Home > Courses > Business > Certificate IV in Business > Certificate IV in Business (Administration)
BSB40120

Certificate IV in Business (Administration)

Study Method Online, Virtual
Provider Upskilled Pty Ltd
Start Date Enrol anytime
Upskilled Pty Ltd
  • Flexible Payment Plans Available
  • Government Funding is NOT available for this course
  • Only Australian Citizens and Residents can apply for this course. We are not CRICOS registered and CANNOT accept International Student Visa Holders (Subclass 500)

Course overview

The BSB40120 Certificate IV in Business (Administration) is ideal for individuals seeking to enhance their business administration skills and advance their career. This certificate-level qualification equips you with specialist skills for mid-level roles, preparing you for more complex administrative and operational tasks. Whether you’re currently an Office Administrator or Administrative Assistant, this course will equip you with the expertise needed to advance in the business administration sector.

Job outcomes

  • Office Administrator

  • Administrative Assistant

  • Office Manager

  • Office Assistant

Want to see more job outcomes and how your future could change?

What you'll learn

This qualification comprises units that can help you explore more career opportunities in business administration within a mid-level capacity. You’ll also have the opportunity to develop a broad range of business skills, which can help you pursue a promotion or a career change. In this course, you’ll learn to:

  • Implement and monitor policies, procedures and programs

  • Organise business meetings

  • Support human resources functions

  • Coordinate business resources

Other personal skills you may learn along the way include:

  • Problem-solving skills

  • Team collaboration

  • Critical thinking skills

  • Leadership

Study method

  • Online Online info icon
    Online delivery - online course content with the exception of assessments and work placement
  • Virtual Virtual info icon
    Virtual Delivery - Live and interactive classroom-style learning conducted completely online
  • Blended Blended info icon
    Blended delivery - both online course content and partial face to face requirements
  • In-class In-class info icon
    In class delivery - predominately face to face course content conducted at a specific location

Duration study load

  • 12-18 months

Delivery

  • 100% online

Entry requirements

  • Upskilled always want to ensure that our students are enrolled in the right course for them. Please speak to one of our Education Consultants to get more details.

Find out more about the entry requirements for this course

Course features

By choosing Upskilled, you will gain access to supplementary resources that can help with your studies. These inclusions aim to enhance your online learning experience, making it interactive and engaging. These include:

  • Access to Upskilled’s customised learning platform, MyUpskilled

  • Student Support Team

  • Specialist trainers

  • Online tutorials

Video content access to:

LinkedIn Learning

Show Off Your Achievements with Upskilled Digital Credentials!

Enrol and receive Free Membership with AIOP

We are excited to announce that students enrolled in this course are eligible for a 12-month Australian Institute of Office Professionals (AIOP) membership. Members of the AIOP will have access to:

  • Opportunity for mentor/mentee pathways

  • Skills development through the opportunity to participate in committees

  • Developing networks to advance career opportunities

  • Access to education and pathways to further career prospects

To learn more about membership benefits, please speak with an Upskilled education consultant.

Recognition of prior learning

  • You may be eligible for Recognition of Prior Learning (RPL) or Credit Transfer (CT) provided that you have supporting evidence of any prior education and work experience. This can either reduce your study load or shorten the duration of your course. Prior to enrolment, please speak with your Education Consultant for further details
  • Following enrolment, you can request further information from Student Support. A trainer will then be assigned to assess your eligibility for RPL and/or CT

Assessment

  • This course will have you undertake summative and formative assessments, write reports and/or create a portfolio, and participate in role-playing scenarios
  • You’ll also be working on a variety of projects that require your own research as well as answering various written/oral questions that apply the theory you learn into practice

Testimonials

  • I just wanted to take a moment to sincerely thank you for your incredible support and guidance throughout my completion of the BSB40120 Certificate IV in Business. Coming from an RTO and GTO background myself, specialising in education for veterans and emergency services, I truly commend the effort it takes to deliver quality training. I want to acknowledge not just your work, but the contribution of everyone behind the scenes—trainers, compliance teams, marketing, finance, administration, and others who make programs like this possible. Please feel free to pass on my thanks to the relevant colleagues involved in making this such a positive experience. While I initially struggled to get into a study routine, you and the team helped me find a strategy that worked—allowing me to complete the course well ahead of my expected end date of 20 August 2025. Your support made all the difference. As we all know, ASQA compliance can add challenges, but your team has delivered a seamless and motivating learning experience. I’ve even been able to support one of our marketing trainees—who is also studying through UpSkilled—thanks to the confidence and knowledge I’ve gained through this course and your encouragement. To support transparency and collaboration, I’ve attached my full set of study notes to this email. If anything appears to be missing, or if you'd like to use any of the materials I've uploaded to the drive, you are more than welcome to do so. This certificate means a great deal to me—especially as someone who didn’t have the chance to complete high school. This experience has opened new pathways for me, including the possibility of university study, which I never thought I’d qualify for. Lastly, could you please confirm whether graduates receive a physical certificate in addition to the digital version? As the first trainee from our company to fully complete a course, I would love to hang my certificate in our front office to mark the achievement. Thank you once again for everything.
    Lacey C
    Certificate IV in Business (Administration)

Subjects

Units
BSBTWK401Build and maintain business relationships
BSBOPS401Coordinate business resources
BSBXCM401Apply communication strategies in the workplace
BSBTEC401Design and produce complex text documents
BSBTEC404Use digital technologies to collaborate in a work environment
BSBOPS405Organise business meetings
BSBWRT411Write complex documents
BSBHRM417Support human resource functions and processes
BSBPEF403Lead personal development
BSBPEF402Develop personal work priorities
BSBCRT411Apply critical thinking to work practices
BSBWHS411Implement and monitor WHS policies, procedures and programs

Want more information about the subjects for this course?

Payment options

Spread the cost – Payment Plans

Get started for as little as $67 per week* (paid fortnightly or monthly).

Call us to find out more. Terms & Conditions Apply.

Find out more about the payment options for this course

About Upskilled Pty Ltd

Upskilled is a leading Australian Registered Training Organisation (RTO 40374) dedicated to helping individuals and businesses achieve their career and learning goals. Specialising in nationally recognised qualifications and short courses, Upskilled delivers flexible, online training designed to equip learners with practical, workplace-ready skills.

Through its innovative learning platform, MyUpskilled, and support from industry-experienced trainers, students benefit from engaging, career-focused education that aligns with the Australian Qualifications Framework (AQF). With strong partnerships across technology, business, and community sectors—including Microsoft, LinkedIn Learning and more—Upskilled ensures its courses remain industry-relevant and future-focused.

Committed to accessibility, Upskilled offers competitive fees and payment plan options, making education more attainable for a wide range of learners. Recognised with awards for excellence in online learning, Upskilled continues to empower people to upskill, reskill, and stay ahead in a rapidly changing workforce.

Upskilled Pty Ltd is a Registered Training Organisation (RTO 40374)

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