Study Method Online, Virtual
Provider Upskilled Pty Ltd
Start Date Enrol anytime
  • No Set-up Fee & Flexible Payment Plans Available
  • Upskilled supports students with finding employment through Upskilled Health and Community Services Job Portal. Enquire to learn more
  • Government Funding is NOT available for this course
  • Only Australian Citizens and Residents can apply for this course. We are not CRICOS registered and CANNOT accept International Student Visa Holders (Subclass 500)

Course overview

If you’re interested in becoming an aged care worker, disability support worker, or an in-home care assistant, this course provides hands-on learning to build your confidence and capability. You’ll learn how to deliver person-centred support, promote independence and well-being, and provide daily assistance with empathy and professionalism, helping clients live with dignity and quality of life.

The CHC33021 Certificate III in Individual Support (Ageing and Disability) is a Nationally Recognised qualification designed to prepare you for meaningful work supporting older people and individuals with disabilities in a variety of care settings.

With practical training embedded throughout, you’ll graduate ready to step into the workforce with real experience and a nationally recognised qualification that speaks to two growing areas of demand.

Job outcomes

  • Support Worker
  • Disability Support Worker
  • Aged Care Support Worker
  • Carer – Residential Aged Care
  • Residential Care Worker
  • Personal Care Worker
  • Personal Care Assistant
  • In Home Respite Worker
  • Disability Service Officer
  • Community Care Worker
  • Community House Worker

Want to see more job outcomes and how your future could change?

What you'll learn

What You’ll Learn

  • Deliver person-centred care to older people and those with disability – the gold standard in support services.

  • Support daily living and promote independence – empowering clients with dignity and quality of life.

  • Apply safe work and infection control practices – protecting yourself and those you care for.

  • Recognise and respond to changing client needs – with empathy and professionalism.

  • Communicate effectively and build trust – with clients, families, and teams.

  • Work legally, ethically, and with cultural sensitivity – delivering respectful, inclusive care.

  • Gain skills in ageing and disability support – opening more job opportunities and flexibility.

Study method

  • Online Online info icon
    Online delivery - online course content with the exception of assessments and work placement
  • Virtual Virtual info icon
    Virtual Delivery - Live and interactive classroom-style learning conducted completely online
  • Blended Blended info icon
    Blended delivery - both online course content and partial face to face requirements
  • In-class In-class info icon
    In class delivery - predominately face to face course content conducted at a specific location

Duration study load

  • This course is designed to be completed within 18 months
  • There is no minimum timeframe to complete this course. Students who are highly motivated, well-organised, experienced and committed to making time to study can complete the qualification at an accelerated pace

Delivery

  • 100% online

Entry requirements

  • There are no formal entry requirements for this course. Once you have inquired, one of our friendly Education Consultants will contact you to ensure you have the right pre-existing knowledge and skills to achieve your chosen qualification

Find out more about the entry requirements for this course

Course features

By choosing Upskilled, you will gain access to supplementary resources that can help with your studies. These inclusions aim to enhance your online learning experience, making it interactive and engaging. These include:

  • Access to Upskilled’s customised learning platform, MyUpskilled
  • Student Support Team
  • Core and specialist trainers
  • Online tutorials

Show Off Your Achievements with Upskilled Digital Credentials!

Role-Playing and Interactive Learning Activities

This course comes with Interactive Learning Activities. Upskilled understands the importance of practical experience, so to complement the theory components of your course, our specialist trainers may run ad-hoc Interactive Learning Activities.

You’ll have the opportunity to collaborate with other students – sharing questions, thoughts and ideas, as well as participating together in interactive learning activities.

Work placement

For the CHC33021 Certificate III in Individual Support (Ageing and Disability), the work placement requirements are as follows:

  • If you are currently working in the aged care and disability industry, you are required to undertake a period of at least 120 hours of direct support work in at least one aged care, home and community, disability, or community service organisation, focusing on activities specified for CHCCCS040 – Support independence and wellbeing.

  • If you are not currently working in the aged care and disability industry, you are required to complete an additional ten (10) hours of work placement in addition to the 120 hours. This extra placement provides you with the opportunity to practice the specific skills required in the disability industry.

Recognition of prior learning

  • You may be eligible for Recognition of Prior Learning (RPL) or Credit Transfer (CT) provided that you have supporting evidence of any prior education and work experience. This can either reduce your study load or shorten the duration of your course. Prior to enrolment, please speak with your Education Consultant for further details
  • After enrolment, you can download the application from MyUpskilled, or on request from Student Support. A trainer will be assigned to assess your eligibility for RPL and/or CT

Assessment

  • This course will have you undertake summative and formative assessments, write reports and/or create a portfolio, and participate in role-playing scenarios. You’ll also be working on a variety of projects that require your own research as well as answering various written/oral questions that apply the theory you learn into practice

Testimonials

  • Personally I enjoyed the selected content of the course! What I appreciate most is the way is organised! I never found a school website/platform so well organised in every details!! I personally struggle with concentration and find the “immersive reader” tool was truly a gift! Jackie is an incredible teacher: very efficient, supportive, helpful and friendly! I wish the school is gonna introduce soon the Certificate IV of Individual Support !!! Thank you all!
    Illaria Nicorelli
    Certificate III in Individual Support (Ageing and Disability)

Pathways

If you successfully complete the CHC33021 – Certificate III in Individual Support (Ageing and Disability), you may be able to pursue the following related qualifications:

  • CHC52021 – Diploma of Community Services (Case Management)

Upskilled Health and Community Services Job Portal

Dive into a world of career opportunities in healthcare, community support, and aged care with Upskilled’s dedicated platform. Connect directly with leading employers who value your skills and passion for making a difference. Our streamlined platform lets you personalise your job search, explore targeted courses to boost your career readiness, and find flexible employment options that fit your lifestyle. Join the Upskilled Health and Community Services Job Portal today to start shaping a brighter future.

Talk to an Upskilled education consultant today!

Subjects

To satisfy the requirements of this qualification, you’ll need to complete the following units of competency.

Course Units
CHCDIV001Work with diverse people
CHCLEG001Work legally and ethically
CHCCOM005Communicate and work in health or community services
HLTWHS002Follow safe work practices for direct client care
CHCCCS041Recognise healthy body systems
CHCAGE013Work effectively in aged care
CHCPAL003Deliver care services using a palliative approach
CHCDIS012Support community participation and social inclusion
CHCCCS031Provide individualised support
CHCCCS038Facilitate the empowerment of people receiving support
CHCCCS040Support independence and wellbeing
HLTINF006Apply basic principles and practices of infection prevention and control
CHCDIS020Work effectively in disability support
CHCDIS011Contribute to ongoing skills development using a strengths-based approach
CHCAGE011Provide support to people living with dementia

Want more information about the subjects for this course?

Payment options

Spread the cost – Payment Plans

Get started for just $49 per week* (paid weekly or fortnightly).

Call us to find out more. Terms & Conditions Apply.

Find out more about the payment options for this course

About Upskilled Pty Ltd

Upskilled is a leading Australian Registered Training Organisation (RTO 40374) dedicated to helping individuals and businesses achieve their career and learning goals. Specialising in nationally recognised qualifications and short courses, Upskilled delivers flexible, online training designed to equip learners with practical, workplace-ready skills.

Through its innovative learning platform, MyUpskilled, and support from industry-experienced trainers, students benefit from engaging, career-focused education that aligns with the Australian Qualifications Framework (AQF). With strong partnerships across technology, business, and community sectors—including Microsoft, LinkedIn Learning and more—Upskilled ensures its courses remain industry-relevant and future-focused.

Committed to accessibility, Upskilled offers competitive fees and payment plan options, making education more attainable for a wide range of learners. Recognised with awards for excellence in online learning, Upskilled continues to empower people to upskill, reskill, and stay ahead in a rapidly changing workforce.

Upskilled Pty Ltd is a Registered Training Organisation (RTO 40374)

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