Zookeeper job description
Where we source our data
Let's get real. Job information online can often be overly optimistic — conveniently glossing over the raw bits. But when you're making decisions about your future, you need all the facts.
That's why we anonymously surveyed Zookeepers about their job, with hopes of getting an honest insight into what it's really like.
While we did our best to ensure respondents were Australians and verified their job titles with proof of employment, we can't guarantee complete accuracy — or that your experiences in the field will reflect theirs. So, we suggest that you take these insights as a guide only and try to talk to people in the field before making an important decision.
Tasks and responsibilities for a Zookeeper
Zookeepers work with captive animals, have a thorough knowledge of different species and habitats and ensure that the zoo animals are thriving in their environment.
A zookeeper duties include:
- Feeding and watering animals
- Cleaning enclosures and disposing of waste
- Conducting health assessments as well as primary care for sick or injured animals
- Performing pest control procedures
- Educating and assisting zoo visitors
- Assisting in breeding research programs
How to become a Zookeeper
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Volunteer
Volunteers play a pivotal role in the zoo environment. Offering your time on the weekend or outside of your regular work hours can give you direct skills and knowledge and open you up to job opportunities if they present themselves.
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Enrol in a short course
There are a few courses you can complete to give you that extra edge. A certificate in animal studies or captive animals can arm you with many of the skills you need day-to-day in a career as a successful zookeeper.
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Study a degree
Once you have an initial qualification and have had some work experience as a zookeeper, you might want to take on further study. A bachelor’s degree in zoology, wildlife conservation, veterinary nursing, biology, or other animal-related courses can offer opportunities to specialise in specific areas within the zoo. It might also allow you to work in other animal care fields.
Pathway options
Your first zookeeper position can introduce you to many career opportunities. With a few years under your belt or further study, you could find yourself in various related roles.
Some pathways could be:
Junior
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Animal attendant
Most common qualification: Certificate III in Animal Care (ACM30121)
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Apprentice animal trainer
Most common qualification: Certificate III in Animal Studies (ACM30117)
Mid
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Wildlife carer
Most common qualification: Certificate III in Animal Care (ACM30121)
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Animal trainer
Most common qualification: Certificate IV in Companion Animal Services (ACM40317)
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Zoologist
Most common qualification: Bachelor degree in Science, Zoology, Biology or other animal-related disciplines
Senior
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Senior keeper
Most common qualification: Certificate IV in Captive Animals (ACM40217)
Explore related qualifications
Zoology Certificate
This short course (typically 8–20 weeks) is designed for animal lovers, aspiring zookeepers, or those interested in wildlife conservation. It covers the basics of animal biology, behaviour, and care, and is ideal for anyone looking to start a career in animal care or explore a personal interest in zoology. Most courses are flexible and can be studied online.
0 providers offer this course
Reviews
How we collect reviews
Reviews are from Australian workers with this job title or a very closely related one.
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Hard to progress in the role but love informing the public about the animals
What are the best parts of the job?
Working with animals and seeing how your actions directly affect the animals you work with. Being able to communicate to guests about the threats, etc. to animals in the wild, and things they may be able to do to reduce those threats or their impact on the wild.
What's the most challenging part?
Career progression. It is very hard to transition into either management or senior-keeping positions unless you have a great relationship with your manager/supervisor.
Fulfilling job where you're improving lives of animals and working with like-minded people
What are the best parts of the job?
Feel you can improve the lives of the animals under your care, developing a close connection with the animals, being part of a team of people that love animals. Every day is different.
What's the most challenging part?
Being in a fulfilling but low paying job. Being appreciated and heard by management. Finding a job in a big city can be very competitive and not enough opportunities, is better to look for regional roles. It’s a very physical job for a full time position.
A zookeeping career is tough, but very rewarding
What are the best parts of the job?
A deeply fulfilling field. You'll gain exposure to so many different kinds of amazing animals, and work with others that share the same passion. My team is so motivating and I really enjoy learning from them every day.
What's the most challenging part?
Getting started in the industry is a challenge for many, but having a supportive team has helped me to get through it. A big challenge that throws off many entry-level zookeepers is the amount of non-animal work you end up taking on, like education and admin work, as well as food prep and enclosure maintenance.
