Home > Courses > Business > Certificate IV in Business > Certificate IV in Leadership and Management
BSB40520

Certificate IV in Leadership and Management

Study Method Online
Provider Obelisk Training
Recognition Australian Qualifications Framework, Nationally Recognised Training
Start Date Enrol anytime
Obelisk Training

Course overview

The BSB40520 Certificate IV in Leadership and Management is a nationally recognised qualification designed for individuals who want to develop practical leadership, management, and workplace communication skills to confidently lead teams and support organisational success.

This course has been designed to reflect the demands of today's dynamic business environment. Learners will gain practical knowledge in leadership, team management, workplace communication, operational planning, problem-solving, and customer service while developing the confidence to lead people, coordinate business activities, and contribute to organisational performance.

Whether you are preparing to step into your first leadership role, advancing your career, managing a small team, or strengthening your management capabilities, this qualification provides a practical pathway into leadership and management roles across a wide range of industries.

What This Course Covers

Delivered through carefully selected units, this course combines leadership principles with practical business management skills. Learners will learn how to lead and support teams, build effective workplace relationships, communicate with confidence, coordinate business operations and resources, solve workplace challenges, implement customer service strategies, and contribute to achieving organisational goals in professional workplace environments.

Who's It For?

The BSB40520 Certificate IV in Leadership and Management is designed for individuals who want to develop practical leadership, management, and workplace communication skills that can be applied across a wide range of industries and professional environments.

This course is ideal for:

  • Emerging Leaders: Individuals preparing to step into their first leadership or supervisory role and develop the confidence to lead teams effectively.

  • Current Team Leaders & Supervisors: Professionals who want to strengthen their leadership, communication, and people management skills to improve team performance and workplace outcomes.

  • Career Changers: Individuals looking to transition into leadership, supervisory, or management positions across a variety of industries.

  • Business Owners & Entrepreneurs: Small business owners and entrepreneurs seeking practical leadership and operational management skills to support business growth, manage teams, and improve organisational performance.

  • Working Professionals: Employees looking to enhance their leadership capabilities, workplace communication, problem-solving, and operational planning skills to support career progression and promotion opportunities.

  • Busy Learners: People balancing work, family, and personal commitments who require a flexible online study option with workshops scheduled outside standard business hours.

No matter your background or experience level, this course is designed to help you develop practical leadership and management skills that can be confidently applied in today's workplaces.

Job outcomes

  • Team Leader
  • Supervisor
  • Office Manager
  • Operations Coordinator
  • Business Coordinator
  • Project Administrator
  • Customer Service Team Leader
  • Frontline Manager

Want to see more job outcomes and how your future could change?

What you'll learn

By the time you complete the BSB40520 Certificate IV in Leadership and Management, you will have developed practical, job-ready leadership and management skills that can be applied across a wide range of industries and workplace environments. This course is designed to prepare you to confidently lead teams, communicate effectively, coordinate business operations, and contribute to organisational success.

Here's what you can expect to walk away with:

Leadership & Team Management Skills

  • Lead and support teams to achieve workplace goals and organisational objectives

  • Demonstrate effective leadership behaviours in professional workplace environments

  • Build positive workplace relationships that encourage collaboration and teamwork

  • Motivate, guide, and support team members to improve workplace performance

  • Develop confidence in supervising and coordinating day-to-day workplace activities

Workplace Communication & Relationship Management

  • Communicate confidently with colleagues, managers, clients, and stakeholders

  • Lead workplace discussions and facilitate effective team communication

  • Provide constructive feedback and manage difficult workplace conversations professionally

  • Build productive workplace relationships based on trust, respect, and collaboration

  • Apply communication strategies that support organisational success

Business Operations & Problem Solving

  • Coordinate business operational plans and workplace resources

  • Apply critical thinking to analyse workplace challenges and identify practical solutions

  • Support continuous improvement initiatives within the workplace

  • Contribute to effective planning, organisation, and operational performance

  • Implement customer service strategies that enhance business outcomes

Leadership Decision-Making & Professional Development

  • Analyse workplace situations and make informed business decisions

  • Present and communicate ideas confidently in professional environments

  • Participate in creative thinking and collaborative problem-solving processes

  • Develop organisational and time management skills relevant to leadership roles

  • Strengthen professional judgement and workplace decision-making capabilities

Career & Workplace Readiness

  • Develop practical skills relevant to leadership, supervisory, and management positions

  • Build confidence leading teams and coordinating workplace activities

  • Establish a strong foundation for further study in leadership, management, business, and project management

  • Graduate with a nationally recognised qualification valued by employers across Australia

At Obelisk Training, we focus on delivering practical, industry-relevant learning that prepares students not only to complete a qualification, but to confidently apply their leadership and management skills in real workplace situations.

Recognitions

Australian Qualifications Framework

This course is approved by the Australian Qualifications Framework.

Nationally Recognised Training

This is a nationally approved vocational course that is recognised throughout Australia

Study method

  • Online Online info icon
    Online delivery - online course content with the exception of assessments and work placement
  • Blended Blended info icon
    Blended delivery - both online course content and partial face to face requirements
  • In-class In-class info icon
    In class delivery - predominately face to face course content conducted at a specific location
  • Virtual Virtual info icon
    Virtual Delivery - Live and interactive classroom-style learning conducted completely online

Locations

  • Australian Capital Territory
  • New South Wales
  • Northern Territory
  • Queensland
  • South Australia
  • Tasmania
  • Victoria
  • Western Australia

Duration study load

The BSB40520 Certificate IV in Leadership and Management is designed to be completed over 36 weeks, providing students with a flexible and supportive pathway toward achieving their nationally recognised qualification.

At Obelisk Training, we understand that many students balance work, family, and personal commitments while studying. That's why this course has been designed with flexibility at its core, allowing students to progress at a pace that suits their individual circumstances.

Accelerated completion options may also be available depending on your availability, prior experience, and study goals. Our course advisers can help tailor a study plan that best supports your learning journey.

Workshops That Work Around Your Life

Each unit is supported through live online workshops designed to strengthen leadership capability, enhance workplace communication, and develop practical management skills. Workshops are scheduled during weekends and after business hours, allowing students to continue working and managing personal commitments while completing their qualification.

Weekly Study Load

Students should expect to dedicate approximately 10 to 15 hours per week to workshops, online learning activities, self-study, and assessment tasks. This flexible study approach helps students progressively develop the knowledge and practical skills required to lead teams, coordinate workplace operations, and contribute effectively in leadership and management roles.

Delivery

At Obelisk Training, we believe learning should work around your life. That's why this course is delivered 100% online, giving you the flexibility to study at your own pace from anywhere in Australia. Our learning platform is intuitive and easy to navigate, supported by a team of dedicated course advisers who are with you every step of the way—from enrolment through to graduation.

As a registered RTO, every qualification we issue is nationally recognised, providing you with a credential that is valued by employers across Australia. Whether you're looking to step into a leadership role, enhance your management capabilities, or advance your career, this qualification equips you with practical skills that can be applied across a wide range of industries.

Entry requirements

At Obelisk Training, we believe in opening doors, not closing them. This course is designed to be accessible to a wide range of learners, and there are no formal academic prerequisites required to enrol. What matters most is your commitment to learning and your readiness to engage with the program.

Minimum Requirements

To be eligible for this course, you will need to:

  • Be 18 years of age or older at the time of enrolment

  • Have a reasonable command of spoken and written English

  • Have access to a reliable internet connection and a suitable digital device to complete online study

  • Demonstrate the language, literacy, numeracy and digital (LLND) skills necessary to successfully engage with course content

Language, Literacy, Numeracy & Digital (LLND) Assessment

As part of your enrolment process, all prospective students are required to complete an LLND assessment. This is not an exam, it is simply a tool that helps us understand your current skill level so we can ensure you are set up for success from day one.

You must successfully pass this assessment before commencing the course. If your results indicate that some foundational skills need strengthening, our team will work with you to identify the right support or alternative pathways before you begin.

We want every student who starts this course to finish it, and the LLND assessment is one of the ways we make sure that happens.

Not Sure If You Qualify?

Don't let uncertainty hold you back. Reach out to one of our friendly course advisers who will walk you through the entry requirements, help you prepare for your LLND assessment, and make sure this is the right course for you before you commit to anything.

Find out more about the entry requirements for this course

Course features

Why Choose Obelisk Training?

There are plenty of training providers out there. Here's why students across Australia choose Obelisk Training to take the next step in their leadership and management careers.

Nationally Recognised Qualification

The BSB40520 Certificate IV in Leadership and Management is a nationally recognised qualification delivered by Obelisk Training and recognised throughout Australia under the Australian Qualifications Framework (AQF).

100% Online & Flexible

Study anytime, anywhere in Australia through our easy-to-use online learning platform, allowing you to balance your studies with work and personal commitments.

Flexible Workshop Scheduling

Live online workshops are scheduled during evenings and weekends to support students balancing work, family, and study commitments.

Flexible Payment Plans

Choose from weekly, fortnightly, monthly, or quarterly payment options designed to suit different budgets and lifestyles.

Practical Leadership & Management Skills

Develop practical skills in leadership, workplace communication, team management, operational planning, problem-solving, and customer service that can be applied across a wide range of industries.

Dedicated Student Support

Receive ongoing guidance and support from experienced trainers and student support staff throughout your learning journey.

Career & Further Study Pathways

This qualification provides pathways into higher-level leadership, management, and business qualifications while supporting career progression into supervisory and management roles.

Designed for Modern Australian Learners

Built for emerging leaders, supervisors, career changers, working professionals, and business owners seeking practical, flexible, industry-focused learning.

Recognition of prior learning

Have you already developed valuable skills and knowledge through work experience, previous study, business activities, or life experience? You may not need to start your qualification from the beginning. At Obelisk Training, we offer a Recognition of Prior Learning (RPL) pathway that allows your existing experience to be formally recognised toward your qualification.

What Is RPL?

Recognition of Prior Learning is an assessment process that evaluates the skills and knowledge you have gained outside of formal classroom study. This may include experience from:

  • Previous or current employment in leadership, supervision, administration, business, customer service, operations, or management roles

  • Experience leading teams, coordinating workplace operations, managing staff, supervising projects, or supporting business activities

  • Informal learning such as freelance work, self-employment, business projects, or hands-on workplace experience

  • Previous training, study, or partially completed qualifications

  • Volunteer or community involvement involving leadership, team coordination, project management, workplace communication, or organisational responsibilities

If your experience aligns with the competency requirements of this qualification, you may be eligible to receive credit for one or more units — helping reduce the time and cost required to complete your course.

How Does the RPL Process Work at Obelisk?

We’ve designed our RPL process to be practical, supportive, and easy to understand. Here’s how it works:

  1. Initial Conversation — Speak with one of our friendly course advisers who will discuss your background, employment history, and existing skills to determine whether RPL may be suitable for you

  2. Evidence Gathering — You’ll receive guidance on collecting evidence that demonstrates your competency against the relevant units. This may include work samples, resumes, references, performance reviews, workplace reports, project documentation, certificates, leadership examples, or other evidence demonstrating your skills and experience.

  3. Assessment — Our qualified assessors will review your evidence and determine whether you meet the requirements for credit in specific units

  4. Enrolment & Completion Plan — Once your RPL assessment is finalised, you’ll enrol into any remaining units needed to complete your full qualification

Why Consider RPL?

  • Save Time — Avoid repeating skills and knowledge you already possess and complete your qualification faster

  • Save Money — Reduce the overall cost of study by gaining credit for existing competencies

  • Gain Formal Recognition — Turn your real-world experience into a nationally recognised qualification outcome

  • Focus on New Skills — Spend your time building the knowledge and capabilities that will add the most value to your career progression

Is RPL Right for You?

RPL is not about shortcuts — it is about recognising the practical skills, knowledge, and experience you have already developed throughout your personal and professional journey.

If you've worked in leadership, supervision, administration, business operations, customer service, project coordination, office management, or team leadership, you may already have competencies that align with parts of this qualification.

Not sure whether your experience qualifies? That’s completely okay. Our team will guide you through the process honestly and transparently to determine whether RPL is the right pathway for you.

At Obelisk Training, we value the experience you bring — and we’ll make sure it counts.

Subjects

Core Units
BSBLDR411Demonstrate leadership in the workplace

Effective leadership begins with leading by example. In this unit, you’ll develop the practical skills to demonstrate professional leadership behaviours, motivate others, build trust within teams, and contribute positively to workplace culture while supporting organisational goals.

Core Units
BSBLDR412Communicate effectively as a workplace leader

Strong communication is essential for successful leadership. This unit focuses on developing the skills to communicate clearly, provide constructive feedback, manage workplace discussions, and build positive professional relationships with colleagues and stakeholders.

Core Units
BSBLDR413Lead effective workplace relationships

Successful leaders build strong workplace relationships. In this unit, you’ll learn strategies to foster collaboration, encourage teamwork, resolve workplace issues, and maintain productive professional relationships that contribute to organisational success.

Core Units
BSBOPS402Coordinate business operational plans

Business success relies on effective planning and coordination. This unit develops your ability to implement operational plans, monitor business activities, allocate resources, and support organisational objectives while maintaining efficient workplace operations.

Core Units
BSBXCM401Apply communication strategies in the workplace

Clear and professional communication strengthens workplace performance. This unit teaches you how to apply effective communication strategies, engage with diverse stakeholders, present information professionally, and support positive workplace interactions.

Elective Units
BSBCMM412Lead difficult conversations

Difficult conversations are an important part of effective leadership. This unit develops the skills to confidently manage sensitive workplace discussions, resolve conflict professionally, provide constructive feedback, and maintain positive working relationships while supporting individual and organisational success.

Elective Units
BSBLDR412Communicate effectively as a workplace leader

Effective leaders communicate with confidence, clarity, and purpose. This unit develops your ability to communicate professionally with individuals and teams, provide meaningful feedback, facilitate workplace discussions, and build positive relationships that support organisational goals.

Elective Units
BSBCRT411Apply critical thinking to work practices

Critical thinking is essential for effective decision-making in today’s workplace. This unit develops your ability to analyse information, evaluate options, solve workplace challenges, and implement practical solutions that improve organisational performance.

Elective Units
BSBCRT413Collaborate in creative processes

Innovation is strengthened through collaboration. This unit focuses on contributing to creative processes, generating new ideas, working effectively with others, and supporting innovative solutions that improve workplace performance and business outcomes.

Elective Units
BSBCRT412Articulate, present and debate ideas

Strong communication and persuasive presentation skills are valuable in every workplace. This unit develops your ability to present ideas confidently, participate in professional discussions, support proposals with evidence, and communicate effectively with a range of audiences.

Elective Units
BSBOPS401Coordinate business resources

Effective resource management supports successful business operations. In this unit, you’ll develop practical skills to coordinate workplace resources, monitor resource usage, support operational requirements, and contribute to efficient organisational performance.

Elective Units
BSBOPS404Implement customer service strategies

Delivering excellent customer service contributes to long-term organisational success. This unit develops your ability to implement customer service strategies, monitor service standards, respond to customer needs, and support continuous improvement within the workplace.

Want more information about the subjects for this course?

Payment options

Flexible Payment Plans

At Obelisk Training, we believe that financial circumstances should never stand in the way of a great education. Investing in your future is one of the most important decisions you'll make — and we're committed to making it as accessible as possible.

That's why we offer flexible payment plans tailored to suit your budget and lifestyle. Choose the option that works best for you:

  • Weekly — Small, manageable payments that fit seamlessly into your routine

  • Fortnightly — Aligned with how many Australians get paid, making budgeting simple

  • Monthly — A straightforward single payment each month with no surprises

  • Quarterly — Larger intervals for those who prefer to plan further ahead

However you choose to pay, you'll have full access to your course, workshops, and support from day one. No waiting. No barriers. Just learning.

Speak to one of our friendly course advisers today to find the payment plan that's right for you.

Find out more about the payment options for this course

About Obelisk Training

Obelisk Training is a Sydney-based Registered Training Organisation (RTO) delivering fully online courses in IT, Marketing, and Leadership. We believe great training should fit around your life, not the other way around. Our programs are built for real people chasing real results, with industry-aligned content and a learning experience that actually keeps up with the modern world.

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