Course Overview
This program provides participants with the essential knowledge and skills to undertake management positions. This includes assuming responsibility for their own performance, providing leadership, guidance and support to others.
Our Promise
Develop the knowledge and skills to apply solutions to a defined range of predictable and unpredictable problems and analyse and evaluate information from a variety of sources.
Who's It For?
- Emerging Leaders: Those looking to move into leadership positions and gfrow their skills in managing teams, resources, and workplace operations.
- Current Managers or Supervisors: Those already in a leadership role who want to formalise their experience and improve their leadership, communication, and decision-making skills.
- Small Business Owners: Small business owners who manage teams and resources and want to enhance their leadership and management skills to improve operations and team performance.
What You'll Learn
- Effective Communication: Develop your skills in clear, professional communication in both verbal and written formats, ensuring that you can convey messages, provide feedback, and manage conflicts confidently
- Team Management: Understand how to build and lead teams by identifying strengths, assigning tasks effectively, and promoting collaboration and productivity.
- Planning and Organisation: Gain the skills to plan, monitor, and manage workplace operations, including resource allocation, task prioritisation, and setting measurable goals.
- Emotional Intelligence: Enhance your understanding of emotional intelligence to improve interpersonal relationships, empathy, and team culture.
- Risk Management and Compliance: Learn how to assess and manage risks in the workplace, ensuring compliance with relevant laws, regulations, and safety standards.
Study Method
- VirtualVirtual Delivery - Live and interactive classroom-style learning conducted completely online
- BlendedBlended delivery - both online course content and partial face to face requirements
- In-classIn class delivery - predominately face to face course content conducted at a specific location
- OnlineOnline delivery - online course content with the exception of assessments and work placement
Locations
- Victoria
Duration and Study Load
Start Dates
- 4 November 2024 – 6pm to 9pm
- 3 February 2025
- 28 April 2025
- 28 July 2025
The course is completed over 12 fortnightly workshops across 6 months through Virtual learning (Virtual Classroom)
Delivery
The course is completed over 6 months through Virtual learning.
What is Virtual learning?
Virtual learning uses collaborative software applications to provide the benefits of face to face learning such as real-time interaction between students and educators, but with the flexibility of students being able to log on from the comfort of their home or workplace.
The course is completed over 12 fortnightly workshops across 6 months through Virtual learning.
Entry Requirements
- Complete the LLN pre requisite
- Participants must be able to communicate effectively with other people both in writing and orally
Recognition of Prior Learning
The Certificate IV Leadership and Management offers pathways for Recognition of Prior Learning (RPL) and Credit Transfer, allowing you to fast-track your qualification based on your previous experience and education.
Recognition of Prior Learning (RPL)
If you have prior work experience or have developed skills relevant to leadership and management, you may be eligible for RPL. This process assesses your existing knowledge and skills against the qualification requirements, reducing the time and study needed to complete the course.
Credit Transfer
If you have previously completed formal qualifications or units of competency that are relevant to this course, you may be eligible for credit transfer. This allows you to receive credit for units you’ve already completed, eliminating the need to repeat learning.
Assessment
Assessment of the course is through a combination of practical activities and workbooks. Students are required to complete workbooks outside of class time.
Materials
Students must have:
- Access to a computer with a Chrome browser and the internet
- Microsoft Office 365
Subjects
About St John Ambulance Australia
As one of the largest training providers training over 400,000 students nationally per year, St John is also a not-for-profit, operating for over 141 years. Our mission is the service of humanity, and we aim to deliver the best student experience possible and be a place where people are inspired to learn, volunteer and work. We support our charitable work through a strong and diversified commercial operation, which includes Training, Event health services, Non-emergency patient transport and the sale of First Aid products.
St John Ambulance (VIC) delivers nationally recognised training and assessment on behalf of St John Ambulance Australia (RTO 88041)
