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Course Overview
This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance.
Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills.
They apply a broad range of competencies using some discretion, judgment, and relevant theoretical knowledge. They may provide technical advice and support to a team.
Who's It For?
This course is for learners who currently work or are wanting to develop the skills and knowledge to work as a Medical Receptionist, Records Clerk, Administrative Assistant, Customer Service Representative, Medical Secretary in the following industries:
- Customer Service,
- Local Government Administration
- Ancillary Health Services
- Business Administration
- Other industries where role functions are similar.
Recognition
![Nationally Recognised Training Nationally Recognised Training](https://www.training.com.au/wp-content/uploads/nrt.png)
Study Method
- OnlineOnline delivery - online course content with the exception of assessments and work placement
- BlendedBlended delivery - both online course content and partial face to face requirements
- In-classIn class delivery - predominately face to face course content conducted at a specific location
- VirtualVirtual Delivery - Live and interactive classroom-style learning conducted completely online
Duration and Study Load
- 12 months
Delivery
There are 3 options available for learners to complete this course. Learners may elect one or any of the following study options.
- Online: 100% self-directed online learning with access to pre-recorded tutorials for all units. Enrol anytime.
- Classroom: Classroom attendance 4 hours per week at our Kilmore Campus. 4 Intakes per year. Ask us about the next intake date.
- Mixed Mode: Elect to undertake both options or add classroom attendance at any time during enrolment in the course.
Entry Requirements
This is an open entry course with no pre-requisites required for entry.
We do recommend that all learners applying for entry to this course:
- Are over 18 years of age at the time of commencement.
- Have successfully completed a year 12 certificate or equivalent.
- Have a strong grasp of computer/technical skills.
- Microsoft Office (or freeware equivalent) installed on their computer.
- Access to a reliable high-quality internet connection.
- Adequate literacy/numeracy skills.
Subjects
Students will be required to undertake 13 units of competence including 6 core and 7 elective units. Course units are delivered sequentially and should be completed over a 12-month period.
About Macedon Ranges Education
Macedon Ranges Education RTO ID 46155, delivers nationally recognised training courses in accounting, business, career skills, project management and leadership. We recognise the challenges faced by individuals in all locations who aspire to study.
We strive to empower individuals in the wider community, through our commitment to accessibility, comprehensive, meaningful education and training, networking, role models, and community engagement.
To address the evolving industry landscape, we have designed a comprehensive curriculum that encompasses the latest trends, technologies, and regulatory changes. Our courses are regularly updated to ensure students receive relevant and practical knowledge that aligns with current demand.
Macedon Ranges Education is a Registered Training Organization (RTO 46155)