ICT Support Technicians
ICT Support Technicians provide support for the deployment and maintenance of computer infrastructure and web technology and the diagnosis and resolution of technical problems.
Average Salary
$62,400
Average Age
35yo
Job Growth
The number of ICT Support Technicians working in Australia is expected to increase by 11.3% by 2019
Education Level
80.4% of ICT Support Technicians have gained a qualification at a Certificate III level or above
Most Important skills for an ICT Support Technician
- Understanding written documents
- Giving full attention to what others are saying
- Using logic and reasoning
- Identifying complex problems and finding solutions
Key Statistics for ICT Support Technicians
75% are male
86% work full-time
How do I become an ICT Support Technician?
Entry level IT courses generally don’t carry any pre-requisites.However some courses might require a certain qualifications.
Certificate IV in Information Technology
Certificate IV in Web based Technologies
Top IT Courses
Certified Data Science Professional
Lumify Learn
Certified Cybersecurity Professional
Lumify Learn
Bachelor of Cyber Security
Australian Institute of Business Intelligence
Undergraduate Certificate in Dermal Science and Nutrition
Australasian College of Health and Wellness
Online Personal Trainer Certification
Clean Health Fitness Institute

Progress your career
If you are looking to take the next step in your IT career, look to a Diploma or Bachelor Degree. Diplomas can be used as a pathway program if you aren’t ready to step straight into a Bachelor.
Diploma of System Analysis and Design
Diploma of Website Development