Study Method Online, Virtual
Provider Upskilled Pty Ltd
Start Date Enrol anytime
Upskilled Pty Ltd
In partnership with
VMWare
  • Flexible Payment Plans Available
  • Government Funding is NOT available for this course
  • Only Australian Citizens and Residents can apply for this course. We are not CRICOS registered and CANNOT accept International Student Visa Holders (Subclass 500)

Course overview

Looking to hone your skills in IT and network support? Learn all you need to know on troubleshooting practices, help desk support and customer service through our ICT40120 – Certificate IV in Information Technology (Systems Administration Support).

Through both technical IT subjects and broad business concepts, you’ll be well-equipped to pursue roles in systems administration and client assistance.

Job outcomes

  • System Administrator
  • Computer Technician

Want to see more job outcomes and how your future could change?

What you'll learn

  • Advise, instruct, and assist IT clients
  • Identify and resolve system or client problems
  • Troubleshoot and configure hardware or software systems
  • Support small-scale IT projects
  • Evaluate and maintain current IT systems

Study method

  • Online Online info icon
    Online delivery - online course content with the exception of assessments and work placement
  • Virtual Virtual info icon
    Virtual Delivery - Live and interactive classroom-style learning conducted completely online
  • Blended Blended info icon
    Blended delivery - both online course content and partial face to face requirements
  • In-class In-class info icon
    In class delivery - predominately face to face course content conducted at a specific location

Duration study load

  • 12-18 months

Delivery

  • 100% online

Entry requirements

  • Upskilled always want to ensure that our students are enrolled in the right course for them. Please speak to one of our Education Consultants to get more details.

Find out more about the entry requirements for this course

Course features

Gain access to:

  • Specialist Trainers, each with over a decade of industry experience
  • Australian-based Student Support Team
  • MyUpskilled, our custom learning platform
  • Online Support Classes
  • Pre-recorded video content for flexible viewing

Vendor Aligned Learning & Badges:

Upskilled IT qualifications align perfectly with industry-relevant Vendor Certifications and Badges, encompassing learning from top vendors such as:

  • Microsoft
  • VMware
  • Cisco
  • AWS

Employment Support

Gain access to our Technology Job Portal, connecting you directly with leading employers seeking the talent and expertise you’ll gain from this course.

Show Off Your Achievements with Upskilled Digital Credentials!

Students who successfully complete their qualification receive a digital badge from Upskilled to display on LinkedIn and other social media platforms, your resume and more. Our sharable badges are portable, verifiable credentials that validate your knowledge, skills, and experience in the area of your studies.

Recognition of prior learning

  • You may be eligible for Recognition of Prior Learning (RPL) or Credit Transfer (CT) provided that you have supporting evidence of any prior education and work experience. This can either reduce your study load or shorten the duration of your course. After enrolment, you’ll need to contact Student Support so they can arrange a dedicated trainer to assess your eligibility for either RPL or CT

Materials

To ensure that you’re able to seamlessly access our online learning platform and video content, you’ll need access to a modern computer with high-speed internet. You’ll also need to possess basic computing skills, and may be required to complete a Language Literacy and Numeracy skills assessment before enrolment can be confirmed.

Testimonials

  • James, the over-the-phone consultant, was extremely helpful and friendly when I was enrolling. I wasn't too sure on which IT cert 4 to sign up for, so I put down programming as I have a background in it, but he managed to convince me to Systems Administration Support as it has a better general career path for me to follow into the future. From what I've seen so far the UI is easy to use and looks modern and sleek, pretty much my only complaint/area of improvement is a request for dark mode as it is easier on the eyes.
    Alex
    Certificate IV in Information Technology (Systems Administration Support)

Subjects

Subjects
BSBCRT404 Apply advanced critical thinking to work processes
BSBXCS404 Contribute to cyber security risk management
ICTICT426 Identify and evaluate emerging technologies and practices
ICTICT443 Work collaboratively in the ICT industry
ICTICT451 Comply with IP, ethics and privacy policies in ICT environments
ICTPRG302 Apply introductory programming techniques
ICTSAS432 Identify and resolve client ICT problems
ICTICT429 Determine and confirm client business requirements
ICTICT445 Connect and configure devices and hardware components
ICTSAS436 Evaluate ICT system status

Want more information about the subjects for this course?

Payment options

Spread the cost – Payment Plans

Get started for as little as $71 per week* (paid fortnightly or monthly).

Call us to find out more. Terms & Conditions Apply.

Find out more about the payment options for this course

About Upskilled Pty Ltd

Upskilled is Australia’s pre-eminent provider of qualifications at certificate and diploma level. We specialise in the online delivery of nationally accredited courses in key industries, ensuring that every learning experience is an investment in career opportunity. Upskilled is proud to be synonymous with outcomes that skill the economy, support the community, and reward our graduates on both a personal and professional level.

At the heart of Upskilled is a commitment to exploring the training opportunities made possible by the digital age. As the internet revolutionises the educational playing field, the rules of student engagement must evolve just as quickly.

Upskilled understands that instant access does not equate to instant knowledge. We understand that a new kind of student requires a new style of learning.

At its heart, learning is an interaction. For that reason, the tools that deliver effective skills learning must be interactive too. By understanding how people systemise information effectively, Upskilled has been able to develop online programs that make study natural, rewarding, and fun.

Upskilled Pty Ltd is a Registered Training Organisation (RTO 40374)

Want to know more about this course?
Complete the form and learn about:

  • Pricing and payment options
  • Start dates
  • Subjects
  • Study method
  • How to get help and contact information
  • Everything you need to know before enrolling!

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