Study Method Online
Provider SAL Consulting
Recognition ASQA, Australian Qualifications Framework, Nationally Recognised Training
Start Date Enrol anytime
  • This is a fee-for-service course, government funding is not available. Payment plans are available.

  • Only Australian Citizens and Residents can apply for this course. Limited visa holders can be accepted pending a VEVO check. We are not CRICOS registered and cannot accept Subclass 500 visa holders.

Course overview

This course focuses on providing learners with the opportunity to strengthen their knowledge and skills as part of their work in supporting and empowering people with disabilities. The course promotes practice through a person-centred approach.

Topics include:

  • Person centred behaviour
  • Advocating for people
  • Working with complex needs
  • Health and safety requirements
  • Mental health
  • Leadership in the workplace

The program is available to individual learners or to agencies wishing to upskill their workforce by providing opportunities to gain a qualification.

Who's It For?

The program is available to individual learners working in disability support, as well as to agencies wishing to upskill their workforce. Learners should be working in an appropriate disability support service or have access to one in order to complete required workplace tasks.

Job outcomes

  • Disability Support Worker
  • Senior Disability Support Worker
  • Disability Team Leader / Senior Support Worker
  • Community Support Worker
  • Lifestyle Support Worker
  • Residential Support Worker
  • Supported Independent Living (SIL) Support Worker
  • Day Program / Community Participation Worker
  • Employment Support Worker
  • Disability Support Coordinator
  • Disability Outreach Worker

Want to see more job outcomes and how your future could change?

What you'll learn

Learners will build skills and knowledge across the following areas:

  • Complex behaviour support
  • Person-centred practice
  • Social inclusion
  • Advocacy for people with disabilities
  • Working with complex needs
  • Health and safety requirements
  • Mental health
  • Leadership in the workplace

Foundation skills developed include:

  • Language and literacy (reading)
  • Numeracy
  • Employment skills
  • Written communication – completing incident reports and similar documents
  • Oral communication – presenting information to small groups
  • Enterprise and initiative – working with others and contributing to goals
  • Teamwork
  • Planning and organising

Recognitions

ASQA

Australian Skills Quality Authority

Australian Qualifications Framework

This course is approved by the Australian Qualifications Framework.

Nationally Recognised Training

This is a nationally approved vocational course that is recognised throughout Australia

Study method

  • Online Online info icon
    Online delivery - online course content with the exception of assessments and work placement
  • Blended Blended info icon
    Blended delivery - both online course content and partial face to face requirements
  • In-class In-class info icon
    In class delivery - predominately face to face course content conducted at a specific location
  • Virtual Virtual info icon
    Virtual Delivery - Live and interactive classroom-style learning conducted completely online

Duration study load

The course runs for approximately 12–18 months. It is a self-paced program, so learners may take a shorter or longer time to complete all required work.

Learners work sequentially through the modules and will not have access to upcoming modules until they have completed all current work and received a competent outcome.

Delivery

The program is delivered through an online platform, Canvas (Instructure). All learning and assessment work is accessed and submitted through this portal. If learners are unable to work online or have connectivity problems, the admin team will provide alternatives.

Learners will have regular contact with their assessor throughout the course. Tutorial sessions will be arranged at least once a month, depending on progress and support requirements.

Entry requirements

To enrol in the Certificate IV in Disability Support, learners must have completed the CHC33021 Certificate III in Individual Support. Learners can enrol in both qualifications at SAL Consulting and complete a recognition pathway for the Cert III before commencing the Cert IV units.

There is no formal requirement for learners to complete work placement in this qualification. However, learners should be working in an appropriate disability support service or have access to one in order to complete required workplace tasks. SAL Consulting does not provide work placement for learners.

Potential learners will also complete a simple Language, Literacy and Numeracy (LLN) task to identify if any support strategies are required.

Find out more about the entry requirements for this course

Course features

SAL Consulting's program incorporates Neurodevelopment, Attachment and Trauma Informed (NATI) principles, offering a unique approach to disability support work. These principles are embedded across all subjects to enhance the core content and enable learners to work with clients, family members and carers.

  • SAL Consulting is the only Registered Training Organisation in Australia that integrates the NATI approach across all of its services, including clinical work, therapy, organisational development and training.
  • Accredited provider of the Neurosequential Model of Therapeutics (NMT) as developed by Dr Bruce Perry at the Neurosequential Model Network in the USA.
  • Learners will study complex behaviour support, person-centred practice, and social inclusion.
  • Course bridges the gap between theory and practice for a hands-on, high-quality learning experience relevant to work practice.
  • Industry engagement strategies include communication with employers, industry forums and peak bodies, as well as an internal Practice Governance Group.

Work placement

There is no formal requirement for learners to complete work placement in this qualification. However, learners should be working in an appropriate disability support service or have access to one in order to complete required workplace tasks.

SAL Consulting does not provide work placement for learners.

Recognition of prior learning

Learners may gain Recognition of Prior Learning (RPL) by having their knowledge and skills mapped against the individual units of competency in the Cert IV, potentially reducing time and study load. SAL Consulting can assist in identifying existing competencies and providing evidence to validate existing knowledge and skills.

Commencing an RPL process requires completing a formal assessment process, providing evidence of current skills and knowledge, and participating in at least one assessment interview. Completion of the RPL process does not guarantee success.

Learners may also be eligible for credit transfer if they have previously completed a subject identical to one in this program, potentially exempting them from assessment for the whole unit or module.

The prerequisite Cert III in Individual Support program has been created using an RPL pathway, relying solely on the learner's existing knowledge and skills.

A separate payment plan may be arranged for Credit Transfer arrangements.

Professional Recognition

NRT (Nationally Recognised Training) — This qualification is delivered by SAL Consulting, RTO code 91494. Full details of the qualification can be accessed at training.gov.au.

SAL Consulting is accredited by the Neurosequential Model Network to deliver the Neurosequential Model of Therapeutics and is a member of the Neuroleadership Institute.

Assessment

Each module has comprehensive learning material, reflective questions to test knowledge, and formal assessment tasks. Assessment tasks are marked as either Satisfactory or Unsatisfactory. Overall competency in each unit is determined as either Competent or Not Yet Competent.

If marked as Unsatisfactory or Not Yet Competent, learners are given more time to resubmit their work. The assessor will work with the learner to strengthen understanding and may provide an alternative pathway for resubmission.

Assessment questions are based on case studies, scenarios, and the learner's own workplace experience. Learners are required to demonstrate their experience through practical activities and provide supplementary evidence from a third party such as a workplace supervisor.

All learners must demonstrate skills in a workplace or simulated environment, and may be required to use specific resources and equipment such as:

  • Policies and procedures
  • Individualised behaviour support plans
  • Risk assessment tools
  • Transport services
  • Individual aids and equipment

Learners must ultimately be deemed Competent in all units of competency in order to receive the qualification. To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of individual units of competency.

Materials

To successfully participate in and complete this course online, learners will need access to:

  • A computer or laptop with a reliable internet connection.

  • A current web browser, such as Google Chrome, Microsoft Edge or Safari.

  • A personal email address that is checked regularly.

  • Microsoft Word or compatible software for completing and submitting assessment documents.

  • A PDF reader for accessing learning and assessment resources.

  • A webcam, microphone and speakers/headphones for participating in online tutorials, meetings or assessment activities where required.

  • Access to the organisation’s Learning Management System (LMS)

  • A suitable quiet study space for completing online learning and assessments.

  • Basic digital literacy skills, including navigating websites, uploading and downloading files, using email and participating in video conferencing.

  • A notebook and pen or preferred method for taking notes.

  • As this is a vocational qualification, learners will also need access to an appropriate disability support workplace or practical environment to complete any required workplace-based activities, observations and evidence.

  • Learners should allow regular time each week to complete online learning activities, attend scheduled sessions where applicable, and work progressively through assessment tasks.

Testimonials

  • "The Certificate IV in Disability Support gave me a much deeper understanding of person-centred practice and how to support people with more complex needs. I was able to apply what I was learning directly in my workplace, and it has given me more confidence to take on greater responsibility in my role.”
    Certificate IV in Disability Support Graduate
    Certificate IV in Disability Support
  • “I thought I already knew disability support pretty well when I started the course, but it challenged me to look at things differently. It has genuinely changed the way I work.”
    Certificate IV in Disability Support Graduate
    Certificate IV in Disability Support

Additional information

SAL Consulting has a Student Wellbeing Policy providing details on learner support. Learner support services available include:

  • Resources in alternative forms
  • Language, literacy and numeracy support
  • Assistive technology
  • Additional tutorials, including online tutorial support
  • One on one time with trainers and assessors
  • IT support

The RTO complies with the Disability Standards for Education 2005 and the Disability Discrimination Act 1992. Reasonable adjustments can be made to learning and assessment material where necessary to enable participation.

All learners will have the opportunity to provide feedback at the end of each module and at the end of the complete qualification. Feedback forms are embedded in the online learning programs.

Further information is available in the current Learner Handbook, covering topics such as enrolment, RPL, fees and refunds, assessment policies, appeals, complaints, welfare and support services, credit transfers, payments and receipts, course cancellations/postponements, and learner code of conduct.

Subjects

The program consists of six clusters (modules) covering topics including person-centred behaviour supports, advocacy, skills development, complex needs, health and safety, mental health issues and leadership. Learners need to successfully complete 10 units to achieve competency in the full qualification — 7 core units and 3 electives.

This qualification reflects the role of workers in a disability support setting who work under limited supervision or within a team, are responsible for planning and prioritising their own work program, and may supervise other workers.

Core Units
CHCCCS044Follow established person-centred behaviour supports

Develop the skills and knowledge to provide person-centred behaviour support that promotes an individual’s rights, dignity, choice and quality of life. This unit explores how to recognise factors that may influence behaviour, follow established behaviour support strategies, respond appropriately to behaviours of concern, and monitor and report changes. Learners build practical skills for providing consistent, respectful support while working within organisational procedures and established behaviour support plans.

CHCDIS016Develop and promote positive person centred behaviour supports

Develop the skills and knowledge to support positive, person-centred approaches to behaviour support. This unit explores how individual needs, environments and life experiences can influence behaviour, and how proactive strategies can promote wellbeing, participation and quality of life. Learners build practical skills in identifying support needs, contributing to positive behaviour support strategies, working collaboratively with others, and promoting the person’s rights, choice and dignity.

CHCADV001Facilitate the interests and rights of clients

Develop the skills and knowledge to support and advocate for the rights, interests and choices of individuals. This unit explores how to identify a person’s needs and preferences, provide information about their rights and options, support self-advocacy and assist people to access appropriate services and resources. Learners build practical skills in promoting choice, control, inclusion and supported decision-making while working within legal, ethical and organisational requirements.

CHCDIS017Facilitate community participation and social inclusion

Develop the skills and knowledge to support people with disability to participate meaningfully in their community and build social connections. This unit explores person-centred approaches to identifying individual interests, goals and opportunities for participation. Learners develop practical skills to address barriers, strengthen community connections and promote choice, independence, inclusion and active participation.

CHCDIS018Facilitate ongoing skills development using a person-centred approach

Develop the skills and knowledge to support people with disability to build and maintain skills that enhance independence and quality of life. This unit explores person-centred approaches to identifying individual goals, strengths and learning needs. Learners develop practical skills to provide opportunities for skill development, encourage participation and independence, monitor progress and adapt support strategies in partnership with the person.

CHCDIS019Provide person-centred services to people with disability with complex needs

Develop the skills and knowledge to provide person-centred support to people with disability who have complex needs. This unit explores how multiple and changing support needs can influence a person’s daily life, wellbeing and participation. Learners develop practical skills to identify and respond to individual needs, coordinate supports, work collaboratively with others, manage risks and promote choice, control, dignity and quality of life.

HLTWHS003Maintain work health and safety

Develop the skills and knowledge to contribute to maintaining a safe and healthy workplace. This unit explores workplace health and safety responsibilities, identifying and responding to hazards and risks, implementing safe work practices, and supporting consultation and continuous improvement. Learners build practical skills to promote the safety and wellbeing of themselves, colleagues and the people they support.

CHCLEG003Manage legal and ethical compliance

Develop the skills and knowledge to identify, manage and monitor legal and ethical responsibilities within community and disability services. This unit explores relevant legislation, duty of care, privacy and confidentiality, professional boundaries and organisational responsibilities. Learners build practical skills to recognise compliance issues, support ethical practice, manage risks and contribute to services that protect the rights, safety and wellbeing of the people they support.

CHCMHS001Work with people with mental health issues

Develop the skills and knowledge to provide respectful, person-centred support to people experiencing mental health issues. This unit explores how mental health can affect a person’s wellbeing, relationships and participation in everyday life. Learners build practical skills in recognising individual needs, communicating effectively, promoting strengths and recovery, responding to changes in wellbeing, and supporting choice, dignity, inclusion and self-determination.

BSBLDR411Demonstrate leadership in the workplace

Develop the skills and knowledge to demonstrate effective leadership and support positive workplace practices. This unit explores how to model professional behaviour, communicate organisational values and expectations, build effective working relationships and support team performance. Learners develop practical leadership skills to motivate others, encourage collaboration, address workplace challenges and contribute to a positive and productive team culture.

Want more information about the subjects for this course?

Payment options

We have broken up the course fee across the modules. Fees will be invoiced at the start of each module. Regular monthly or fortnightly payments can also be scheduled to assist with breaking up payments.

Individual payment arrangements (monthly or fortnightly) are available — speak to the Training Admin Officer for details.

The RTO is legally not permitted to collect more than $1,500 from learners at any one time. All outstanding payments must be paid in full before the qualification is issued.

The course Payment Framework for the Cert IV involves an enrolment fee, followed by regular monthly invoices over 12 months. Learners unable to make these payment options may apply for an individual payment plan negotiated separately.

Fees can be paid by bank transfer or credit card. Setting up a formal direct deposit arrangement with your bank is recommended for regular payments. All invoices are due within 14 days of the date of issue.

If a learner withdraws from the course before completion, no paid course fees will be refunded. Written notice of withdrawal must be provided and will be processed within 14 days. Any further payments after the withdrawal date will not be invoiced, but outstanding invoices at the time of withdrawal remain payable. No qualifications, skill sets or units of competency will be issued until all invoices are paid in full.

Find out more about the payment options for this course

About SAL Consulting

SAL Consulting is a health and human services provider with over 20 years experience in providing education, disability, therapy and child and family services. We have offices in Sydney, Mebourne, Perth and Darwin and provide services across Australia.

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