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Overview
ICT Manager
What do they do?
Meet an ICT Manager
  1. Home
  2. IT
  3. ICT Managers
  4. What Do ICT Managers Do?

What Do ICT Managers Do?

If you like all things technical, then why not consider a career in the Information Technology (IT) industry? IT used to be a highly specialised niche industry, but this rapidly evolving industry has a range of jobs for everyone.

What is Information Technology?

Information technology is often used to describe computers and computer networks. However, IT is concerned with all aspects related to managing and processing information, most often within a large company.

Information technology jobs relate to all layers of information systems within an organisation. They include the physical hardware to the software (operating systems, applications, databases), storage and servers. Internet and telephone systems also fall under the umbrella of IT.

“With IT being one of the fastest growing industries in the country, now is the time to kick-start a brilliant career that can take you to amazing places, all around the world.”

What Courses do I Need?

The IT industry is evolving rapidly and hence there are a wide range of information technology courses to give you an edge in the employment market. You can study online, or in-class and can study anything from web and graphic design to computer programming and software development. Qualifications range from certificates, diplomas and short courses, right through to undergraduate and postgraduate degrees.

A great place to start is the Certificate IV in Information Technology. This course is designed to give you all the skills you need to step directly into a job. It also includes 58 hours of work placement, to give you real-life job skills and an opportunity to make industry contacts.

The Diploma of Information Technology will help you develop your skills in administering information and communications technology support. You will also learn how to determine appropriate IT solutions, model data processes, create advanced web page layouts and manage general technologies.

The Advanced Diploma of Information Technology will build on core management competencies, to enable you to undertake senior IT roles within various organisations.

If you want an undergraduate degree, then a Bachelor of Technology (Information Systems) is the qualification for you. Holders of this qualification will be information systems (IS) professionals who will have a strong technical background and the ability to liaise with team members and other stakeholders including clients. This degree will enable you to undertake further learning at higher levels such as Honours, Graduate Certificate or Masters.

Where Will it Take me?

With such a variety of jobs in the IT industry, you could find yourself working anywhere — from aerospace, banking and computing, through to e-commerce, manufacturing, telecommunications and travel.

The good news is there won’t be a shortage of jobs. Computerworld forecasts a 22 per cent increase in new jobs by 2020. The software development field is expected to grow even quicker at 32 per cent.

Those holding a Certificate IV could find themselves working as

  • IT help desk officer
  • IT desktop and network support officer
  • service desk technician
  • network support analyst

Managerial roles such as IT office manager, IT systems administrator and systems manager await those with a Diploma qualification.

More senior IT roles can be expected if you hold an Advanced Diploma. Typical jobs include:

  • Knowledge Management Analyst
  • Knowledge Manager
  • Manger, IT Infrastructure Solutions
  • Business Development Manager
  • Software Manager.

An undergraduate degree will equip you for a career as an Information Systems professional. Direct career outcomes include entry-level roles as business analysts/programmers, systems consultants and junior project managers. With additional work experience and professional development, you could find yourself working in senior management roles including:

  • Database Administrator
  • Chief Information Officer.

With IT being one of the fastest growing industries in the country, now is the time to kick-start a brilliant career that can take you to amazing places, all around the world.

94% work full-time
81% of ICT Managers are male

Top IT Courses

  • Graduate Certificate in Cyber Security Management
  • Advanced Diploma of Information Technology
  • Cyber Security for Business
  • Certificate III in Information Technology Focus on Programming
  • Master of Cyber Security
  • job-outcome-Courses
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    Check out all of the IT courses and discover the perfect direction for you.
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