our specialist trainers may run ad-hoc Interactive Learning Activities.

You’ll have the opportunity to collaborate with other students – sharing questions, thoughts and ideas, as well as participating together in interactive learning activities.

Work placement

For the CHC33021 Certificate III in Individual Support (Ageing), the work placement requirements are as follows:

  • If you are currently working in the aged care industry, you are required to undertake a period of at least 120 hours of direct support work in at least one aged care, home and community, disability, or community service organisation, focusing on activities specified for CHCCCS040 – Support independence and wellbeing.

  • If you are not currently working in the aged care industry, you are required to complete an additional ten (10) hours of work placement in addition to the 120 hours. This extra placement provides you with the opportunity to practice the specific skills required in the disability industry.

Recognition of prior learning

  • You may be eligible for Recognition of Prior Learning (RPL) or Credit Transfer (CT) provided that you have supporting evidence of any prior education and work experience. This can either reduce your study load or shorten the duration of your course. Prior to enrolment, please speak with your Education Consultant for further details
  • After enrolment, you can download the application from MyUpskilled, or on request from Student Support. A trainer will be assigned to assess your eligibility for RPL and/or CT

Assessment

  • This course will have you undertake summative and formative assessments, write reports and/or create a portfolio, and participate in role-playing scenarios. You’ll also be working on a variety of projects that require your own research as well as answering various written/oral questions that apply the theory you learn into practice

Testimonials

  • I have almost completed the cert 111 in individual support (ageing) I have thoroughly enjoyed the course and found it to be very informative and have learned a lot from the content. Due to the ease of access in the course I have not sought a lot of support as I independently did the course. The times I did require support I found Jacqui to be very helpful and always available for questions. Erica was fantastic at finding me a placement after I was unsuccessful at finding my own. The workplacement hours I have undertaken have been 130 hours but I have found it beneficial to the career path and have learned so much from this experience in WA, the facility Erica found has been amazing and the staff have taught me so much. Travis is also very attentive and always offering advise in regular emails and there for any short comings to help support you along the way. I have competed two certificates with Upskilled now, the other Human Resource Managmeent cert 4 and navigated that course well hence choosing Upskilled a second time.
    Dawn
    Certificate III in Individual Support (Ageing)

Pathways

If you successfully complete the CHC33021 – Certificate III in Individual Support (Ageing), you may be able to pursue the following related qualifications:

  • CHC52021 – Diploma of Community Services (Case Management)

Talent Pools

Talent Pools serve as an extension of the educational journey, linking students with employment opportunities.

Forget the endless job boards and application forms. Match your skills to employment criteria in just three steps and less than 5 minutes with Talent Pools.

*Only available in selected states, talk to an Upskilled Education Consultant today to find out more!

Subjects

Units
CHCDIV001 Work with diverse people
CHCCOM005 Communicate and work in health or community services
CHCLEG001 Work legally and ethically
HLTWHS002 Follow safe work practices for direct client care
CHCCCS041Recognise healthy body systems
CHCCCS033Identify and report abuse
CHCMHS001Work with people with mental health issues
CHCAGE013Work effectively in aged care
CHCPAL003Deliver care services using a palliative approach
CHCCCS036Support relationships with carer and family
CHCCCS031Provide individualised support
CHCAGE011Provide support to people living with dementia
HLTINF006Apply basic principles and practices of infection prevention and control
CHCCCS038Facilitate the empowerment of people receiving support
CHCCCS040Support independence and wellbeing

Want more information about the subjects for this course?

Payment options

Spread the cost – Payment Plans

Get started for just $49 per week* (paid weekly or fortnightly).

Call us to find out more. Terms & Conditions Apply

Find out more about the payment options for this course

About Upskilled Pty Ltd

Upskilled is a leading Australian Registered Training Organisation (RTO 40374) dedicated to helping individuals and businesses achieve their career and learning goals. Specialising in nationally recognised qualifications and short courses, Upskilled delivers flexible, online training designed to equip learners with practical, workplace-ready skills.

Through its innovative learning platform, MyUpskilled, and support from industry-experienced trainers, students benefit from engaging, career-focused education that aligns with the Australian Qualifications Framework (AQF). With strong partnerships across technology, business, and community sectors—including Microsoft, LinkedIn Learning and more—Upskilled ensures its courses remain industry-relevant and future-focused.

Committed to accessibility, Upskilled offers competitive fees and payment plan options, making education more attainable for a wide range of learners. Recognised with awards for excellence in online learning, Upskilled continues to empower people to upskill, reskill, and stay ahead in a rapidly changing workforce.

Upskilled Pty Ltd is a Registered Training Organisation (RTO 40374)

Want to know more about this course?
Complete the form and learn about:

  • Pricing and payment options
  • Start dates
  • Subjects
  • Study method
  • How to get help and contact information
  • Everything you need to know before enrolling!

Receive a consultation from a course expert

See student testimonials below

"I found the website easy to use and the contact I received after my enquiry was good. Not too pushy but there if I needed them." - Dimity G.
"All details and info was there and my query was answered quickly." - Soula M.
"Gave me everything I needed and someone called me, pretty much straight away." - Marlon T.

Want to know more about this course?

Get your free course guide now! Complete this easy form and you'll receive a course guide and consultation from Upskilled Pty Ltd

By submitting this enquiry I accept the "Privacy Policy" and "Terms of Use"

You are currently visiting our Australian website Training.com.au

Would you like to visit our New Zealand website instead?

Visit Training.co.nz

Who is this course for?

I'm studying for personal growth or development
I'm looking for courses for on-the-job training or on behalf of an organisation