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CHC52021

Diploma of Community Services

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Study Method Online
Provider Open Colleges
Start Date Enrol anytime
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Open Colleges
  • This is NOT a FREE TAFE course, government funding is NOT available. Payment plan options are available.
  • Only Australian Citizens and Residents can apply for this course. Limited visa holders can be accepted pending a VEVO check. This provider is not CRICOS registered and cannot accept Subclass 500 visa holders
  • Guaranteed work placement included

Course overview

Our nationally accredited CHC52021 Diploma of Community Services is perfect for those who enjoy helping people and would like to take the next step in their career by pursuing an exciting leadership role. The booming community services industry needs more workers, so get ready to enter a highly rewarding sector with the ability to specialise in a variety of directions today.

Who's It For?

Learners may choose to enrol in the CHC52021 Diploma of Community Services as an entry point to youth work or to be able to apply for positions at a supervisor or manager level. Alternatively, they may undertake the qualification as a pathway to the CHC51015 Diploma of Counselling.

This qualification reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups, and communities.

At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management.

Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination.

If you are an existing worker or have experience in the related industry, please inform our enrolment consultants during your enrolment conversation. You may be eligible to enrol as an existing worker and complete your studies faster. Please note – limitations do apply.

Job outcomes

  • Case Coordinator
  • Case Worker Or Case Manager
  • Community Services Worker
  • Case Management Supervisor
  • Team Leader
  • Program Coordinator
  • Manager Community Services

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What you'll learn

During this course, you’ll learn how to:

  • Develop workplace communication strategies
  • Work with diverse people
  • Promote Aboriginal and/or Torres Strait Islander cultural safety
  • Manage legal and ethical compliance
  • Maintain work health and safety
  • Analyse impacts of sociological factors on people in community work and services Establish and confirm the counselling relationship
  • Facilitate the counselling relationship and process
  • Assess co-existing needs
  • Work with people with mental health issues
  • Develop and implement service programs
  • Confirm developmental status
  • Provide case management supervision
  • Facilitate and review case management
  • Recognise and respond to crisis situations
  • Recognise and respond appropriately to domestic and family violence
  • Identify and respond to children and young people at risk
  • Facilitate workplace debriefing and support processes
  • Provide first aid
  • Reflect on and improve own professional practice

Study method

  • Online Online info icon
    Online delivery - online course content with the exception of assessments and work placement
  • Blended Blended info icon
    Blended delivery - both online course content and partial face to face requirements
  • In-class In-class info icon
    In class delivery - predominately face to face course content conducted at a specific location
  • Virtual Virtual info icon
    Virtual Delivery - Live and interactive classroom-style learning conducted completely online

Duration study load

  • Self-paced – maximum of 24 months

  • Recommended hours per week: 15h

Delivery

  • Online with Work Placement

Entry requirements

Entry requirements may vary depending on the course. In general, you must be at least 18 years old to enrol. If you’re under 18, you’ll need permission from a parent or guardian.

Please note: This course is not available to student visa holders.

To find out more about the specific entry requirements for this course, download the course guide. If you have any questions or would like guidance on whether this course is the right fit for you, feel free to get in touch.

Find out more about the entry requirements for this course

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Work placement

Duration

This course contains a minimum of 240 hours of work placement.

What are the benefits?

  • By undertaking a work placement you’ll get a chance to put the knowledge you’ve learned on your course into practice

  • You’ll also develop practical, on-the-job skills and could make contacts that could help you find a job once you graduate

  • Work placement is often the most rewarding part of a student’s course. Working face-to-face with clients and colleagues in your chosen field makes a huge difference to your career confidence

If you’d like to learn more about the work placement component of this course, get the course guide for further details.

How do I find a work placement?

  • Spend your time studying and let Open Colleges organise your work placement for you. In partnership with leading provider SkilTrak, we have introduced Guaranteed Work Placement to provide you with real-world experience in your dream career that’s close to home. Enquire now to learn more.

Recognition of prior learning

We understand that you may already have many skills and areas of expertise that you have obtained in different ways and these are recognised through our Recognition of Prior Learning (RPL) process.

Our Credit Transfer & Recognition of Prior Learning Policy, available in the Key Student Information section of our website, provides more information about our RPL process. Alternatively, you can contact an Enrolment Consultant to discuss your RPL options.

Assessment

  • Video

  • Project

  • Role Play

  • Written Assessment

  • Work Placement

  • Multiple Choice Quiz

Materials

Your learning materials are accessed through our online platform OpenSpace. These learning materials include:

  • Learning content
  • Media
  • Additional resources
  • Practice activities

Additional information

Subjects

Core Units
CHCCOM003Develop workplace communication strategies
CHCDIV001Work with diverse people
CHCDIV002Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCLEG003Manage legal and ethical compliance
HLTWHS003Maintain work health and safety
CHCDEV005Analyse impacts of sociological factors on people in community work and services
CHCCSL001Establish and confirm the counselling relationship
CHCCSL003Facilitate the counselling relationship and process
CHCCCS004Assess co-existing needs
CHCMHS001Work with people with mental health issues
Work Placement Preparation
CHCCCS007Develop and implement service programs
CHCDEV004Confirm developmental status
CHCCSM014Provide case management supervision
CHCCSM013Facilitate and review case management
CHCCCS019Recognise and respond to crisis situations
CHCDFV001Recognise and respond appropriately to domestic and family violence
Work Placement Approval Module
CHCPRT025Identify and respond to children and young people at risk
CHCMGT005Facilitate workplace debriefing and support processes
HLTAID011Provide First Aid*
CHCPRP003Reflect on and improve own professional practice
Work Placement

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Payment options

  • Pay upfront – receive big savings on your enrolment
  • Pay as you go – get started today and pay off while you study
  • Unlock our exclusive monthly promotion for this course and study for less – enquire now!

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About Open Colleges

Open Colleges puts you at the centre of everything we do. As an institution, we measure our success in the success of our students.

We have more than 125 years of experience in distance education, and this has given us the time to perfect the ways we deliver education and training to people across Australia. In the last decade alone, we’ve helped more than 450,000 students reach their potential.

We understand the needs of adult learners. That’s why we created OpenSpace, our world-class online learning platform that gives you complete flexibility and control to study whenever and wherever you are. OpenSpace provides you with access to learning resources, expert trainers and assessors, a superior support network and the opportunity to connect with other learners just like you.

Our nationally recognised courses could help you launch, change or accelerate your career. Now is the time to make your next move. With Open Colleges, everything could happen.

Open Colleges Pty Ltd is a Registered Training Organisation (RTO 90796)

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