Infographic: Highest Paying Call Centre & Customer Service Jobs In Australia

What is the average salary for customer service? How much do you make in a call centre? If you’re considering getting into the business of making customers happy, you may be wondering about your salary prospects. We’ll explain what you can expect to earn.

The average customer service representative salary in Australia sits at $59,091, but if you work your way up into management you could find yourself earning upwards of $84,628. While call centres have historically had a bad rap, it turns out you can earn a decent salary, and working conditions are changing for the better.

Customer service talent is always in demand, and the industry is evolving to keep talented staff. Call centres are set to become more flexible and accommodating workplaces. Most companies have either already set up working from home arrangements or are looking to put them in place over the next two years.

There are niche roles to explore in customer service careers, too, with full-service virtual concierges helping clients with recommendations and directions. Those with a flair for personal service and excellent people skills may find themselves in a client relations associate role, in which a high level of service is provided to important clients. Alternately, you could find work as a patient care coordinator, working with medical care practitioners and patients to arrange treatment.