Home > Courses > Community Services > Certificate III in Community Services > Certificate III in Community Services
CHC32015

Certificate III in Community Services

Study Method Online
Provider Open Colleges
Recognition Nationally Recognised Training
Start Date Enrol anytime
Open Colleges

  • Pay upfront and receive a 50% discount on the standard course price. Promotion ends 14th of July 2026.

  • This is a fee-for-service course, government funding is not available. Payment plans are available

  • Only Australian Citizens and Residents can apply for this course. Limited visa holders can be accepted pending a VEVO check. We are not CRICOS registered and cannot accept Subclass 500 visa holders

  • Guaranteed work placement included

Course overview

Get qualified with our nationally recognised CHC32015 Certificate III Community Services. This hands-on career is experiencing huge demand for workers, so you will graduate with many job opportunities. You will learn to support vulnerable and at-risk individuals and groups within the community and join a rewarding field in need of workers like you.

Who's It For?

This course is perfect for people with no experience in care work, but who would like to kick start a career in the Community Services Industry.

You will build your knowledge from the ground up, equipping you with a solid set of entry level skills that you can use to launch your career when you graduate.

If you are an existing worker or have experience in the related industry, please inform our enrolment consultants during your enrolment conversation. You may be eligible to enrol as an existing worker and complete your studies faster. Please note – limitations do apply.

 

Job outcomes

  • Assistant Community Services Worker
  • Client Contact Officer
  • Migrant Worker
  • Neighbourhood Centre Worker
  • Residential Support Worker

Want to see more job outcomes and how your future could change?

What you'll learn

During the course, you will learn how to:

  • Work within a community development framework
  • Provide individualised support
  • Support independence and wellbeing
  • Communicate and work in health or community services
  • Follow safe work practices for direct client care
  • Organise workplace information
  • Manage personal stressors in the work environment
  • Provide first point of contact
  • Work with diverse people
  • Respond to client needs
  • Facilitate the interests and rights of clients
  • Reflect on and improve own professional practice

Recognitions

Nationally Recognised Training

This is a nationally approved vocational course that is recognised throughout Australia

Study method

  • Online Online info icon
    Online delivery - online course content with the exception of assessments and work placement
  • Blended Blended info icon
    Blended delivery - both online course content and partial face to face requirements
  • In-class In-class info icon
    In class delivery - predominately face to face course content conducted at a specific location
  • Virtual Virtual info icon
    Virtual Delivery - Live and interactive classroom-style learning conducted completely online

Duration study load

  • Self-paced – maximum of 12 months

  • Recommended hours per week: 24h

Delivery

  • Online with Work Placement

Entry requirements

Entry requirements may vary depending on the course. In general, you must be at least 18 years old to enrol. If you’re under 18, you’ll need permission from a parent or guardian.

Please note: This course is not available to student visa holders.

To find out more about the specific entry requirements for this course, download the course guide. If you have any questions or would like guidance on whether this course is the right fit for you, feel free to get in touch.

Find out more about the entry requirements for this course

Work placement

Duration

This course contains a minimum of 160 hours of work placement.

What are the benefits?

  • By undertaking a work placement you’ll get a chance to put the knowledge you’ve learned on your course into practice
  • You’ll also develop practical, on-the-job skills and could make contacts that could help you find a job once you graduate
  • Work placement is often the most rewarding part of a student’s course. Working face-to-face with clients and colleagues in your chosen field makes a huge difference to your career confidence

If you’d like to learn more about the work placement component of this course, get the course guide for further details.

How do I find a work placement?

  • Spend your time studying and let Open Colleges organise your work placement for you. In partnership with leading provider SkilTrak, we have introduced Guaranteed Work Placement to provide you with real-world experience in your dream career that’s close to home. Enquire now to learn more.

Recognition of prior learning

We understand that you may already have many skills and areas of expertise that you have obtained in different ways and these are recognised through our Recognition of Prior Learning (RPL) process.

Our Credit Transfer & Recognition of Prior Learning Policy, available in the Key Student Information section of our website, provides more information about our RPL process. Alternatively, you can contact an Enrolment Consultant to discuss your RPL options.

Assessment

  • Activities

  • Multiple choice questions

  • Role plays

  • Workplace assessments

  • Written assessments

Materials

Your learning materials are accessed through our online platform OpenSpace. These learning materials include 

  • Learning content 

  • Media 

  • Additional resources 

  • Learning activities 

  • Self-checks 

Subjects

Core Units
CHCCOM005Communicate and work in health or community services
CHCCDE003Work within a community development framework
HLTWHS002Follow safe work practices for direct client care
BSBINM301Organise workplace information
HLTWHS006Manage personal stressors in the work environment
CHCCOM001Provide first point of contact
CHCDIV001Work with diverse people
CHCCCS016Respond to client needs
CHCCCS015Provide individualised support
CHCCCS023Support independence and wellbeing
CHCADV001Facilitate the interests and rights of clients
CHCPRP003Reflect on and improve own professional practice

Want more information about the subjects for this course?

Payment options

  • Pay upfront – receive big savings on your enrolment
  • Pay as you go – get started today and pay off while you study
  • Unlock our exclusive monthly promotion for this course and study for less – enquire now!

Find out more about the payment options for this course

About Open Colleges

Open Colleges puts you at the centre of everything we do. As an institution, we measure our success in the success of our students.

We have more than 125 years of experience in distance education, and this has given us the time to perfect the ways we deliver education and training to people across Australia. In the last decade alone, we’ve helped more than 450,000 students reach their potential.

We understand the needs of adult learners. That’s why we created OpenSpace, our world-class online learning platform that gives you complete flexibility and control to study whenever and wherever you are. OpenSpace provides you with access to learning resources, expert trainers and assessors, a superior support network and the opportunity to connect with other learners just like you.

Our nationally recognised courses could help you launch, change or accelerate your career. Now is the time to make your next move. With Open Colleges, everything could happen.

Open Colleges Pty Ltd is a Registered Training Organisation (RTO 90796)

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  • Pricing and payment options
  • Start dates
  • Subjects
  • Study method
  • How to get help and contact information
  • Everything you need to know before enrolling!

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