- Flexible Payment Plans Available
- Government Funding is NOT available for this course
- Only Australian Citizens and Residents can apply for this course. We are not CRICOS registered and CANNOT accept International Student Visa Holders (Subclass 500)
Course Overview
The CHC32015 – Certificate III in Community Services is a Nationally Recognised qualification designed to equip you with the essential skills and knowledge to start a rewarding career supporting individuals and communities in need.
If you’re interested in becoming a community support worker, case work assistant, or support services worker, this course offers practical training to help you make a real difference. You’ll develop core capabilities in communication, client interaction, and ethical practice, while gaining insight into the roles and responsibilities involved in delivering person-centred support across the community services sector.
Job Outcomes
Potential career outcomes could include:
- Youth worker
- Aged Care Worker
- Care Worker
What You'll Learn
This qualification equips you with the essential skills to start a rewarding career in community services. With a strong focus on supporting individuals and community wellbeing, you’ll learn to:
- Provide person-centred support to individuals across community settings – helping meet everyday needs with empathy and professionalism
- Assist with daily living, advocacy, and social inclusion – promoting dignity and quality of life for clients
- Communicate effectively with clients, families, and service providers – building trust and strong working relationships
- Work within legal, ethical, and culturally respectful frameworks – ensuring your support aligns with current industry standards
- Respond to client needs and access appropriate services – helping individuals navigate support networks and resources
- Contribute to safe work environments – including infection control, risk identification, and safe manual handling
This course offers a practical, supportive introduction to community services work—preparing you for roles in aged care, youth services, disability, and broader community support organisations.
Study Method
- OnlineOnline delivery - online course content with the exception of assessments and work placement
- BlendedBlended delivery - both online course content and partial face to face requirements
- In-classIn class delivery - predominately face to face course content conducted at a specific location
- VirtualVirtual Delivery - Live and interactive classroom-style learning conducted completely online
Duration and Study Load
- 12 – 18 months
Delivery
- 100% online
Entry Requirements
There are no formal entry requirements for this course. To make sure you get the most out of training with us, the following enrolment process applies:
- Once you have inquired, one of our friendly Education Consultants will contact you to ensure you have the right pre-existing knowledge and skills to achieve your chosen qualification
- A short language, literacy and numeracy assessment will need to be completed upon enrolment
Course Features
Career Guidance
- Benefit from expert career advice provided by our trainers as you study
Health Job Portal
- Connect directly with employers seeking your new skills
Industry-Relevant Learning
- Access top vendor content like Microsoft and prepare for certifications
MyUpskilled Platform
- Access course materials through our customised learning platform
Student Support
- Get help from our dedicated Australian-based support team
Specialist Trainers
- Learn from experts with decades of industry experience
Recognition of Prior Learning
- You may be eligible for Recognition of Prior Learning (RPL) or Credit Transfer (CT) with supporting evidence of prior education or work experience
- This can reduce your study load or course duration. Speak with your Education Consultant before enrolment for details, or download the application from MyUpskilled after enrolment. A trainer will assess your eligibility
Assessment
- Summative and formative assignments
- Written reports and/or portfolio assessments
- Scenarios and/or case studies
- Projects
- Written/oral questions
Subjects
- This unit describes the skills and knowledge required to maintain health and wellbeing by preventing and managing personal stress
- This unit describes the skills and knowledge required to assist clients to identify their rights, voice their needs and concerns and realise their interests, rights and needs
- This unit describes the skills and knowledge required to build relationships with help-seekers, use crisis support micro skills and address the personal issues that affect working with people in crisis
- This unit describes the skills and knowledge required to recognise situations where people may be in imminent crisis, and then to work collaboratively to minimise any safety concerns and make plans to access required support services
- This unit describes the skills and knowledge required to communicate effectively with young people (aged 12 to 25 years) in work roles with a specific focus on young people.
About Upskilled Pty Ltd
Upskilled is Australia’s pre-eminent provider of qualifications at certificate and diploma level. We specialise in the online delivery of nationally accredited courses in key industries, ensuring that every learning experience is an investment in career opportunity. Upskilled is proud to be synonymous with outcomes that skill the economy, support the community, and reward our graduates on both a personal and professional level.
At the heart of Upskilled is a commitment to exploring the training opportunities made possible by the digital age. As the internet revolutionises the educational playing field, the rules of student engagement must evolve just as quickly.
Upskilled understands that instant access does not equate to instant knowledge. We understand that a new kind of student requires a new style of learning.
At its heart, learning is an interaction. For that reason, the tools that deliver effective skills learning must be interactive too. By understanding how people systemise information effectively, Upskilled has been able to develop online programs that make study natural, rewarding, and fun.
Upskilled Pty Ltd is a Registered Training Organisation (RTO 40374)
