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 Homepage

How to Become a Youth Worker

Youth workers offer support to young people who are at a disadvantage behaviourally, emotionally or socially. 

Youth workers have a critical role in society that requires specific criteria to gain employment. A vocational qualification like a Certificate IV in Youth Work (CHC40413) is usually needed to work in youth support.

Find out more about what a job as a youth worker entails, what you can bring to the table and how to have the best chance at getting an entry-level position. Browse youth work courses

youth-worker
  • Overview
  • How to Become
  • Pathways
  • Qualifications

Youth worker job description

info Where we source our data

Let’s get real. Job information online can often be overly optimistic — conveniently glossing over the raw bits. But when you’re making decisions about your future, you need all the facts.

That’s why we anonymously surveyed youth workers about their job, with hopes of getting an honest insight into what it’s really like.

While we did our best to ensure respondents were Australians and verified their job titles with proof of employment, we can’t guarantee complete accuracy — or that your experiences in the field will reflect theirs. So, we suggest that you take these insights as a guide only and try to talk to people in the field before making an important decision.

Australian youth workers provide support to young people in the community who need help with welfare, protection, behaviour, and development. They act as a mentor and support service to individuals or groups by providing counselling services and running workshops. Youth workers also perform administrative tasks, like keeping confidential records.

Tasks and responsibilities for a youth worker

A youth worker supports the development of young people in the social and emotional challenges they face. They provide supportive assistance and advice through life mentorship aspects in areas such as study and work. To be successful in this role, you are someone who is strong mentally and has a compassionate personality. Through this role as a youth worker, you will be able to support vulnerable kids and teens through their mental health issues, tough life situations, and various challenges.

  • Mentoring and acting as a role model to young people
  • Running workshops and events
  • Project and outreach program planning
  • Facilities management in youth centres
  • Administration and record-keeping
  • Dealing with local authorities
  • Referring clients to relevant support services
  • Arranging food, shelter and clothing for young people in need

How to become a youth worker

Although it’s possible to start working in youth services through recognition of prior learning, volunteering, and traineeship work placement opportunities, the main entry requirements to become a youth worker would be a Certificate IV in Youth Work (CHC40413) through an elective TAFE or RTO to gain a job in the field (at minimum).
  1. Study a certificate

    Completing a course like a Certificate IV in Youth Work provides you with the core skills needed to start an entry-level position in youth work. Learn more about youth work course details, course enrolment fees or payment plans, elective units, and more by enquiring today.

  2. Study a diploma

    If you have had any prior volunteering or work experience in the youth work industry, studying a Diploma of Youth Work or Community Services gives you broader skills in the role and may boost your chances of being noticed during recruitment.

  3. Get a Working with Children Check

    In any child-related work setting, employees need a Working with Children check. This check is usually a part of the recruitment process when applying for a job.

Pathway options

info
Job pathways are drawn from the Australian Apprenticeships Pathways site.

Youth work could be the start of an exciting career journey into other areas. Social service positions come in many shapes and sizes and are plentiful here in Australia. 

Some pathways for you could be:

Junior

  • Support worker

    Most common qualification: Certificate III in Community Services (CHC32015)

  • Youth support worker

    Most common qualification: Certificate III in Community Services (CHC32015)

  • Volunteer coordinator

    Most common qualification: Diploma of Community Services (CHC52015)

Mid

  • Outreach worker

    Most common qualification: Certificate IV in Mental Health (CHC43315)

  • Family support worker

    Most common qualification: Certificate IV in Child, Youth and Family Intervention (CHC40313)

  • Community development officer

    Most common qualification: Diploma of Community Development (CHC52115)

  • Youth housing worker

    Most common qualification: Certificate IV in Youth Work (CHC40413)

Senior

  • Case manager

    Most common qualification: Advanced Diploma of Community Sector Management (CHC62015)

  • Community development manager

    Most common qualification: Advanced Diploma of Community Sector Management (CHC62015)

Explore related qualifications

Certificate IV in Youth Work

Study method In-class Online

This qualification provides the foundational skills for working with and supporting young people in the community. Learn how to facilitate and develop services to address young people’s social, behavioural, health, welfare, and protection needs.

 

The average duration of this course is one year full-time, and it can be delivered online or in-class. You need to complete work placement requirements and may be able to study self-paced, depending on the course provider.

Government funding or fee subsidies are often available for youth work qualifications. In Victoria, the Certificate IV in Youth Work is offered under Free TAFE, so you may not have to pay anything for your course. Enquire about a course to find out if you’re eligible.

Read More

3 providers offer this course

Open Colleges
Hader Institute of Education Pty Ltd
Kirana Colleges

Diploma of Youth Work

Study method In-class Online

This course provides the skills to work with vulnerable young people and guide them to achieve their life goals.

 

A Diploma in Youth Work follows a Certificate IV by diving further into the technical skills required for the role. Entry requirements depends on the course provider.

 

The average course duration is one year, and it can be delivered online, in class, or blended. There’s also a work placement component.

Government funding or fee subsidies may be available to you. Enquire about a course to find out if you’re eligible.

Read More

8 providers offer this course

Open Colleges
Upskilled Pty Ltd
Insight Training Group Australia Pty Ltd
Health Courses Australia
Hader Institute of Education Pty Ltd
Industry Skills Training
Kirana Colleges
TrainSmart Australia

Diploma of Community Services

Study method In-class Online

This course provides skills for managing and coordinating support services to individuals, groups, and communities. 

 

This qualification level offers specialised skills in community services and prepares the learner to work autonomously and supervise other workers under the broader direction of senior employees in the industry.

 

The average course duration is 18 months, and many providers offer a blended learning format. This course also involves a work placement.

 

Government funding or fee subsidies may be available to you. In Victoria, the Diploma of Community Services is offered under Free TAFE, so you may not have to pay anything for your course. Enquire about a course to find out if you’re eligible.

Read More

8 providers offer this course

Open Colleges
Upskilled Pty Ltd
Insight Training Group Australia Pty Ltd
Health Courses Australia
Hader Institute of Education Pty Ltd
Industry Skills Training
Kirana Colleges
TrainSmart Australia

Related subjects

Jobs that allow you to help people in vulnerable situations aren’t just limited to youth work. Other roles that put you amongst the community are plentiful and always need people that want to make a difference.

 

Some other subjects to explore: 

Mental Health
Mental Health
Youth Work
Youth Work

Related articles

If you think you are ready to learn more about a role as a youth worker, you can delve into a vast range of related resources:

The Truth About Being a Youth Worker:
The Truth About Being a Youth Worker: "This Is Not Just a Job, It's Somebody's Life"
Read More
"Your Interests Are Your Toolkit": How You Can Succeed as a Youth Worker
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Who do Social Workers Help: Australian Career Guide
Who do Social Workers Help: Australian Career Guide
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24 Most Fulfilling Jobs That Work With Kids: Which Is Your Calling?
24 Most Fulfilling Jobs That Work With Kids: Which Is Your Calling?
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The Great Healthcare Resignation: What It Means for Healthcare & Social Assistance Workers
The Great Healthcare Resignation: What It Means for Healthcare & Social Assistance Workers
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Career Quiz Results: The Carer
Career Quiz Results: The Carer
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What Qualification Should You Take On? (New Guide)
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Career Change Later in Life: 3 Success Stories That Will Inspire You
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Top 5 Medical & Healthcare Industry Trends for 2020
Top 5 Medical & Healthcare Industry Trends for 2020
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Career Quiz - Medical
Career Quiz - Medical
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Reviews

info How we collect reviews

Reviews are from Australian workers with this job title or a very closely related one.

Is this your job title?

Share your thoughts and help people decide if this job is right for them.

Leave a Review

  • All
  • Positive
  • Negative
Kyra
Aug 23 2021

Helping young people when they don't want to help themselves

What are the best parts of the job?

Connecting young people with services.

Read More

What's the most challenging part?

Young people not wanting to help themselves.

Read More
Qualification Other
Experience 3-5
Organisation size 200+ employees
Specialisation Sport and recreation
Cara
Aug 23 2021

Working with disadvantaged and troubled youth to improve their lives.

What are the best parts of the job?

Working closely with young people who have experienced criminalisation and incarceration

Read More

What's the most challenging part?

Working with external stakeholders who have different frameworks and approaches

Read More
Qualification Masters degree
Experience 5-10
Organisation size 20-199 employees
Ally
Aug 24 2021

Confronting but rewarding and beneficial

What are the best parts of the job?

Being able to rebuild trust towards adults that has previously been lost.

Read More

What's the most challenging part?

Vicarious trauma.

Read More
Qualification Other
Experience 0-1
Organisation size 20-199 employees
Lydia
Aug 24 2021

Rewarding to watch young people grow and be able to support them

What are the best parts of the job?

Seeing the change in young people and seeing the greatest improvements in little moments.

Read More

What's the most challenging part?

Sometimes not being able to implement that much change, having lack of services that can help support young people

Read More
Qualification Other
Experience 10+
Organisation size 200+ employees
Specialisation Forensic
Chloe
Aug 24 2021

Supporting young indigenous Australians through their education is very rewarding

What are the best parts of the job?

Working alongside indigenous young people and supporting them throughout their education journey in Melbourne. Seeing them want to achieve more in their academics and work hard to achieve it.

Read More

What's the most challenging part?

Finding the motivation from the young people and engaging them. When there’s a high number (18) of young people in one place, one negative opinion can set off all of them.

Read More
Qualification Bachelor’s degree
Experience 1-3
Organisation size 20-199 employees
Lauren
Aug 24 2021

Relationship building and helping clients along their journey is very rewarding but also can be stressful at times

What are the best parts of the job?

Building a relationship with clients, getting to see them grow as a person from the day they move into our program to the day they move out, and being there for them along their journey.

Read More

What's the most challenging part?

Managing client risk and completing incident reports. These generally go hand in hand, when client's mental health deteriorate, we typically have more incidents which are already stressful in themselves but additionally needing to submit an incident report in a short timeframe following the incident.

Read More
Qualification Bachelor’s degree
Experience 1-3
Organisation size 200+ employees
Elizabeth
Aug 24 2021

Positively impacting people's lives is super gratifying

What are the best parts of the job?

Making people happy.

Read More

What's the most challenging part?

Dealing with people who don’t want help.

Read More
Qualification Bachelor’s degree
Experience 1-3
Organisation size 200+ employees
Tate
Aug 25 2021

Youth work has its challenges, but the job satisfaction far outweighs the hard bits

What are the best parts of the job?

The ability to make a massive difference to the young people that need it most is the best. I get so motivated when I see the help I've provided lead to great behaviour changes and we hit our goals together. There are tough parts of the job, no doubt, but the good makes it all worth it.

Read More

What's the most challenging part?

Learning to manage different people with different types of challenging behaviours can be a tough one. But if you can nail this, you'll nail anything.

Read More
Qualification Bachelor’s degree
Experience 3-5
Organisation size 20-199 employees
Aidan
Aug 25 2021

Enjoy the social interaction but sometimes there's a lack of support

What are the best parts of the job?

I enjoy working with people and this job allows me to do it.

Read More

What's the most challenging part?

Some people we work with undermine what we do and do not provide us with the support.

Read More
Qualification Bachelor’s degree
Experience 3-5
Organisation size 20-199 employees
Adam
Aug 25 2021

I love being able to make the kids smile

What are the best parts of the job?

Looking at a kid's face when there's a solution to the problem.

Read More

What's the most challenging part?

Calming disgruntled children.

Read More
Qualification Cert IV
Experience 1-3
Organisation size 20-199 employees
Specialisation Training and development
Shaneece
Aug 26 2021

Working with children is very gratifying

What are the best parts of the job?

Working with children is such a gratifying experience.

Read More

What's the most challenging part?

Some children I work with have special needs so sometimes it's hard to communicate, but you learn specific communication techniques as you become more seasoned in the role.

Read More
Qualification Cert IV
Experience 1-3
Organisation size 20-199 employees
1 2 3 4
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