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CHC52025

Diploma of Community Services

Study Method Online, Virtual
Provider Upskilled Pty Ltd
Start Date Enrol anytime
Upskilled Pty Ltd

  • Newly Updated – CHC52025

  • Flexible Payment Plans Available

  • Government Funding is NOT available for this course

  • Only Australian Citizens and Residents can apply for this course. We are not CRICOS registered and CANNOT accept International Student Visa Holders (Subclass 500)

Course overview

Are you passionate about supporting individuals and communities to overcome challenges and improve their quality of life? The CHC52025 – Diploma of Community Services equips you with the essential skills to work in a variety of roles across the community services sector, from client support to program coordination and advocacy.

This qualification prepares you for roles where you will assist individuals, families, and communities facing social, emotional, or practical difficulties. You will learn how to assess client needs, provide person-centred support, respond to crisis situations, and work within legal and ethical frameworks.

With a strong focus on practical application, this course includes work placement, allowing you to develop real-world skills in a community services setting. 

Job outcomes

  • Care Worker

  • Centre Manager

  • Community Care Manager

  • Care Team Leader

  • Early Intervention Worker

Want to see more job outcomes and how your future could change?

What you'll learn

This comprehensive diploma equips you with the knowledge, practical tools, and counselling skills to support individuals, families, and communities with complex needs. Designed for real-world application, this course prepares you to make a meaningful impact across the community services sector. In this course, you’ll learn to:

  • Provide person-centred support and case coordination – empowering clients through goal-focused planning and access to essential services

  • Establish strong, therapeutic client relationships – with foundational counselling units that build communication and trust-building skills

  • Apply trauma-informed and culturally safe practices – essential for working with diverse individuals in sensitive or high-risk situations

  • Recognise and respond to co-existing mental health, AOD, and family violence issues – equipping you for frontline work in complex environments

  • Work legally, ethically, and professionally – ensuring safe, respectful, and compliant service delivery

  • Lead and support teams through supervision and debriefing – preparing you for leadership responsibilities in a community setting

  • Reflect on your practice and promote continuous improvement – helping you grow professionally and maintain best practice standards

With over 100 hours of structured work placement, this course not only prepares you for meaningful employment but also lays the foundation for future study in counselling or mental health.

Study method

  • Online Online info icon
    Online delivery - online course content with the exception of assessments and work placement
  • Virtual Virtual info icon
    Virtual Delivery - Live and interactive classroom-style learning conducted completely online
  • Blended Blended info icon
    Blended delivery - both online course content and partial face to face requirements
  • In-class In-class info icon
    In class delivery - predominately face to face course content conducted at a specific location

Duration study load

  • 18-24 months

  • 100 hours of work placement*

Delivery

  • 100% online

Entry requirements

  • Upskilled always want to ensure that our students are enrolled in the right course for them. Enquire now to get more details.

Find out more about the entry requirements for this course

Course features

By choosing Upskilled, you will gain access to supplementary resources that can help with your studies. These inclusions aim to enhance your online learning experience, making it interactive and engaging. These include:

  • Access to Upskilled’s customised learning platform, MyUpskilled

  • Student Support Team

  • Core and specialist trainers

  • Online tutorials

Role-Playing and Interactive Learning Activities

This course comes with Interactive Learning Activities. Upskilled understands the importance of practical experience, so to complement the theory components of your course, our specialist trainers may run ad-hoc Interactive Learning Activities.

You’ll have the opportunity to collaborate with other students – sharing questions, thoughts and ideas, as well as participating together in interactive learning activities.

While the Interactive Learning Activities are not mandatory, your participation is encouraged. You can receive some additional benefits and support, which may include:

  • Have a study buddy where you can bounce off ideas and help each other with assessments.

  • Online Classrooms where our specialist trainers can go over learning content that’s part of your course.

  • Activities that relate to your assessments can help boost your knowledge and skills.

  • Additionally, role-playing is included in some of the learning areas of this course. It will also make up some of the practical elements of your assessments, including the assessments in your work placement.

Work placement

To successfully complete the Diploma of Community Services (CHC52025), you are required to undertake a work placement in a community services setting to gain real-world experience.

  • If you are currently employed in the community services industry, you are required to complete 100 hours of work placement.

  • If you are not currently working in the industry, you are required to complete up to 20 additional hours, in addition to the 100 hours, to practise the necessary skills.

If you need more information about work placement requirements, contact us, and an Education Consultant will guide you through the details.

Recognition of prior learning

You may be eligible for Recognition of Prior Learning (RPL) or Credit Transfer (CT) with supporting evidence of prior education or work experience. This can reduce your study load or course duration. Speak with your Education Consultant before enrolment for details, or download the application from MyUpskilled after enrolment. A trainer will assess your eligibility.

Assessment

This course will have you undertake summative and formative assessments, write reports and/or create a portfolio, and participate in role-playing scenarios.

You’ll also be working on a variety of projects that require your own research as well as answering various written/oral questions that apply the theory you learn into practice.

Testimonials

  • Mr Rosan was very upfront and to the point from the start. Yet he showed interest in what he is hearing from my side, It was our first conversation and I immediatly felt that I have known him for a long time and that to me shows his people's skills, I am starting study after a big gap in my first study and I felt a bit stressed before this session. I understand I have a long way to go but I also know I will be helped and supported.
    Tahereh S
    Diploma of Community Services

Subjects

Units
CHCDIV001Work with diverse people
CHCDIV002Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCLEG003Manage legal and ethical compliance
CHCCCS004Assess co-existing needs
CHCPRP003Reflect on and improve own professional practice

Want more information about the subjects for this course?

Payment options

Spread the cost – Payment Plans

Get started for as little as $70 per week* (paid fortnightly or monthly).

Call us to find out more. Terms & Conditions Apply.

Find out more about the payment options for this course

About Upskilled Pty Ltd

Upskilled is a leading Australian Registered Training Organisation (RTO 40374) dedicated to helping individuals and businesses achieve their career and learning goals. Specialising in nationally recognised qualifications and short courses, Upskilled delivers flexible, online training designed to equip learners with practical, workplace-ready skills.

Through its innovative learning platform, MyUpskilled, and support from industry-experienced trainers, students benefit from engaging, career-focused education that aligns with the Australian Qualifications Framework (AQF). With strong partnerships across technology, business, and community sectors—including Microsoft, LinkedIn Learning and more—Upskilled ensures its courses remain industry-relevant and future-focused.

Committed to accessibility, Upskilled offers competitive fees and payment plan options, making education more attainable for a wide range of learners. Recognised with awards for excellence in online learning, Upskilled continues to empower people to upskill, reskill, and stay ahead in a rapidly changing workforce.

Upskilled Pty Ltd is a Registered Training Organisation (RTO 40374)

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