VA Institute

Established in 2017 by Ingrid Bayer, The VA Institute is your go-to resource for education and training, providing hands-on, practical support for you in this exciting stage of your career/business life.

After a career of over 30 years in ‘traditional’ secretarial roles, Ingrid started operating as a Virtual Assistant from her home office in regional New South Wales, Australia in 2008. Within two years, she had grown her business to include managing and overseeing a team of VAs.

Ingrid now devotes her time to working strategically with the Australian VA Industry and its stakeholders, and specialising in working with EAs, Pas and Admin workers from around Australia, and around the world, in making the transition to becoming a successful VA.

Ingrid’s passion and life purpose is to make a tangible difference in the lives of VAs and their clients by uncovering and exposing the ‘elephant in the room’; that is, identifying the missing ingredients in the VA toolbox in a way that empowers, transforms and inspires the VA Industry and its stakeholders to be the best, expect the best, and deliver the best beyond mere technical skills.