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Diploma of Community Services (Mental Health) CHC52015

In 2015, Health Care and Social Assistance was the largest employing sector in Australia, representing 1,523,000 workers and accounting for 27% of total new jobs over a five year period. Employment growth is projected to remain strong, with the sector...

Study Method Online
Location Anywhere
Job Outcomes Case Coordinator +9
Kirana Colleges -  Course

Diploma of Community Services CHC52015

The CHC52015 Diploma of Community Services will teach you how to listen to and understand people’s problems, background and circumstances, and to counsel them on the areas they are struggling with. You will also learn to help clients by setting them up...

Study Method Online
Location Anywhere
Job Outcomes Case Coordinator +6
Open Colleges -  Course

Diploma of Community Services CHC52015

In 2015, Health Care and Social Assistance was the largest employing sector in Australia, representing 1,523,000 workers and accounting for 27% of total new jobs over a five year period. Employment growth is projected to remain strong, with the sector...

Study Method Online
Location Anywhere
Job Outcomes Case Coordinator +9
Kirana Colleges -  Course

Diploma of Community Services CHC52015

The CHC52015 Diploma of Community Services provides students with a pathway to various roles in the services industry, including; working with people experiencing drug and alcohol-related issues, mental health or disability. By studying this course you...

Study Method In-class, Online
Location Anywhere
Job Outcomes Caseworker or manager +8
Sarina Russo Institute -  Course

Diploma Of Community Services (Case Management) CHC52015

Become accredited with this comprehensive course that will teach you how to understand people’s problems, background and circumstances and to counsel them on the areas they are struggling with. This 12 month course is divided into three specialisations...

Study Method Online
Location Anywhere
Job Outcomes Community worker +5
Upskilled -  Course
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Diploma of Youth Work CHC50413

The Diploma of Youth Work is the preferred industry qualification for the youth services industry in Australia. Youth workers are passionate about helping young members of society achieve their potential. This course would suit those who are looking to...

Study Method Online
Location Anywhere
Job Outcomes Case manager +6
Open Colleges -  Course

Diploma of Counselling CHC51015

Counsellors are well sought after and the need for a good counsellor is increasing day by day. With the increase in people needing counselling for various issues this is a sought after career and good counsellors are highly successful. If you have a pa...

Study Method Blended, Online
Location Anywhere
Job Outcomes Registered counsellor +4
Health Courses Australia -  Course

Diploma of Community Services (QLD Only) CHC52015

With a Diploma of Community Services, you can graduate with the skills and knowledge to be a valued professional worker in the community and social service areas.  This may include areas in child protection, domestic violence, employment support, and m...

Study Method In-class
Location Brisbane Queensland
Job Outcomes Welfare Worker +11
Stott's College -  Course

Diploma of Leisure and Health (VIC Only) CHC53415

Diploma of Leisure and Health (CHC53415) reflects the role of workers with responsibility for designing, implementing and evaluating health and leisure activities, and programs for clients in one or more sector areas. Work may be in residential facilit...

Study Method Blended, In-class
Location Melbourne Victoria +4
Job Outcomes Diversional Therapist +4
Hammond Institute -  Course

Diploma of Community Services (PER ONLY) CHC52015

This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities. At this level, workers...

Study Method In-class
Location Perth Western Australia
Job Outcomes Case Manager +1
Industry Skills Training -  Course

Diploma of Community Services (Case Management) (VIC Only) CHC52015

The Diploma of Community Services  (Case Management) course will give you the specialised skills you need to work in the community services sector. You will learn how to provide direct support to individuals or groups, manage and/or coordinate service...

Study Method In-class
Location Geelong Victoria +1
Job Outcomes Community Services Case Mana... +3
The Gordon Institute of TAFE -  Course

About Community Services

Community Services courses cover a broad range of career possibilities, depending on your personal interests and skillset. There are a variety of courses available to suit those entering the workforce for the first time, professionals wanting to further their knowledge, or those wanting to give back to their community later in life.

Community workers support the most vulnerable and disadvantaged individuals and communities. If you are committed to helping assist those who may be struggling in their everyday lives, you can build an extremely stable and highly fulfilling career. The industry of Community Services is currently thriving, with a healthy employment growth forecast – in particular, in the area of Aged Care and Disability.

Many of the community services courses offered, from TAFE Certificates to Bachelor’s Degrees, provide real on-the-job training, giving you a greater insight into the work. Placement options for graduates can range from housing and family violence support to disability, advocacy, and employment pathways.

What Are Some Community Services Career Outcomes?

A career in community services could see you assisting youth with financial and emotional problems, supervising offenders, working with disabled adults and children, or liaising with community groups and welfare agencies in need.

Here are some potential job titles:

  • Community Worker
  • Disabilities Services Officer
  • Family Support Worker
  • Parole or Probation Officer
  • Residential Care Officer
  • Youth Worker

What is the Job Outlook for Community Services Professionals?

If you’re considering a career in Community Services, here are some relevant figures.

  • Community Services employment growth is predicted to increase by 209,000 over the next 5 years.
  • The biggest area of growth is in the Aged and Disability sector with 179,000 new jobs opening up.
  • Average Salary for a Community Worker: $59,800
  • 84% of workers in the community service industries are female.

What Are the Different Types of Community Services Courses?

There are a variety of TAFE courses available for those looking to enter into the community services sector, or further their skillset. If you are looking to embark on a career for the first time in the industry, then an online TAFE certificate or Diploma may be suitable for you. And with a good selection to choose from, you can focus on a specific interest or area.

If you’re looking to take your commitment to work with the disadvantaged further, an undergraduate course can provide you with the best training for a highly successful career in the industry.

Certificate III

A Certificate III qualification will generally lead to career outcomes such as employment consultant in training, community care assistant/worker, or nursing assistant. These online TAFE courses are entry-level, and designed to provide you with an introduction into a specific area of community services. Generally, there are minimal to no prerequisites, and graduates will receive a nationally recognised qualification upon completion. Possible career outcomes include aged care worker, associate employment consultant, disability service officer and words person, just to name a few.

Certificate IV

A Certificate IV qualification can also cover a wide range of areas in the community services field. Students will gain an understanding in designing and delivering programs to improve an individual or community group’s wellbeing, as well as learning the fundamentals of working with the disadvantaged. Graduates with this level of qualification have the opportunity to embark on roles such as drug and alcohol worker, support worker, youth and family services officer or other similar positions.


The nationally recognised qualification of a Diploma of Community Services is a more in-depth TAFE education. Delivered online, and typically with a work placement component, the qualification will prepare students for working with complex clients and communities in need. Those with prior experience in the community services sector may be eligible to receive credits for their experience. Graduates of this comprehensive course will be qualified to work as an early intervention worker, program coordinator, group facilitator, welfare worker and the like.


Undergraduate qualifications such as a Bachelor of Community Services typically require students to commit to full-time internal studies over a longer period than that of a certificate or diploma. The entry requirement of this course is a Diploma which, in some cases, may provide first year credits. The undergraduate degree provides students a broad understanding of the community services sector as well as providing them with the skillset to work as an effective professional in the industry. This course is particularly beneficial for those wishing to further their career, with potential employment as a community centre manager or community services case manager.

Is Community Services right for you?

To be successful and enjoy working within the community services sector, you really need to be passionate about caring and assisting people to improve their lives. Workers within the field are often non-judgmental, warm-hearted and extremely trustworthy. If you do embody these traits, working as a professional in the industry can provide you with a great deal of personal satisfaction.

There are plenty of opportunities within the field for career progression, as well as stability, as highly skilled professionals are in demand. With a variety of areas you can focus on from aged care to child protection, there is scope for those to explore and alter their career path without necessarily undertaking further formal training.

It does, however, require you to have a strong character and emotional stability, particularly when it comes to dealing with difficult cases of violence, substance abuse, homelessness and child welfare.  A career in community services will provide you with the opportunity to make a real difference in the lives of those less fortunate.

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