Course Overview
Monarch Institute’s nationally recognised Diploma of Artificial Intelligence (AI) equips you with practical skills in AI for business applications, covering areas like content creation, data analysis, business operations, and customer service. It focuses on using AI tools to enhance efficiency, create business-relevant content, and optimise digital strategies, while also emphasising ethical practices in AI use.
This qualification prepares you for the growing demand for AI expertise, improving employability and career prospects in diverse industries.
Who's It For?
The Diploma of Artificial Intelligence (AI) is a great choice if you’re looking to enhance your career with AI skills, including professionals in marketing, business operations, data analysis, and customer service. It is ideal if you’re working in roles where AI can improve efficiency, creativity, or decision-making, as well as for those looking to transition into AI-focused positions. The course is also beneficial for anyone interested in future-proofing their career by gaining expertise in the rapidly growing field of AI.
Job Outcomes
Potential career outcomes could include:
- Artificial Intelligence Optimisation (AIO) Writer
- Customer Experience Manager
- Data and AI Sales Specialist
- AI Ethicist
- Content Creator
- Copywriter
- AI Data Analyst
- AI Operations Manager
- AI Talent Acquisition Manager
- Business Owner
What You'll Learn
- Crafting Effective AI Prompts: Develop skills in creating business-relevant prompts to generate accurate and high-quality AI outputs for content creation.
- AI-Driven Content Creation: Learn to plan, generate, and refine digital content using AI tools to enhance creativity and efficiency.
- Data Analysis and Insights: Gain expertise in using AI to collect, analyze, and interpret data, driving informed business decisions and forecasts.
- Digital Strategy Optimisation: Learn to apply AI to enhance a brand’s digital presence, analyze target audiences, and create tailored online strategies.
- Streamlining Business Operations: Identify opportunities to integrate AI solutions that automate tasks, streamline workflows, and improve productivity.
- Enhancing Customer Service: Use AI tools to optimize customer interactions, improving the customer experience and business agility.
- Ethical AI Use: Understand the ethical considerations of AI implementation and develop responsible AI practices in the workplace.
Recognition
Study Method
- OnlineOnline delivery - online course content with the exception of assessments and work placement
- BlendedBlended delivery - both online course content and partial face to face requirements
- In-classIn class delivery - predominately face to face course content conducted at a specific location
- VirtualVirtual Delivery - Live and interactive classroom-style learning conducted completely online
Duration and Study Load
- 12 months self-paced
Delivery
- Online self-paced
Entry Requirements
- Completion of Year 11 or equivalent
Course Features
- Practical AI skills for business – This course provides hands-on experience with AI tools to improve content creation, data analysis, and business operations, ensuring learners can apply their knowledge directly in the workplace.
- AI for improving customer experience – Explore how AI can optimize customer service and automate processes, helping businesses deliver better customer experiences and improve operational efficiency.
- Ethical AI – learn how to assess and implement AI solutions responsibly, ensuring they can apply AI in ways that align with best practices and societal standards.
Recognition of Prior Learning
- We may be able to take into account relevant knowledge and skills you’ve gained through previous formal or informal training, education and employment. To find out more, get in touch with one of our friendly Course Consultants.
Assessment
Assessment formats include:
- Practical project-based activities
- Short-answer questions
- Roleplays – video self-recording and upload of the file
Materials
You will need access to the following equipment to successfully complete the course:
- Working computer with Microsoft Office (2016 or later)
- Access to the internet
- Access to a smart phone, video camera or web camera is required
Subjects
About Monarch Institute
Monarch Institute is one of Australia’s leading providers of professional services training. We believe education should be an experience, not a transaction.
Our award-winning, innovative approach to course content and design means that you get relevant, accredited courses with loads of support from experienced trainers who give you the time to ensure you’ve got the skills that the industry needs. Study online today with Monarch and change the way you think about studying.
Study online with Monarch Institute and experience education, reimagined.
