Study Method Online
Provider Institute of Allied Health
Recognition Nationally Recognised Training
Start Date Enrol anytime

Course overview

The HLT47321 Certificate IV in Health Administration reflects the role of individuals who work in operational or team-leading roles in health administration. These workers follow known routines and procedures, taking responsibility for their own work.

Students who successfully complete this allied health qualification can expect to be involved in the delivery of administrative work in the health industry. They achieve this by combining communication, customer service and technical skills, and using discretion and judgment to adapt and transfer their skills to different situations.

This course is not available to international students.

Who's It For?

This course is designed for people who already do administrative work in a healthcare setting and want to apply for operational or supervisory roles. It is also suitable for:

  • Certificate III in Health Administration graduates ready for more responsibility
  • Career changers who bring office administration experience from another industry

Job outcomes

  • Health Administration Worker
  • Medical Receptionist
  • Hospital Administration Officer
  • Allied Health Administrator

Want to see more job outcomes and how your future could change?

What you'll learn

  • Develop the necessary skills and confidence to communicate with a range of healthcare staff
  • Manage resources and develop the skills to order stock efficiently
  • Learn how to effectively use administrative systems and relevant workplace technology
  • Manage customer feedback and complaints
  • Interpret clinical documentation using medical terminology
  • Implement and monitor a billing and accounting system in a health practice
  • Manage business risk in a healthcare organisation
  • Apply confidentiality, privacy and security principles in a medical environment
  • Monitor infection prevention and control standards in your workplace
  • Coordinate client care and follow up with clients directly
  • Promote Aboriginal and Torres Strait Islander cultural safety
  • Reflect on and improve your own professional practice

Recognitions

Nationally Recognised Training

This is a nationally approved vocational course that is recognised throughout Australia

Study method

  • Online Online info icon
    Online delivery - online course content with the exception of assessments and work placement
  • Blended Blended info icon
    Blended delivery - both online course content and partial face to face requirements
  • In-class In-class info icon
    In class delivery - predominately face to face course content conducted at a specific location
  • Virtual Virtual info icon
    Virtual Delivery - Live and interactive classroom-style learning conducted completely online

Duration study load

This course can be studied on a full-time, part-time or self-paced basis. Indicatively, full-time study will take approximately 12 months. Students have a maximum of five (5) years from the date of enrolment to complete the course.

Delivery

This health administration course is delivered fully online. Students can study from anywhere at their own pace.

Entry requirements

  • Completion of at least Year 12 (or equivalent), OR a recognised Certificate III qualification; and
  • Be at least 17 years of age.
  • If you are 21 years or older, you may apply for entry based on completion of at least 2 years of employment where literacy and numeracy was required to undertake the work.

Find out more about the entry requirements for this course

Professional Recognition

This is a Nationally Recognised Training (NRT) qualification delivered by the Institute of Allied Health, a trading name for the Australian Institute of Professional Counsellors Pty Ltd. Qualifications are awarded by AIPC (RTO Provider Number 0670).

Assessment

Online assessment is completed for each topic and 4 practicals are completed as part of this course.

Units marked with a # require the practical demonstration of skills and knowledge in a simulated work environment. A variety of options are available to complete practical assessments including:

  • Small group workshops (online)
  • Private one-on-one assessments (in person or online)
  • Submitting a video recording

Progress through the course is achieved by completing each unit's assessment book and 4 progressive practicals. Workshops are 4 hours in duration.

Additional information

IAH Promises:

  • Guarantee of Education Excellence: IAH has specialised in flexible education for over 30 years, with refined curriculum and support services.
  • #1 Graduate Outcome Program: Alumni communities assist graduates to achieve their desired outcome. Free mentoring is included.
  • 21-Day Money Back Guarantee: If for any reason you choose to withdraw within 21 days of enrolment, a no-questions-asked 100% refund is provided.

The information included in the Course Outline is indicative of the final curriculum but may not necessarily contain all units necessary for completion of the course. Industry regularly reviews this qualification and the Institute is required to incorporate any changes specified during this review process.

Subjects

Core Units
CHCMHS001Work with people with mental health issues
CHCDIV002Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCDIV001Work with diverse people
CHCLEG001Work legally and ethically
CHCCOM005Communicate and work in health or community services
CHCCCS020Respond effectively to behaviours of concern
HLTINF007Implement and monitor infection prevention and control standards, policies and procedures
HLTWHS003Maintain work health and safety
BSBMED302Prepare and process medical accounts
HLTADM011Manage health billing and accounting system
BSBOPS504Manage business risk
HLTCCD003Use medical terminology in health care
BSBMED305Apply the principles of confidentiality, privacy and security within the medical environment
HLTADM010Facilitate a coordinated approach to client care
CHCPRP003Reflect on and improve own professional practice

Want more information about the subjects for this course?

Payment options

Discounted upfront payment: Save 20% on the standard course fee by paying upfront.

Find out more about the payment options for this course

About Institute of Allied Health

The Institute of Allied Health is a national education provider specialising in health courses that lead to working in support and administrative roles in health-related services.

The Institute of Allied Health is part of the Australian Institute of Professional Counsellors (AIPC), a longstanding provider of flexible counsellor education. Subsequently, the Institute has plenty of experience on which to draw to ensure you experience a high-quality, fully supported online learning experience.

It’s what our team have done for over 30 years, and we have enthusiastically extended this expertise into allied health training. Institute courses are offered through a network of Student Support Centres throughout Australia.

The Institute of Allied Health is a Registered Training Organisation (RTO #0670).

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